5/5 based on 50 reviews
Latest Reviews
Richard was very helpful and gave straight forward advise when recommending the type of glasses I should have. He has a fantastic range on offer, at excellent prices. Can't beat the personal touch and advise you get.
I am really very pleased with the service and product I have from Eyemasters. Richard is very creative and can therefore offer solutions which the High Street cannot offer. Since my prescription had not changed from two years ago I had the opportunity to explore some additional options. I had my old, well loved frames from 10 years ago fitted with new lenses as computer/readers. They are the same prescription as my recent readers but they are clearer - the lenses are superior quality. I also wanted some varifocal sunglasses - especially for driving. Richard suggested I had a graduated lense so that reading a map or a menu outside meant that I didn't have to remove them - great idea! They are still fantastic for protection despite the graduation. I chose a frame from the Struktur range made in France. They are beautifully made and I love them. I also had a pair of glasses with yellow tinted lenses for driving at night. They reduce the glare from oncoming headlights and really help with driving tiredness. They also make a grey day brighter which increases visibility. Richard is passionate about what he does and incredibly experienced in eye wear across the globe - just ask him how many countries he has worked in. The range of products covers classic to fashionable. He really takes time to get the right eye wear for you and, most of all - he cares. Great customer service is paramount to him and it comes through in everything he does. I recommend him wholeheartedly.
I asked Richard if a certain specific and unique idea was possible on a pair of glasses. He said "let's try!". Working with Richard from Eyemasters was easy, he is knowledgeable, offers great advice and gives a really unique service. I highly recommend Eyemasters for all you eyewear from the dull and boring, to the fancy and fun. Danny "the Idiot" Schlesinger
I have had lots of people recommend Richard at Eyemasters to me. As my prescription now means that I require varifocals, I wanted to be sure I was getting quality and value, combined with good service. Getting your glasses from Richard is an entirely different experience to the High Street. It is far more relaxed and not nearly so daunting! I've just picked up my new specs and have to say that I'm very pleased with the whole experience from beginning to end. I will most definitely be using Richard at Eyemasters again.
I can't praise Richard Smith highly enough. For many years I had been told by high street opticians that because my eyesight was bad, even with thinned lenses, I needed to wear glasses with small, shallow frames to avoid that very unlovely beer bottle effect that no spectacle wearer wants. When I told Richard this he assured me I could have any size frame I wanted; he could deal with the lens thickness by being more precise and professional in his dispensing. End result? I had a very happy time choosing frames in the size I wanted, that suited my face. Richard stocks unusual frames and I chose 2 pairs of fabulous frames from a French supplier -1 pair in shocking pink and another in smoky grey - that were fitted with varifocal lenses. Richard's studio is like an Aladdin's cave of stylish frames, so having bought these I also ordered a pair of single lens glasses to wear at my computer that have really helped, given the amount of time I spend staring at a computer screen. Richard's studio should be a destination of choice for anyone in East Sussex or Kent looking for first class optical care, expert professional advice and fabulous frames.
Our experience with Richard at Eyemasters has been amazing, not only did I say on the cost of my glasses but my partner got prescription glasses for a set of antique sunglasses that nobody would touch for him and nothing was a problem for Richard. Highly recommended!Gillian
Love my new specs and had loads of compliments too. Richard made me feel at ease during my appointment in his relaxed studio offering a great personal service. He knew exactly the type and style of frames that suited me and I love them. Would definitely recommend Richard at Eyemasters.
We have just purchased a pair of reading glasses each from Richard at Eyemasters. The whole process has been simple and carried out in a very relaxed and friendly environment. We are delighted with the choice of frames which include various european designers not readily available on the high street, and at a reasonable price. Thanks Richard. Paul & Jan Wakeling
I was lucky enough to be bought a pair of Richards sunglasses for my birthday. Richard has an excellent selection of beautiful frames combined with his vast experience in putting them together with the right lenses has created an exceptional pair of sunglasses. Tim
Excellent service. Richard was extremely friendly, professional and made me feel very welcome and at ease. The suggestions of the types of frames that suited me were exactly right and there were many, many to choose from! The frames I chose were amazing and exactly what I was looking for, which I had not seen any like them anywhere else. Better service than any opticians I’ve ever been to over the years. Thank you Richard.
