Local Reviews
In October 2023, alan w said about Old Government House Hotel & Spa
Just returned from a lovely stay in Guernsey to celebrate our Golden Wedding. We stayed at the Old Government House or as all the islanders call it The OGH. It is a lovely high quality hotel, we wanted everything to be great for our special occasion and it was. Best of all were the staff who were all so helpful and friendly nothing was any trouble for them. We were given a glass of bubbly on arrival and a cake they made on our anniversary day. Memorable meal in the lovely restaurant made it a time to recall with much happiness. We can really recommend The OGH for anyone wanting a lovely relaxing break in such a beautiful setting, so thanks again to all the wonderful staff well done.
Source: tripadvisor.co.uk
In October 2023, John O said about Old Government House Hotel & Spa
Great hotel with amazing staff, especially Siya who served us breakfast every day with a smile. The rooms are clean and comfortable and the local is perfect. The grounds are beautiful and the common areas are clean and welcoming. The food was amazing
Source: tripadvisor.co.uk
In November 2023, trevordavidedwards said about Old Government House Hotel & Spa
From the moment we first arrived, we were transported back to when hospitality at five star level was an art form.
All of the staff here are devoted to ensuring their guest's stay is both perfect and memorable.
The properties decor and ambience simply oozes luxury.
The decor throughout is simply extraordinary. Carpeting everywhere is deep and soft. Walls are not papered but covered in fabrics. Good taste and care is in evidence everywhere. There are magnificent oil paintings, excellent prints, interesting posters and amazing guilded mirrors.
Beds are perfect, bathrooms marble, the very finest monogrammed bedding, and thick and fluffy monogrammed towels.
Two fine restaurants, a spa, and an outside complete the package.
That and the location, five minutes walk from St Peter Port's central shopping area.
All of the staff here are devoted to ensuring their guest's stay is both perfect and memorable.
The properties decor and ambience simply oozes luxury.
The decor throughout is simply extraordinary. Carpeting everywhere is deep and soft. Walls are not papered but covered in fabrics. Good taste and care is in evidence everywhere. There are magnificent oil paintings, excellent prints, interesting posters and amazing guilded mirrors.
Beds are perfect, bathrooms marble, the very finest monogrammed bedding, and thick and fluffy monogrammed towels.
Two fine restaurants, a spa, and an outside complete the package.
That and the location, five minutes walk from St Peter Port's central shopping area.
Source: tripadvisor.co.uk
In November 2023, Mark B said about Old Government House Hotel & Spa
We had a one to one cocktail masterclass at the OGH. Malcolm, our host, was fantastic, knowledgeable and fun. Definitely one to recommend and we look forward to enjoying another of the experiences they offer at the hotel. Thank you very much.
Source: tripadvisor.co.uk
In November 2023, Susan S said about Old Government House Hotel & Spa
Checked into our room which was very brown,patterned and small. Looked in the bathroom( horrid blue tiling) to find that it had had a leak and the ceiling was very stained. Asked to move. We were shown4 more rooms, first had a fire exit going straight psst the window, 2nd had a humming sound from the kitchen extractor, was told it goes off at 10pm- not for us, 3rd had a very low ceiling so claustraphobic, 4th we took as it was all getting pretty much of the same, brown. The staff are absolutely lovely all trained to look after you. Gorind was charming and helpful and all staff are a credit to the red carnation group. However if you want brown patterned rooms that have seen better days for a high price then come here. If not, there is better on the island. Also whilst I was there, they had a roof leaking, due to heavy rain,onto the marble stairs leading to the toilets from the bar. Very dangerous and staff had to close this area off after I had brought it to their attention. Sadly I won't be returning to this hotel, as I want accommodation that is better than this. They are on the island as I have stayed in them. Guernsey is a beautiful place with fabulous restaurants and this hotel is supposed to be the best on the island. It isnt
Source: tripadvisor.co.uk
In November 2023, Stephen Taylor said about Old Government House Hotel & Spa
We visited as two couples on 16 to 20 November 2023 on a Travelzoo deal. We were warmly greeted by reception staff and shown around the hotel before being shown to our rooms. The hotel itself is classic in style, reminiscent of days gone by, which may not suit those with a contemporary preference, but we really liked the character and plush decor. The rooms themselves (203/204) gave an overall impression of luxury although they are small. The bathroom was extremely compact but had everything you would need, but there is only sufficient space for one person at a time! The bed was very comfortable and we were rarely disturbed by any noise. The housekeeping service was very good and there was a turn-down service each evening which included some small treats - a nice touch.
