Local Reviews
In July 2014, verdeboyo35 said about Fermain Valley Hotel
The brochure looked fantastic! As we approached it looked fantastic! As we entered the foyer it looked fantastic! The very kind and helpful reception staff member showed us to our room, number 18, and then our bubble deflated - didn't burst, just deflated. We had a gold room upgrade kindly offered by the hotel as our 'platinum' room wasn't available. We were so happy as the gold rooms are the hotel's best rooms, with a balcony, with a little wicker coffee table and chairs, fresh fruit free daily, dicantered sherry, bath robes, slippers as gold room extras. We both were very disappointed to find the LCD flat TV was hanging off the wall, and flopping to one side. The room did also look small and in need of some TLC, although the walls did look recently painted. Troubles didn't end there. Although the bathroom was clean, with pure white and clean towels, the sink was grubby and the plug broken, so the water struggled to drain away. I mentioned our problems on the first day, nothing was done, then again mentioned the second day, again nothing was done. In the end I gave up. Breakfast was very poor on all four mornings. Poached eggs were hard, scrambled eggs were strange - a weird texture! I do fantastic scrambled eggs so know what they should look and taste like! Sausages and bacon were anemic, only the black pudding and fried eggs were great. Every morning we had large canvas bags full of towels and sheets outside our room, that we had to clamber over. I can only say the hotel looked great from the outside, two of the staff were very helpful, balcony and view were great. But, to stay honest here I could not recommend this hotel. It's position is directly under the UK flight path, so three to four times daily you get that lovely loud jet engine roar.
Source: tripadvisor.co.uk
In July 2014, Joyce D said about Fermain Valley Hotel
My son and his wife joined me in this wonderful Hotel. We were collected from the airport by the Hotel manager him self and from that moment on my every need was catered for.
My room was next to the lift with all disabled facilities plus complimentary bottled water, a decanter of sherry( which was filled every day) some fruit and flowers.
Robert (the hotel manger) arranged for a folding wheel chair to be left in the hall for my use on day trips.
This was our first day and I already felt like the Queen.
Next morning at breakfast my eggs were prepared and brought to the table where the staff offered to collect anything from the buffet, but my son and daughter in law delt with that.
Robert popped along just to make sure all was well and Clarmon (a French waiter) was so attentive and charming.
Robert recommended places on the Island to visit which included the Island Tour, this gave us an insight to the area.
I am 88 years and not a big eater so the Rock Garden suited me as I could choose the size of a number of different cuts of meat. A 100 gram steak for me and a 250 gram ribeye for both my son and his wife was a joy. Again the staff were so friendly and helpful.
I felt like a Queen every day I was there,
THANKYOU TO ROBERT AND ALL HIS STAFF WHO MADE MY HOLIDAY SO SPECIAL
Knit and Natter
My room was next to the lift with all disabled facilities plus complimentary bottled water, a decanter of sherry( which was filled every day) some fruit and flowers.
Robert (the hotel manger) arranged for a folding wheel chair to be left in the hall for my use on day trips.
This was our first day and I already felt like the Queen.
Next morning at breakfast my eggs were prepared and brought to the table where the staff offered to collect anything from the buffet, but my son and daughter in law delt with that.
Robert popped along just to make sure all was well and Clarmon (a French waiter) was so attentive and charming.
Robert recommended places on the Island to visit which included the Island Tour, this gave us an insight to the area.
I am 88 years and not a big eater so the Rock Garden suited me as I could choose the size of a number of different cuts of meat. A 100 gram steak for me and a 250 gram ribeye for both my son and his wife was a joy. Again the staff were so friendly and helpful.
