5/5 based on 171 reviews
Latest Reviews
A speedy repair of my spare pair of glasses. Thank you Richard. A reasonable price too. Recommended service.
My wife got her glasses from Eyemasters in December.She just loves her glasses. This is what she had to say . Great customerservice. Best pair of glasses I have ever had. I liked the fact that they actually take your face measurements and that makes the glasses a perfect fit.I would recommend them to anyone any day. Keep up the good work.
Eyemasters provide a brilliant all round spectacles service. On this occasion to repair specs supplied by Eyemasters but must point out that the repair was not due to the specs themselves but a breakage caused by me. Brilliant turnaround of repair and very economic. Thank you Richard. All the best. Tony
Richard at Eyemasters gives a great personal service at a price and quality that cannot be found on the high street and certainly not from the big name, so called opticians. Excellent in every way. Support our small businesses Brian Ritchie
I have had two pairs of spectacles and my husband has also had one pair. We are both extremely pleased. The spectacles are comfortable, the service we received was prompt, pleasant and efficient and I would certainly recommend Eyemasters to anyone.
Used Richard to sort me some sports prescription sunglasses, he not only sourced exactly what I needed his price and customer service was second to none, would highly reccomend. 5 stars
I have reviewed Richard's super business and service before. But this was different - a screw had come loose from the 'stem' on the right side and I couldn't get it back in because I couldn't see, oh the irony. Also I couldn't drive as I had broken my right heel. Richard to the rescue, came to meet me - couldn't fix them so took them away,sent them away and my charge - only a couple of pints of beer. I can't recommend him enough. One of the good guys. For new glasses so much cheaper than those others - with that personable service we all remember and miss.
Before lockdown, Richard made sure I embraced my new VariFocals which have been excellent, as I now spend my life cleaning the house! Richard is always so helpful and full of good advice to a new specs wearer like me.
Getting new glasses has always been a bit of a chore - until I visited Eyemasters. Richard is engaging, helpful and very knowledgable when it comes to getting the right frames. I cannot recommend Richard and Eyemasters enough - forget the generic big chains and choose a local expert who really knows his subject and makes the process interesting and enjoyable. Thanks Richard.
Eyemasters came to my rescue during the coronavirus lockdown! Having sat on and broken my old glasses, I was unable to find any open opticians in my local area in the north of England. After contacting Richard at Eyemasters and discussing my needs, I was soon able to choose a suitable design (Richard showed me over live video the wide range of frames available in my price range). All I then had to do was photograph and email my prescription, which was still valid. Within a few days I received my glasses, put together perfectly for my eyes and head shape. They're also understatedly stylish, as I wanted, and great value. I'm now almost glad that I broke my previous pair!
As usual Richard provided great advice and then supplied with a pair of glasses for computer use and they are superb. Not only great service but an economic price. Thanks
If you want great service and truly original frames, then Eyemasters is the place for you! Richard has an array of unique styles and is always honest about what works and what doesn’t. Highly recommended.....
My wife and I have used Richard Smith’s services several times over the past fews years so when my glasses needed an urgent repair last month, I was delighted to find he was fully open for business. The repaired specs arrived back very fast and a new pair of bifocal and very cool tinted shades arrived this morning. Brilliant service at a very reasonable price as always. Nothing can lock Richard down!
Highly recommend Richard from Eyemasters. Quick service, short notice & excellent advice. You've tried the rest, NOW try the best, book to see Richard from Eyemasters
Richard is a true professional, providing a fantastic personal service with an amazing range of unique frames that you'll never find on the High Street. Despite the Covid lock down he still managed to get them to me and they fit perfectly. I'd recommend Eye Masters to anyone who cares about their sight and what they wear.
An Excellent, empathetic approach to selecting the most appropriate specs. Richard happily gives his time and extensive experience to help select the right glasses. This is the third time I have been to Richard and have never left unsatisfied.
First rate service provided by Richard, both myself and my husband visited Richard with a view to purchasing new glasses. He took the time to understand our requirements and to ensure that we were happy with his recommendations. My husband was buying varifocals for the first time and Richard took time to understand my husbands needs and fully advised him on how the glasses would benefit. We have now collected out glasses and are extremely happy, my husband has taken to varifocals like a duck to water. Highly recommend.
I already have a pair of glasses from Richard of Eyemasters (please see July 2019 review!) and I came back again for a pair of prescription sunglasses. What I love is that Richard takes account of what you will be using the glasses for and individual style to instinctively help pick the right frame for you. Further, Richard's passion for and knowledge of frame technology means I know my eye sight is being well looked after. I suppose a pair of dress glasses will have to be next on my Eyemasters wish list...
Buying glasses is such is an important decision and I really don’t like to be rushed. Richard took the time to explain which shape would suit me and showed me the choices available. Whilst serving the most amazing coffee we whittled it down and I made my decision . But the service didn’t end there. When I collected my glasses he showed me the best way to clean and care for my new glassez
Richard offers a range of frames much more interesting than those found on the High Street. I was delighted with the quality and with the service he offered. I will definitely be returning!
A top class service from start to finish. Richard is a pleasure to buy from. His knowledge is vast and he shares it freely. After 30 years of high street opticians not properly explaining my prescription, I now understand why my ready readers were the wrong prescription (despite getting what the high street optician suggested) and why they were not suitable for me. His choice of frames is amazing and the speed that my order was turned around was excellent. No other optician I have used comes close to providing the level of service I received from Eyemasters.
another wonderful pair of glasses from eyemasters! personal service 100% fast turnaround also and perfect fit. Richard always makes sure the frames suit you and is honest to say no if they dont. Fantastic company definately recommend to everyone dont go to the sausage factory go to the steak house!
What a revelation - Richard offers true Service in a completely unhurried fashion. Proper advice and assessment of suitability for purpose, rather than the instruction to "choose a frame from the selection over there and come back to me" that I have experienced at mainstream high street retailers. I'm sure the new specs will generate a lot of recommendations for Richard from me. Thank you very much.
What a gem of a place! Richard came highly recommended, and it’s easy to see why. He has a wealth of knowledge, listens to what you would like, and helps you find the perfect frames from his amazing selection. Thank you Richard.
Such a different experience from being in the public "eye" at the usual optician's when choosing frames - Richard's friendly, focused and expert service, plus the value for money over the rest, deserves my strong recommendation.
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Looking Good, Thanks to Eyemasters of Hastings!

Eyemasters of Hastings is our local innovative supplier of bespoke eyewear. Owned and personally operated by Richard Smith who established Eyemasters over twenty years ago, Eyemasters is a manufacturing... Read article
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