A top class service from start to finish. Richard is a pleasure to buy from. His knowledge is vast and he shares it freely. After 30 years of high street opticians not properly explaining my prescription, I now understand why my ready readers were the wrong prescription (despite getting what the high street optician suggested) and why they were not suitable for me.
His choice of frames is amazing and the speed that my order was turned around was excellent. No other optician I have used comes close to providing the level of service I received from Eyemasters.
another wonderful pair of glasses from eyemasters! personal service 100% fast turnaround also and perfect fit. Richard always makes sure the frames suit you and is honest to say no if they dont. Fantastic company definately recommend to everyone dont go to the sausage factory go to the steak house!
What a revelation - Richard offers true Service in a completely unhurried fashion.
Proper advice and assessment of suitability for purpose, rather than the instruction to "choose a frame from the selection over there and come back to me" that I have experienced at mainstream high street retailers.
I'm sure the new specs will generate a lot of recommendations for Richard from me.
Thank you very much.
What a gem of a place! Richard came highly recommended, and it’s easy to see why. He has a wealth of knowledge, listens to what you would like, and helps you find the perfect frames from his amazing selection. Thank you Richard.
Such a different experience from being in the public "eye" at the usual optician's when choosing frames - Richard's friendly, focused and expert service, plus the value for money over the rest, deserves my strong recommendation.
In December 2019, Kings Stationers said:
The usual high levels of service ensure the "Face Scaffolding" is fit for purpose.
In December 2019, Alison M said:
Richard offers an amazing personal service with a great range of frames - My driving glasses rock!
In December 2019, Moxy Child said:
Loved the way we selected glasses together and the aftercare advice. Thoroughly recommend
There is no doubting that Richard Smith is an authority when it comes to interesting eyewear. I have had the privilege of purchasing two pairs of specs from him; this isn't stuff you can buy on the high street! Indeed, I wish I had a fiver for everyone who had commented, "I do like your glasses!" - if you want boring and predictable, visit your high street optician; if you want interesting and different, visit Eyemasters!
In December 2019, Jan C said:
Very professional service and the glasses recommend and purchased have made night driving so much better I cannot believe it. Totally changed night driving for me for the better. No more being blinded by oncoming traffic and am now able to see clearly on unlit motorways.
Reply from Eyemasters: Thank you Jan, I much appreciate your positive feedback. This lens is a bit of a life changer!
I want to thank Richard Smith at Eye Masters for supplying a pair of glasses for the second time. I found Richard a few years ago and since then my eyesight has changed, so he provided me with spectacles which I am extremely pleased with.
My prescriptions have been described as very complicated due to stigmatism as well as long and short distance issues, meaning I need multi-focal lenses. After trying Specsavers and other cheaper chains, I decided to go with a professional because I was not getting the quality I need.
Richard produces high-quality lenses but for a much lower price than what I have had with independent opticians. I highly recommend him to anyone who has got something on their nose.
My husband and I have both had spectacles from Eyemasters recently. They are the most well fitting and comfortable ones we have ever had and very reasonably priced, What is more, the whole experience was a delight, because Richard is so competent, obviously loves his present occupation and enjoys meeting people.
The personal touch you get from Richard at Eyemasters is second to none , he guides you through the right style of glasses and frames that are best suited to you . There is no pressure to buy designer brands and on collection you also get a "masterclass" in the care of your glasses . Highly recommended will definitely be getting a 2nd pair at some point in the future
I was away a lot of the summer and had a pair of sunglasses from Eyemasters. They were fantastic in the August sun of the southern USA, they transitioned from bright light to inside shade and everyone could see my eyes, yet I was not dazzled, except by the wonderful utility of the sunglasses themselves! Richard at Eyemasters is extremely knowledgeable about glasses, frames what is best for your head and much more. If you need glasses to combat low winter sunshine, specialist frames, driving at night glasses and more I highly recommend going to see Richard.
Richard made me feel very welcome in the studio and done an amazing job assisting me in picking out my new frames. The service was quick and very informative. I will definitely be using Eyemasters again.
Richard is clearly an expert in his line of work. Take him your latest and previous optician's prescriptions and talk to him for 10 minutes or so about your lifestyle, and he will advise you on the best eyewear for you, help you decide what you want, then produce it for you at very reasonable cost.
Having used a single pear of "Jack of all trades" glasses for the past 4 years, I took my prescriptions to Richard and ended up with three pairs: everyday spectacles, sunglasses for really bright days or lengthy times outdoors and a pair of night driving glasses that reduce the glare from oncoming headlights - all for only slightly more than I would have paid for the all-in-one compromise glasses.
Richard also offers advice that, once given, seems obvious, but never occurred to me before. For instance, I should keep my previous prescription glasses in my car in case I need them in an emergency - it is no good having them safely at home if I need them then out and about.
Richard is also a lovely man: easy to talk to and very gentle. Highly recommended!
I have, at last, been EyeMastered! I’m really pleased with the glasses I’ve picked, everyone I have seen since I picked them up says they’ve got the wow factor but suit me far better than my old frames. They also feel like really good quality, are lightweight and really comfortable. The whole service was fantastic, Richard really listened to my needs and style, and gave frank and honest advice. I won’t hesitate in going back for my next frames, and have already passed his details on to my friends and colleagues.
Richard totally knows his stuff! I've valued having his frank and honest opinion - combined with the required expertise - resulting in a perfect new pair of 'fully loaded' glasses. I'm surprised they didn't come with a 'head-up' display... ;-) So I absolutely recommend Richard and Eyemasters!
Richard is definitely the go to guy for glasses!! He has exceptional knowledge in this field. He will recommend the glasses that will suit your needs and also style advice, which glasses will look good on your face! If you want someone filled with passion and good old school customer care ethos this is the Glasses
Guru. You could just go to one of the high street chains that just does glasses but not for me I know where I will be going……highly recommended.
A very happy customer.
I had been looking for a long time to find a company like Eyemasters as I was looking for glasses which express my personality and are not the usual stock frames from the high street. It didn't take me long to achieve my objective and with Richard's advice, found the perfect glasses for me.
I would highly recommend his services and if nothing ventured, just spending time with Richard is a pleasure. Ask him about crop circles!
BEFORE THE SUN GETS THE BETTER OF YOUR EYES... 31/03/2021
So many people wait until the sun is high in the sky before thinking of sunglasses, which is rather missing the point. Low winter sun can be trying, especially in the car on a wet road, but there are many...