We ate in both the Brasserie and South African curry restaurants and enjoyed the meals in each. We particularly liked the traditional and classic and intimate ambience in the curry restaurant, which was reminiscent of an old gentleman's club!
The breakfasts were very good and provided everything you could reasonably want and I am sure they would have done their best to provide anything that was not on the menu.
We really enjoyed the afternoon tea which was served on beautiful bone china crockery.
What made our stay so enjoyable was the exceptional service. All the staff, without exception, were courteous, polite and accommodating and took an interest in the guests. There was great attention to detail in respect of everything, for example, crisp white linen napkins and changing cups when asking for more tea/coffee.
Whilst all the staff were excellent we were particularly impressed with Tandayi in the restaurant. She was attentive without being overbearing, was interested in what we were doing and nothing was ever too much trouble. All of these things made our stay that much more enjoyable.
We also ate at the sister hotel, The Duke of Richmond, which was also very enjoyable with similarly excellent service from Bobby, the restaurant manager.
We ate in both the Brasserie and South African curry restaurants and enjoyed the meals in each. We particularly liked the traditional and classic and intimate ambience in the curry restaurant, which was reminiscent of an old gentleman's club!
The breakfasts were very good and provided everything you could reasonably want and I am sure they would have done their best to provide anything that was not on the menu.
We really enjoyed the afternoon tea which was served on beautiful bone china crockery.
What made our stay so enjoyable was the exceptional service. All the staff, without exception, were courteous, polite and accommodating and took an interest in the guests. There was great attention to detail in respect of everything, for example, crisp white linen napkins and changing cups when asking for more tea/coffee.
Whilst all the staff were excellent we were particularly impressed with Tandayi in the restaurant. She was attentive without being overbearing, was interested in what we were doing and nothing was ever too much trouble. All of these things made our stay that much more enjoyable.
We also ate at the sister hotel, The Duke of Richmond, which was also very enjoyable with similarly excellent service from Bobby, the restaurant manager.
Source: tripadvisor.co.uk
In December 2023, Nicki Wiltshire said about Old Government House Hotel & Spa
Had a lovely stay again at this hotel approximately 48 years after the last one.
The atmosphere, rooms and staff are excellent and nothing is too much trouble. Alessandro the Restaurant Manager is real credit to the hotel, not only is he on top of the breakfast and restaurant service he helped my elderly father and I carry our luggage to reception when he saw us struggling.
We enjoyed the Festive Afternoon tea in the lounge on our first day, which was an excellent standard and well worth the money in fact we enjoyed it so much we were still sat there 4 hours later and the staff were still very attentive.
Sadly there was one little niggle that spoilt the experience which was the room allocation. My father and I had 2 separate rooms which were on separate floor. When we asked to change so we could be nearer to each other the reception staff were very accommodating and arranged for us to be next to each other. However what they didn’t explain was that the room was above the function room which was holding a Christmas party the first night and a wedding reception the second night of our stay. As much as I love party music to be able to clearly hear the songs and party goers word for word was a bit too much. This was brought to the attention of the reception staff the next day who advised that we should have been told that functions were happening when we booked with the tour operator. That really was irrelevant as although the room we changed to was more convenient, she could have advised of the function and perhaps given us the choice to stay put. Having said all that I did ask for ear plugs which they didn’t have but did offer cotton wool as an alternative but that didn’t work.
In summary if you want a decent sleep check where your room is located, bring earplugs or avoid the Christmas party season, as for everything else I couldn’t find a fault and hope to return in the future.
The atmosphere, rooms and staff are excellent and nothing is too much trouble. Alessandro the Restaurant Manager is real credit to the hotel, not only is he on top of the breakfast and restaurant service he helped my elderly father and I carry our luggage to reception when he saw us struggling.
We enjoyed the Festive Afternoon tea in the lounge on our first day, which was an excellent standard and well worth the money in fact we enjoyed it so much we were still sat there 4 hours later and the staff were still very attentive.
Sadly there was one little niggle that spoilt the experience which was the room allocation. My father and I had 2 separate rooms which were on separate floor. When we asked to change so we could be nearer to each other the reception staff were very accommodating and arranged for us to be next to each other. However what they didn’t explain was that the room was above the function room which was holding a Christmas party the first night and a wedding reception the second night of our stay. As much as I love party music to be able to clearly hear the songs and party goers word for word was a bit too much. This was brought to the attention of the reception staff the next day who advised that we should have been told that functions were happening when we booked with the tour operator. That really was irrelevant as although the room we changed to was more convenient, she could have advised of the function and perhaps given us the choice to stay put. Having said all that I did ask for ear plugs which they didn’t have but did offer cotton wool as an alternative but that didn’t work.