I felt like a Queen every day I was there,
THANKYOU TO ROBERT AND ALL HIS STAFF WHO MADE MY HOLIDAY SO SPECIAL
Knit and Natter
Source: tripadvisor.co.uk
In July 2014, boysandbex said about Fermain Valley Hotel
We stayed here for 3 nights for our 10th wedding anniversary. We stayed in a gold room with a balcony in the main hotel, which was a good size and very pleasant with a nice bathroom, although a shower but no bath. There were nice touches like a box of fudge, sherry and fruit which were topped up daily and a good selection of water, teas, coffee and biscuits. On our first night we came back to our room to find rose petals scattered on our bed and an anniversary card, which was a lovely personal touch.
The breakfast was excellent with a good choice of cold buffet and hot food cooked to order- delicious pancakes and eggs Benedict! We ate from the bar menu , the mushroom tartin was delicious and reasonably priced. The Ocean restaurant was good, but the specials were disappointing when we were there- no seafood special which we had been hoping for.
The complimentary shuttle service was useful to/ from the airport, and staff were accommodating in letting us grab an early breakfast on Saturday when we had an early start for a day trip. Whilst some of the staff were excellent others on reception seemed a but grumpy.
What really made the stay excellent though was the stunning location and views from the hotel. The restaurant and some of the rooms overlook the gardens with the sea in the background. It is a beautiful (but hilly) walk down through the lovely, well kept, tropical hotel garden, then through the woods to Fermain bay, which is just stunning surrounded by wooded cliffs, with views of Herm and Sark in the distance, and a pleasant cafe.
It was about a 20 minute scenic downhill walk to St Peter Port, the downside of course is that it is uphill all the way back, but a reasonable bus service runs just past the hotel, and was a bargain at £1 per person!
All in all a very enjoyable stay, and everything we had hoped for!
The breakfast was excellent with a good choice of cold buffet and hot food cooked to order- delicious pancakes and eggs Benedict! We ate from the bar menu , the mushroom tartin was delicious and reasonably priced. The Ocean restaurant was good, but the specials were disappointing when we were there- no seafood special which we had been hoping for.
The complimentary shuttle service was useful to/ from the airport, and staff were accommodating in letting us grab an early breakfast on Saturday when we had an early start for a day trip. Whilst some of the staff were excellent others on reception seemed a but grumpy.
What really made the stay excellent though was the stunning location and views from the hotel. The restaurant and some of the rooms overlook the gardens with the sea in the background. It is a beautiful (but hilly) walk down through the lovely, well kept, tropical hotel garden, then through the woods to Fermain bay, which is just stunning surrounded by wooded cliffs, with views of Herm and Sark in the distance, and a pleasant cafe.
It was about a 20 minute scenic downhill walk to St Peter Port, the downside of course is that it is uphill all the way back, but a reasonable bus service runs just past the hotel, and was a bargain at £1 per person!
All in all a very enjoyable stay, and everything we had hoped for!
Source: tripadvisor.co.uk
In July 2014, WendyMG2812 said about Fermain Valley Hotel
First time we have stayed at the Fermain and was greatly impressed. The reception was welcoming and the staff extremely helpful - we stayed in a gold room with a balcony and the view was breath taking - sherry very welcome as was the water and fruit - beautifully clean and situated very nicely within the hotel - breakfast very good although would like more choice as I am a diabetic but overall no complaints and have even booked next years holiday already - see you all then and a 10/10 to all staff
Source: tripadvisor.co.uk
In July 2014, Aweera said about Fermain Valley Hotel
My wife and I stayed at Fermain as part of our honeymoon in Guernsey for 2 nights and we wish we could've stayed longer! I had booked our stay as part of her birthday present (her birthday was 2 weeks before the wedding) and we were surprised to find 2 cards on arrival- a birthday card for my wife and a congratulations for our marriage: these little gestures set the tone for our stay.
We actually stayed in the Venue which is a short walk up the hill but still has amazing views of the ocean from the room. Every staff member was so courteous and went out of their way to make our stay enjoyable- our stay was definitely one of the highlights for our time in Guernsey.
We had a dinner each at the Ocean restaurant and the Rock Garden. Both meals were fantastic and hard to split the two. Ocean has more a seafood focus, whereas Rock Garden is steak and cocktails. We love seafood and were tempted to skip the Rock Garden but were glad we didn't.
