Local Reviews
In June 2012, Gemma M said about St Pierre Park Hotel
I stayed here a few months ago, very happy! Rooms were lovely, clean and very comfortable. Amazing breakfast selection, probably the best i have ever experienced in a hotel, so much choice! Staff were all very polite and helpful which helped make my experience so good. Would definitely recommend!
Source: tripadvisor.co.uk
In June 2012, David W said about St Pierre Park Hotel
From check in (with Craig, who despite being a 'trainee' was enormously friendly and helpful) through to check out, this was a pleasant stay with warm, welcoming staff and great facilities.
I was staying as I was working just around the corner so on this trip didn't leave the hotel to explore but found it had plenty to entertain me.
Had lunch, dinner, and breakfast in the pleasant surroundings of the bar and breakfast room. Breakfast deserves a special mention as the range, quality and freshness of the selection was impressive.
As for the room, spacious, lovely balcony, nespresso coffee machine, iPod dock, great ensuite. My only reservation (and the only reason this didn't get 5 stars) was the rather lumpy bed which was pretty uncomfortable. I can sleep on anything however and I was tired so this didn't cause me a problem.
All in all a very good stay.
I was staying as I was working just around the corner so on this trip didn't leave the hotel to explore but found it had plenty to entertain me.
Had lunch, dinner, and breakfast in the pleasant surroundings of the bar and breakfast room. Breakfast deserves a special mention as the range, quality and freshness of the selection was impressive.
As for the room, spacious, lovely balcony, nespresso coffee machine, iPod dock, great ensuite. My only reservation (and the only reason this didn't get 5 stars) was the rather lumpy bed which was pretty uncomfortable. I can sleep on anything however and I was tired so this didn't cause me a problem.
All in all a very good stay.
Source: tripadvisor.co.uk
In June 2012, julia885 said about St Pierre Park Hotel
Booked a short break to Guernsey that included car hire with hotel and breakfast package. The directions we were given were not very clear but we eventually found the hotel. Check in was very quick and the staff on reception very friendly. We had a room on the top floor overlooking the gardens. The room was well equipped and there was tea and coffee along with biscuits. There is a Waitrose across from the hotel which was very handy and plenty of car parking at the hotel. Breakfast was very good with plenty of choice and again friendly staff.
Source: tripadvisor.co.uk
In July 2012, Lewishamdreamer said about St Pierre Park Hotel
I stayed away from this hotel for some years because its service was poor, its facilities were horribly outdated and the rooms hadn't seen any attention since the hotel's opening in the 1980s. Now many of those issues have been addressed, and credit where it's due - the welcome from the front desk was sincere, as was the quality of service (particularly from Craig on the front desk). The room we stayed in had clearly had a lot of work done, from the furnishings through to an improved mattress, and then there was the utterly overhauled (for the better) bathroom. But problems remain, which the management seems unbothered by, and they really *should* be bothered.
It's a confusing place - we arrived to find the downstairs restaurant closed and no indications that the ground floor bar served food (my father, who lives in Guernsey knew). It was of very high quality but was almost empty throughout. It was also mystifying why the room corridors remained so drab with horrible lighting, why the bathroom water pressure was ridiculously low, making showering a very odd experience, and most notably why the wifi, which business customers in particular would surely expect to be of high quality, was awful. Oh it was strong on the ground floor, but just one floor up there was barely any reception on any device or at any time I tried. It was good that it was free, but the poor reception was a major disappointment.
Where I would complain though was the unapologetic way in which the hotel conducted two parties during our stay, both of which were loud, and held in ground floor areas until 1am. Each night we were issued with letters under our door which said 'music will be played at these events and it is possible that noise may carry to the bedrooms within certain areas of the hotel'. Given the hotel has no sound proofing at all, that was an understatement. On the second night we made repeated complaints about the noise, but to next to no avail - the hotel clearly sees itself as a centre for conferences and parties, and no other guests have any say in that business plan. I'm shocked that a 4 star hotel would basically tell guests it *knows* are going to be affected that they can like it or lump it.
I don't believe these events are held constantly, and I don't think most people in the hotel would have been equally disturbed, but to hold loud parties until a ridiculous hour, where guests are known to be regularly disturbed is a sign that the hotel hasn't fully overcome its service problems. When we checked out I made a complaint to the front desk, who indicated guest complaints about noise are frequent. Whilst the St Pierre Park is not without its strengths - the room cleaning staff did an excellent job, the pool facilities were great, the bar was nice, as were the grounds, there remains a complacent attitude in its management which would prevent me from recommending it as a place to stay, and after this experience I would not want to return.
It's a confusing place - we arrived to find the downstairs restaurant closed and no indications that the ground floor bar served food (my father, who lives in Guernsey knew). It was of very high quality but was almost empty throughout. It was also mystifying why the room corridors remained so drab with horrible lighting, why the bathroom water pressure was ridiculously low, making showering a very odd experience, and most notably why the wifi, which business customers in particular would surely expect to be of high quality, was awful. Oh it was strong on the ground floor, but just one floor up there was barely any reception on any device or at any time I tried. It was good that it was free, but the poor reception was a major disappointment.
Where I would complain though was the unapologetic way in which the hotel conducted two parties during our stay, both of which were loud, and held in ground floor areas until 1am. Each night we were issued with letters under our door which said 'music will be played at these events and it is possible that noise may carry to the bedrooms within certain areas of the hotel'. Given the hotel has no sound proofing at all, that was an understatement. On the second night we made repeated complaints about the noise, but to next to no avail - the hotel clearly sees itself as a centre for conferences and parties, and no other guests have any say in that business plan. I'm shocked that a 4 star hotel would basically tell guests it *knows* are going to be affected that they can like it or lump it.
