Local Reviews
In May 2013, karen b said about Fermain Valley Hotel
I have just returned from a fabulous 5 night stay at this first class Hotel. Prior to booking I did the usual research and for the reasons mentioned by many previous guests I decided it to be the best place to stay and I wasn't disappointed.
I travelled with my mum and two of her friends (I feel sure the staff will remember us for all the fun we had) - ladies from rooms 24 and 37 :).
The Hotel is immaculate in every way and is a real credit to the management and staff who ensure that it remains that way. The staff are superb and deserve an award for their customer service skills (I should know I quality manage customer service as part of my job). Sara and her team covering reception in particular, ensure that guests are well looked after, nothing is too much trouble. The Manager, Robert, is one of those you just know has that leadership quality which is reflected in the positive attitude of the staff, it is an atmosphere felt throughout the Hotel. Thank you Robert and Sara for making our stay so pleasant.
I read some reviews previously where guests have complained about the service being a little slow. I would just like to say that 'slow' can mean many different things depending how 'impatient' you are. I did not find the service in any way 'slow', surely you are on holiday to relax and enjoy a better pace of life and to appreciate the finer qualities of service, not rushing around. Equally, some guests made negative comments about the sherry in the room which was topped up every day, I think this is a wonderful 'touch' along with complimentary bottled water (sparkling and still) in your fridge every day. I have stayed in some 5 star Hotels where you do not get this and of course, costing a lot more money.
Finally, the Hotel is in a wonderful spot looking down the valley, to be woken up to nothing but bird song was a very relaxing experience.The rooms are decorated to a high standard and kept spotlessly clean, add all of that to the early morning sun streaming through the windows and you truly have a 'haven of peace'.
Robert, you have a 'gem of a Hotel, a credit to you and your staff, we will be most definitely back later in the year if not just to 'take over your lounge again'!!
I travelled with my mum and two of her friends (I feel sure the staff will remember us for all the fun we had) - ladies from rooms 24 and 37 :).
The Hotel is immaculate in every way and is a real credit to the management and staff who ensure that it remains that way. The staff are superb and deserve an award for their customer service skills (I should know I quality manage customer service as part of my job). Sara and her team covering reception in particular, ensure that guests are well looked after, nothing is too much trouble. The Manager, Robert, is one of those you just know has that leadership quality which is reflected in the positive attitude of the staff, it is an atmosphere felt throughout the Hotel. Thank you Robert and Sara for making our stay so pleasant.
I read some reviews previously where guests have complained about the service being a little slow. I would just like to say that 'slow' can mean many different things depending how 'impatient' you are. I did not find the service in any way 'slow', surely you are on holiday to relax and enjoy a better pace of life and to appreciate the finer qualities of service, not rushing around. Equally, some guests made negative comments about the sherry in the room which was topped up every day, I think this is a wonderful 'touch' along with complimentary bottled water (sparkling and still) in your fridge every day. I have stayed in some 5 star Hotels where you do not get this and of course, costing a lot more money.
Finally, the Hotel is in a wonderful spot looking down the valley, to be woken up to nothing but bird song was a very relaxing experience.The rooms are decorated to a high standard and kept spotlessly clean, add all of that to the early morning sun streaming through the windows and you truly have a 'haven of peace'.
Robert, you have a 'gem of a Hotel, a credit to you and your staff, we will be most definitely back later in the year if not just to 'take over your lounge again'!!
Source: tripadvisor.co.uk
In May 2013, peter j said about Fermain Valley Hotel
We travelled to Guernsey for the first time on 22/04/13 and had a brilliant break with 4 of our friends. Cannot praise the hotel, facilities and staff highly enough. Cannot wait to return. Oh, and the fish!!!
Source: tripadvisor.co.uk
In May 2013, Christina N said about Fermain Valley Hotel
We recently stayed at this stunning hotel for our anniversary and found it a totally wonderful experience. The views down the valley to the cove are beautiful, the food was delicious, the decor throughout the hotel and in our rooms was immaculate and the staff were all friendly, knowledgeable and helpful. What more could you ask for a special break away? Actually we loved it so much I've just booked a return trip - so that tells you how pleased we were. Well done Fermain Valley Hotel we look forward to visiting you again in a few months for another wonderful stay.
Source: tripadvisor.co.uk
In May 2013, Suzanne H said about Fermain Valley Hotel
Travelled to Guernsey for a few days break. Hotel exceeded expectations in everything - cleanliness, accommodation, food and staff. Nothing was too much trouble and the new addition of the Rock Garden puts this hotel a cut above the rest. A courtesy bus into St Peter Port was the icing on the cake.