We had such a great time at Fermain and can't speak any higher of it.
We actually stayed in the Venue which is a short walk up the hill but still has amazing views of the ocean from the room. Every staff member was so courteous and went out of their way to make our stay enjoyable- our stay was definitely one of the highlights for our time in Guernsey.
We had a dinner each at the Ocean restaurant and the Rock Garden. Both meals were fantastic and hard to split the two. Ocean has more a seafood focus, whereas Rock Garden is steak and cocktails. We love seafood and were tempted to skip the Rock Garden but were glad we didn't.
We had such a great time at Fermain and can't speak any higher of it.
Source: tripadvisor.co.uk
In July 2014, Ann D said about Fermain Valley Hotel
We took my mother in law to this lovely hotel and could not have asked for better service. Robert the hotel manager was very much on the ball for her every needs including organising a wheelchair which was waiting outside her room on arrival. I can't praise him and his team enough. Looking forward to the next visit.
Source: tripadvisor.co.uk
In July 2014, David W said about Fermain Valley Hotel
The hotel is well situated with views over the valley down to the sea and is quiet, apart from the occasional landing aircraft, whose flight path goes over the hotel. Our platinum room was spacious and very comfortable but a little hot at times (no a/c). Staff were extremely helpful, the whole place having a good feel to it. The only let down is the breakfast service, which, over our four day stay was consistently slapdash and unprofessional, which is strange because the service and quality of food in the Ocean dining room (in the evening) was totally different, attentive, friendly with some great dishes on offer. Apart from that, I would recommend the hotel.
Source: tripadvisor.co.uk
In July 2014, Michael S said about Fermain Valley Hotel
We stayed at Fermain Valley Hotel for 10 nights. An excellent location with a commanding view over the bay from our Platinum room. We were met with outstanding hospitality which continued throughout our stay.
We loved every aspect of the hotel from the excellent food & drink, courtesy vehicle, special touches in our room, to the personal attention given to us by every member of staff.
We would have no hesitation in recommending the hotel to anyone.Indeed it is our intention to return in 2015.
We loved every aspect of the hotel from the excellent food & drink, courtesy vehicle, special touches in our room, to the personal attention given to us by every member of staff.
We would have no hesitation in recommending the hotel to anyone.Indeed it is our intention to return in 2015.
Source: tripadvisor.co.uk
In July 2014, BG1500 said about Fermain Valley Hotel
A quick business trip to the island of Guernsey took me to this very comfortable hotel. My stay was just for one night (B&B) and did not include dinner in the restaurant, however I was impressed with the level of service and cleanliness.
My room (no. 22) was more than adequate for my needs, if not that big. The balcony overlooked the swimming pool for a great sea view.
Breakfast was a decent buffet, with eggs cooked to your liking and service was quick.
St Peter Port is located a short 5 minute drive along the coast and the airport is also very handy.
Only downside of this hotel was no gym... although if you're looking for a workout then there's the outdoor swimming pool and also no shortage of local hills for a cardio blast.
My room (no. 22) was more than adequate for my needs, if not that big. The balcony overlooked the swimming pool for a great sea view.
Breakfast was a decent buffet, with eggs cooked to your liking and service was quick.
St Peter Port is located a short 5 minute drive along the coast and the airport is also very handy.
Only downside of this hotel was no gym... although if you're looking for a workout then there's the outdoor swimming pool and also no shortage of local hills for a cardio blast.
Source: tripadvisor.co.uk
In July 2014, uptheshots said about Fermain Valley Hotel
This hotel used to be well run and had excellent standards but it is now a very average hotel. The often encountered tepid, poorly cooked 'hot' bacon and sausages, stewing in metal containers are what are now offered for breakfast with dining room staff who seemed to be bickering over who did what.
The rooms are still well appointed but I expect the maintenance standards will slip.
The rooms are still well appointed but I expect the maintenance standards will slip.
Source: tripadvisor.co.uk