In summary if you want a decent sleep check where your room is located, bring earplugs or avoid the Christmas party season, as for everything else I couldn’t find a fault and hope to return in the future.
Source: tripadvisor.co.uk
In January 2024, gnreid said about Old Government House Hotel & Spa
From the warm welcome to the fond farewell our stay at the OGH was five star from start to finish. We were lucky enough to have obtained a great deal that included four nights, a meal in the restaurant and an afternoon tea. Although it was Winter and off-season, the hotel was still very welcoming.
The whole hotel was very accessible for my wife in a wheelchair with lifts and ramps throughout. We stayed in Room 211 which had a walk in shower and plenty of room to manoeuvre a chair. The only shame was it came at the price of a poor view! However, the bed was so comfortable and the room came with full tea/coffee making facilities (including a cafetière), still and sparkling water and a tv with all the channels.
The meal and afternoon tea were beautiful. The settings in the restaurant and the Coward Room felt five star and that you were in a stately home. In fact, the whole hotel was beautifully furnished. Service was amazing and so attentive without being obtrusive. We were left to enjoy our meal and tea with space to talk.
Breakfast had everything you could wish for. The chilled freshly squeezed orange juice was just juicy and we loved the berry smoothie. We also enjoyed milky porridge, full English, omelettes and eggs Benedict amongst other buffet treats. The real test of a good kitchen- poached eggs. Each one came perfectly cooked, golden yolky in the centre and perfect to cut through.
The real stars of the hotel were the staff who without exception were warm, friendly and helpful. In particular our table and breakfast was made perfect by the attention of Alessandro and his staff. He quickly learned our likes and dislikes, even bringing a separate portion of Demerara sugar for our porridge. Five star attention.
We even enjoyed an evening in the hotel’s Alpine Lodge with the full ski lodge vibe - choc fountain, great food, drinks and cosy blankets. We would highly recommend this hotel if in Guernsey. Only five minutes away from the centre of town. It is a five star hotel without doubt.
The whole hotel was very accessible for my wife in a wheelchair with lifts and ramps throughout. We stayed in Room 211 which had a walk in shower and plenty of room to manoeuvre a chair. The only shame was it came at the price of a poor view! However, the bed was so comfortable and the room came with full tea/coffee making facilities (including a cafetière), still and sparkling water and a tv with all the channels.
The meal and afternoon tea were beautiful. The settings in the restaurant and the Coward Room felt five star and that you were in a stately home. In fact, the whole hotel was beautifully furnished. Service was amazing and so attentive without being obtrusive. We were left to enjoy our meal and tea with space to talk.
Breakfast had everything you could wish for. The chilled freshly squeezed orange juice was just juicy and we loved the berry smoothie. We also enjoyed milky porridge, full English, omelettes and eggs Benedict amongst other buffet treats. The real test of a good kitchen- poached eggs. Each one came perfectly cooked, golden yolky in the centre and perfect to cut through.
The real stars of the hotel were the staff who without exception were warm, friendly and helpful. In particular our table and breakfast was made perfect by the attention of Alessandro and his staff. He quickly learned our likes and dislikes, even bringing a separate portion of Demerara sugar for our porridge. Five star attention.
We even enjoyed an evening in the hotel’s Alpine Lodge with the full ski lodge vibe - choc fountain, great food, drinks and cosy blankets. We would highly recommend this hotel if in Guernsey. Only five minutes away from the centre of town. It is a five star hotel without doubt.
Source: tripadvisor.co.uk
In January 2024, Omar S said about Old Government House Hotel & Spa
Beautiful hotel very friendly and helpful staffs from reception nice welcoming food was great spa gym every facility up to standard. Simply the best in guensey island. Definitely recommend it and I would stay there again.had couple of night there from the 26 Jan ton28 Jan 2024 excellent service.
Source: tripadvisor.co.uk
In January 2024, David L said about Old Government House Hotel & Spa
We have just spent 4 nights here and have had an excellent break. The hotel is warm and welcoming and the staff really make it a truly exceptional experience. They are courteous and friendly, seeming to enjoy giving you a first class service.
To quote MacArthur."We shall return".
To quote MacArthur."We shall return".
Source: tripadvisor.co.uk