I don't believe these events are held constantly, and I don't think most people in the hotel would have been equally disturbed, but to hold loud parties until a ridiculous hour, where guests are known to be regularly disturbed is a sign that the hotel hasn't fully overcome its service problems. When we checked out I made a complaint to the front desk, who indicated guest complaints about noise are frequent. Whilst the St Pierre Park is not without its strengths - the room cleaning staff did an excellent job, the pool facilities were great, the bar was nice, as were the grounds, there remains a complacent attitude in its management which would prevent me from recommending it as a place to stay, and after this experience I would not want to return.
Source: tripadvisor.co.uk
In July 2012, lady58-12 said about St Pierre Park Hotel
I recently spent one night here and was very disappointed, its 4 star but my room had no hairdyer, no fridge, no ironing facilities and overlooked the carpark next to the main road and was next to a type of generator which came on and off constantly making it impossible to open the windows, no aircon so very warm all night,nice bathroom though. the restaurant staff were all lovely but the menu choice was very limited and it was expensive for what it delivered, no house wine on offer but the breakfast was very good and was the best bit of the stay,the lake at the back is beautiful and the gym and spa facilities adequate, I wouldnt stay again and i believe it should have a 3 star rating only.
Source: tripadvisor.co.uk
In July 2012, bazpool said about St Pierre Park Hotel
Stayed here just the one night on business. Room was adequate, quite spacious with comfortable bed. Overlooked an inner courtyard which wasn't great. My colleague had a front facing room which was better. Grounds are very nice - sitting on the terrace overlooking the lake was very relaxing. Internal corridors perhaps a little jaded, but bar & restaurant pleasant. Staff were 90% foreign but all very polite and helpful with excellent English. We were taken out for dinner so can't comment on that but the breakfast was very good - absolutely everything you could ask for from a hot/cold buffet style service plus omelettes made to order etc. I didn't have chance to use gym/pool but one of my colleagues did and said it was fine. Location is a little remote, but I would say again on business.
Source: tripadvisor.co.uk
In July 2012, AxleTree said about St Pierre Park Hotel
Competitive prices. Helpful staff. Good food in the Renoir Restaurant but bar food a bit disappointing (didn't match the description on the menu - chicken salad had no salad!).
Good facilities for a short break.
Problem with bath tap fixed quickly but overall lighting rather dim.
Good facilities for a short break.
Problem with bath tap fixed quickly but overall lighting rather dim.
Source: tripadvisor.co.uk
In July 2012, Matt R said about St Pierre Park Hotel
I stayed here for six nights on a recent business trip.
The hotel is easy to find with ample parking and a good entrance area which allows cars to drive up to the door and unload. The Reception staff are very helpful and welcoming and the hotel feels inviting from the moment you walk through the doors.
I had a room on the third floor. It was just what was needed. However, one factor missing was air-conditioning. The room was baking hot and, although I had patio doors to my room, they led to a shared balcony that was connected to every other room on the third floor and I didn't fancy leaving my door open at night! This was probably my only complaint with the room.
The bed was large and comfy, the TV worked, there was tea & coffee and the bathroom was clean and modern and well stocked with toiletries.
The hotel breakfast was very good indeed and I had freshly cooked porridge every day. There was also ample cereals, fresh fruit, juices, yogurts, pastries, and a wide selection of hot cooked English breakfast ingredients.
During the evenings, I usually ate in the bar. The fish & chips and sausages & mash were very tasty and great value and the local Roquette cider is fantastic.
This is a very good hotel that I can recommend.
The hotel is easy to find with ample parking and a good entrance area which allows cars to drive up to the door and unload. The Reception staff are very helpful and welcoming and the hotel feels inviting from the moment you walk through the doors.
I had a room on the third floor. It was just what was needed. However, one factor missing was air-conditioning. The room was baking hot and, although I had patio doors to my room, they led to a shared balcony that was connected to every other room on the third floor and I didn't fancy leaving my door open at night! This was probably my only complaint with the room.
The bed was large and comfy, the TV worked, there was tea & coffee and the bathroom was clean and modern and well stocked with toiletries.
The hotel breakfast was very good indeed and I had freshly cooked porridge every day. There was also ample cereals, fresh fruit, juices, yogurts, pastries, and a wide selection of hot cooked English breakfast ingredients.
During the evenings, I usually ate in the bar. The fish & chips and sausages & mash were very tasty and great value and the local Roquette cider is fantastic.
This is a very good hotel that I can recommend.
Source: tripadvisor.co.uk
In August 2012, mmeheffy21 said about St Pierre Park Hotel
I have stayed at this hotel on a number of business trips to the UK and have been extremely please every time. The rooms are clean and comfortable. The breakfasts are delicious! Love the meat and cheese selection available along with the fresh fruit. You never feel like you are rushed at any time. The bar is very accommodating and the food is fantastic! Would definitely recommend this hotel as a business stay or personal!
Source: tripadvisor.co.uk
In August 2012, Jeffers111 said about St Pierre Park Hotel
Comfortably positioned away from the main road in pleasant gardens. Good parking. Large reception area. Nice clean room and bathroom. Tea making facilities. There is a supermarket across the road. Town centre is a walk away, or take the bus.
Source: tripadvisor.co.uk