Local Reviews
In December 2014, Tracy A said about Fermain Valley Hotel
On arriving at the hotel late we were greeted with a warm welcome and shown to our room which was a lot smaller than expected and very hot and stuffy. On booking my partner emailed in advance to enquire about eating in the restaurant as it would be late. He was assured it wouldn't be a problem and we would be catered for. We made our way down and asked for a table to be told we had to be seated in the communal area outside if the main dining section. So we were left there isolated and feeling confused. The indifferent waiter took our order them returned a couple of minutes later to say our choices weren't available. We ordered again and waited a while for our food. It was ok but by this time we were tired and ready for bed. On returning to the room it was still very hot and stuffy and remained this way all weekend despite leaving the windows open. Breakfast was a bit like faulty towers, missing cutlery and staff who really weren't interested. The sausage was barely cooked and put me off the rest of the food. On day 2 we thought we try room service but again had missing cutlery so had to call for some more. By the time it arrived the breakfast was cold. I went for eggs benedict but the overpowering vinegar taste left it unedible. As the rate wasn't particularly cheap our overall impression was disappointment.
We would definitely return to Guernsey though.
We would definitely return to Guernsey though.
Source: tripadvisor.co.uk
In December 2014, dcbnzz said about Fermain Valley Hotel
I stay away 3/4 nights on business and chose fermain valley after reading many positive reviews.
The hotel is accessible by bus from the airport (only £1) and a short walk downhill. Initial impressions are great, building exterior is immaculate and well maintained.
Check in process efficient and staff friendly. Informed of all the hotel facilities in depth and in a professional manner.
The room - wow. Make sure you have a sea view if you can splurge, massive bed beautifully presented in a spotless and modern styled room.
Pool and sauna well maintained and lovely after a long day.
Slept brilliantly, very quiet.
I will definitely stay again, a true gem in the island.
The hotel is accessible by bus from the airport (only £1) and a short walk downhill. Initial impressions are great, building exterior is immaculate and well maintained.
Check in process efficient and staff friendly. Informed of all the hotel facilities in depth and in a professional manner.
The room - wow. Make sure you have a sea view if you can splurge, massive bed beautifully presented in a spotless and modern styled room.
Pool and sauna well maintained and lovely after a long day.
Slept brilliantly, very quiet.
I will definitely stay again, a true gem in the island.
Source: tripadvisor.co.uk
In December 2014, A&D Meredith said about Fermain Valley Hotel
An amazing hotel with lovely staff! On arrival we were greeted with a complimentary drink each and the very friendly staff booked us in. We stayed at the top of the hotel which is short walk to the top of the resort and into the building! (The venue) down stairs was the free cinema building which you can not hear when you are in the rooms above as we were! The food was excellent and brilliant facilities! Lovely place with lovely people! Would definitely recommend to everyone.
Source: tripadvisor.co.uk
In December 2014, Alan E said about Fermain Valley Hotel
Having stayed at this hotel back in June, we thought we would book a Christmas break so we had the three-day Christmas package plus an extra day in order to qualify for the free flights.
We were not disappointed. The package was great with lots of excellent food and even a boat trip to the island of Herm on Boxing Day. It was quite an experience to be chatting with other guests by the beach, in shirtsleeves, drinking superb hot toddies on Christmas Day while Britain was freezing!
Again, we stayed in a Platinum room which was amazingly large and even had an old stone fireplace. One of the best hotel rooms we have ever had. Restaurant food and service were, once again, first class. On the fourth evening, we dined in the Rock Garden which is part of the hotel but mainly frequented by locals. It is a first-class steakhouse with steaks from around the world at reasonable prices. This place is buzzing and you need to book in good time. The steaks are superb and the South American steaks are chilled but not frozen in transit so none of the taste is lost. The wines are good, too. Regrettably, I only managed to sample one of the 28 gins available at the bar.
We will certainly be returning again soon.
We were not disappointed. The package was great with lots of excellent food and even a boat trip to the island of Herm on Boxing Day. It was quite an experience to be chatting with other guests by the beach, in shirtsleeves, drinking superb hot toddies on Christmas Day while Britain was freezing!
Again, we stayed in a Platinum room which was amazingly large and even had an old stone fireplace. One of the best hotel rooms we have ever had. Restaurant food and service were, once again, first class. On the fourth evening, we dined in the Rock Garden which is part of the hotel but mainly frequented by locals. It is a first-class steakhouse with steaks from around the world at reasonable prices. This place is buzzing and you need to book in good time. The steaks are superb and the South American steaks are chilled but not frozen in transit so none of the taste is lost. The wines are good, too. Regrettably, I only managed to sample one of the 28 gins available at the bar.
We will certainly be returning again soon.
Source: tripadvisor.co.uk
In January 2015, Charlie M said about Fermain Valley Hotel
Got back yesterday from our 2nd visit in 3 months and I cannot speak highly enough of this hotel. They go beyond the "call of duty" to make sure you have a wonderful stay. The free collection from the airport, drinks on arrival, fab rooms, fab food, great staff. We made use of the free cinema & they even give you free popcorn. We will be back without a doubt
Source: tripadvisor.co.uk
In January 2015, Sauvarin said about Fermain Valley Hotel
We spent the night of our daughter's wedding at The Venue. The accommodation can not be faulted. Everything that we may have needed was there! Such a pity that we were only there for the one night. If we have to be picky it would be that we had to check in to the main hotel rather than the Venue. Not a problem in the summer months but not so good when the weather is not at its best. We would certainly recommend this hotel and will probably spend a night or two in the Fermain Valley Hotel itself.