Proper job. Highly efficient bespoke service provided by Richard. Delighted with my specs, and the price was very reasonable.
I went to Richard for the first time this month and was especially pleased with the service I received, he took the time firstly to discuss my requirements and then recommend what he considered suitable frames for my face and needs. Now these frames were ones I never would have thought of but turns out he was absolutely right! Everyone who has seen them says they really suit me and are much better than my old style, someone even said they made me look younger (though that may have been flattery to get something out of me!) Anyway, I cannot recommend Richard highly enough, go and see him for glasses!
Recently went to Richard to have my specs replaced, and also bought night driving glasses, They are brilliant! have cut the glare out, so can now drive safely. My new Distant specs are lovely and light, Richard took the time to make sure I had the right frames and the fit is perfect. Excellent service, would highly recommend, will return when new specs needed.
I recently spoke to a friend who had purchased night driving glasses from Richard and as I find night driving uncomfortable due to unwanted glare I made an appointment with Richard. I now have the glasses and I have to say I'm delighted, no longer struggling with the glare. I recommend Richard's excellent service and knowledge to every one I know who wear glasses he really doe's go the extra yard.
Richard has been supplying and repairing my glasses for nearly 20 years. He is great to deal with, gives sound advice and has a fantastic range of frames for all duties.
Excellent service, very friendly and extremely knowledgeable, Richard has a very relaxed and warm inviting place not clinical like most opticians. David Byrne CEO Entertainment Workshops
Friendly service, helpful advice, first-class product and excellent value for money! What more could I ask for? I am delighted with two pairs of spectacles - especially the one for use with a monitor.
I am really pleased with the glasses I bought from Richard. The consultation was a delight - nothing was too much trouble, the range was extensive and I settled on frames that I really like. The cost represented real value for money and I would happily recommend Richard to others.
What fantastic personal service! I'm so pleased with my glasses - Richard really takes time to find the right frame for you - nothing is too much trouble. I would thoroughly recommend Eyemasters.
Richard was happy to spend as much time as needed to find the right shape and colourof glasses, looking at skin tone, hair colour, etc. He offered a range of styles not normally seen on the high street and at a much lower price. I can highly recommend Eyemasters and am delighted with both pairs of glasses.
Excellent service from Richard who spends a huge amount of time in his studio with each client offering a massive variety of designs then tailors the specs to that client's particular needs - all at a price much lower than the high street chain stores. My wife and I are both delighted with the result!
Richard's attention to detail and exceptional, personalised customer service leaves me without hesitation when recommending him. Spending 8+ hours a day on computer screens leaves me susceptible to eye strain, headaches and potential vision damage: Richard's advise was blue lenses. After a little research on both sides we decided to go for it. This was my first pair of specs, as I do not have a prescription, and Richard made me feel confident through the whole process - and I love my glasses!
Richard provided a first class service and product in a most knowledgeable and professional way. I always felt that he went the 'extra mile' to ensure that he supplied what was right for me. His premises are comfortable and accessible and he is available at times that are convenient to his customers. Highly recommended.
As I wear my glasses all the time, it was so comforting to know that Richard could help me find a frame to suit my skin tone and face shape. I am so happy with the pair chosen and I am constantly getting compliments from patients at work as well as friends and family. Richard was a very knowledgable man and I felt completely at ease and under no pressure whilst trying on frames in his studio. The confidence I've gained is amazing thanks to a pair of new glasses, thank you Richard!
My friend recommended Richard at Eyemasters for my new glasses and I wasn't disappointed. A unique experience in a comfortable atmosphere, where Richard, with all his expertise will help you find a lovely pair of glasses to suit your face and your wallet. Very happy with Eyemasters and highly recommend
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