Source: tripadvisor.co.uk
In January 2015, GuyHGuernsey said about Fermain Valley Hotel
We stayed over for NY. Gala meal was great as were staff. Made to feel v welcome and Rock Garden for cocktails pre and post dinner great. Cocktails in Rock Garden pre and post dinner good alternative to main bar. Room was superb overlooking Valley and well presented. Very relaxing stay and will do it again and use cinema next time. Breakfast was great and plenty choice. Never rushed and facilities were great all round the hotel set in the scenery of Fermain Valley. The rate as a local staying overnight was competitive and booking staff were v helpful compared to many we tried on the Island. Good work guys.
Source: tripadvisor.co.uk
In February 2015, kaznju said about Fermain Valley Hotel
Booked as a special offer - free flights from Southampton to celebrate my birthday. Hotel had upgraded our room .Very nice room 37( see room tips section ) Dual aspect included a balcony , overlooking Fermaine Bay.Room was delightful , bed a super king -an extra touch of complimentary Sherry in a decanter was very welcome .Staff and housekeeping staff were very attentive in getting us settled into our room. (Couldn't get the safe door open , working the TV etc ).
Indoor swimming pool with multi colour changing underwater lights was warm and very pleasant to swim in, which we did every day.Towels , shower and toiletries provided in the changing room, so no dashing through reception to get to your room to shower. Sauna available too but notice has to be given before use so it can be heated up.
Breakfast had plenty of choices hot or cold buffet.Coffee is served in small cups as you request it.The wait for a member of serving staff to appear was long sometimes. Perhaps the offer of a pot of coffee would be a good idea and a member of staff present in the breakfast area all the time would be helpful .
Restaurant manager was very apologetic after a muddly Sunday lunch of 3 courses. We booked for 4pm the day before as lunch was offered til 5pm. The restaurant had run out of Lamb ,Beef and the crab starter sadly - which would have been our choice. Salmon arrived undercooked and not poached as described but grilled or fried. Second salmon was perfectly cooked but again fried etc .The staff were very apologetic. On check out we were not charged for our meals. Full marks to Fermaine Valley Hotel.
Outside plentiful seating areas overlooking woods and Fermaine Bay -must be wonderful in warmer sunnier weather .
We had a wonderful stay and visit to Guernsey .We won't hesitate to book this hotel again if we return to the island.
Indoor swimming pool with multi colour changing underwater lights was warm and very pleasant to swim in, which we did every day.Towels , shower and toiletries provided in the changing room, so no dashing through reception to get to your room to shower. Sauna available too but notice has to be given before use so it can be heated up.
Breakfast had plenty of choices hot or cold buffet.Coffee is served in small cups as you request it.The wait for a member of serving staff to appear was long sometimes. Perhaps the offer of a pot of coffee would be a good idea and a member of staff present in the breakfast area all the time would be helpful .
Restaurant manager was very apologetic after a muddly Sunday lunch of 3 courses. We booked for 4pm the day before as lunch was offered til 5pm. The restaurant had run out of Lamb ,Beef and the crab starter sadly - which would have been our choice. Salmon arrived undercooked and not poached as described but grilled or fried. Second salmon was perfectly cooked but again fried etc .The staff were very apologetic. On check out we were not charged for our meals. Full marks to Fermaine Valley Hotel.
Outside plentiful seating areas overlooking woods and Fermaine Bay -must be wonderful in warmer sunnier weather .
We had a wonderful stay and visit to Guernsey .We won't hesitate to book this hotel again if we return to the island.
Source: tripadvisor.co.uk
In February 2015, Diana1952Alan said about Fermain Valley Hotel
We have just spent a week here while visiting my mother, taking advantage of the offer that includes flights from Southampton. From the moment we arrived the service was excellent, with Gavin giving us a short tour of the hotel, which has recently been refurbished to an extremely high standard, everything looks fresh and modern, while still feeling cosy. Our Gold room was excellent with a beautiful view through the valley to the sea, where Jersey is visible on a clear day. It was wonderful to sit in bed with a cup of coffee and watch the sea, so in the summer it must be even better! The staff are really friendly and the housekeeping is excellent, our room was spotless and had usually been cleaned while we were having breakfast. We will certainly stay here the next time we come over and we hope the staff does not change. Thank you to all for making us feel so welcome, from room 31
Source: tripadvisor.co.uk
In February 2015, sueandreg said about Fermain Valley Hotel
We have just returned from a wonderful three night stay at this Hotel. The service we experienced from every member of staff was second to none. We enjoyed the "extra" touches in our room and having the indoor pool to ourselves - so warm! The food, particularly in the Rock Garden, was lovely - the Argentine fillet steak was the very best we have ever tasted. We also enjoyed the cocktails in the Rock Garden - ask the friendly cocktail barman for a Scorpion, then stand well back! Even though we had a hire car, we used the hotel's complimentary chauffeur driven car service to St Peter Port on a few occasions. As with all the other staff, the drivers were efficient and friendly. We had such a relaxing holiday and would love to return later in the year to enjoy the beautiful surroundings.
Source: tripadvisor.co.uk