Source: tripadvisor.co.uk
In May 2013, KeithandBecki said about Fermain Valley Hotel
The staff could not do enough for our party from the moment we arrived to the moment we left.
The location and view are both stunning as too is the complimentary sherry decanter & well presented in a spotless room, beds are so comfortable too!! Can't wait to return!
The location and view are both stunning as too is the complimentary sherry decanter & well presented in a spotless room, beds are so comfortable too!! Can't wait to return!
Source: tripadvisor.co.uk
In May 2013, Winkgirl said about Fermain Valley Hotel
We booked this as a short 3 night stay for our 1st time to Guernsey, within a day we were both wishing we had booked for longer. Fermain Valley is ideally situated, especially if you love walking. The steep hill to the Bay at the bottom is easily walked if you take the less steep path through the gardens. Just a 10 minute drive to St Peters Port and with a bus stop outside means getting around the island is a breeze. The staff are friendly, rooms clean and food very moreish. With all the site seeing we did not get chance to try out the pool, but it did look inviting....maybe next time. We fully recommend the Fermain Valley Hotel, especially if you want to relax in comfort.
W. Taylor
W. Taylor
Source: tripadvisor.co.uk
In May 2013, Alan D said about Fermain Valley Hotel
We were returning to Guernsey for the first time since our honeymoon there. Having decided to 'push the boat out' a little for this special occassion, we chose the Fermain Valley Hotel. We have just got back from the most amazing week there. Comfortable, clean, relaxed - the superlatives just go on! Chocolates, sherry and fruit in the room every day, and the most wonderful, friendly staff I have ever had the pleasure to come across.
Source: tripadvisor.co.uk
In May 2013, CHRISTOPHER J said about Fermain Valley Hotel
My friend and I stayed at the Fermain Valley for one night last weekend. It is certainly a very beautiful and well appointed hotel, although we both thought our rooms were very pricey in view of their location. We stayed at the Venue and we were disappointed that our rooms overlooked the road and were directly above the cinema with a pub opposite. The film being shown last Saturday was "Star Wars", which is a long and noisy film. The film was apparently late starting and was still going at about 11.00 p.m. Neither of us was able to sleep and my friend, who was in the noisier of the two rooms had to contact reception three times before he was able to move rooms. It was just fortunate that there was a spare room available. Incidently, we heard no noise from the pub at all!
Source: tripadvisor.co.uk
In May 2013, Pat G said about Fermain Valley Hotel
Everything was done to make our stay comfortable and enjoyable. The extra bathroom facilities for disabled guests made our stay easy, and the swimming pool was a bonus. The decor throughout the public areas is very tasteful. We would certainly like to return, maybe for our golden-wedding anniversary next June. Thank you to all the staff. Pat and John Goodhall.
Source: tripadvisor.co.uk
In May 2013, Tony D said about Fermain Valley Hotel
The hotel is situated approximately half way between the airport and St Peter Port.
Access to the hotel is down a steep, but short road, with the Hotel's 'Venue' extension at the top of that road.
The hotel was refurbished in 2006 and the result is a high quality location for quiet holidays.
The food is excellent, with more than sufficient choice off of two menus for each sitting. If you aren't on full board, the prices are reasonable, with a two course meal available for £19 pp at the time of posting. Bar prices are equally reasonable, and it was noticeable that Guernsey locals used the restaurants and facilities, which I've always taken to be an implicit recommendation!
The platinum rooms are large, very well appointed and extremely comfortable, but lack a balcony - but the rooms more than make up for the lack! The gold rooms come with a balcony, but are smaller, although just as well appointed, as are the silver rooms, which are almost identical to the gold rooms, but lack a balcony.
All the staff were extremely efficient and friendly.
The manager was considerate and friendly, giving you the impression that nothing was too much trouble .. in fact, on one day when the hotel's shuttle bus was not available, the manager himself turned out in full chauffeurs uniform to drive myself and my partner to catch the boat to Sark for a day out!
If you are disabled or have difficulty walking, then I would recommend you ask for a room in the main building, as the walk to and from the 'Venue' extension at the top of the hill is quite steep, although it passes through a well maintained and attractive garden.
The nearest beach is a 10 minute walk down a quite steep hill, but the reward is a breathtaking, quiet little bay facing towards Herm Island, with a little beach-side cafe that serves reasonable food. A cliff-top path leads from the bay into St Peter Port (about a 40 minute walk), through one of the local attractions, Bluebell Wood.
Highly recommended.
Access to the hotel is down a steep, but short road, with the Hotel's 'Venue' extension at the top of that road.
The hotel was refurbished in 2006 and the result is a high quality location for quiet holidays.
The food is excellent, with more than sufficient choice off of two menus for each sitting. If you aren't on full board, the prices are reasonable, with a two course meal available for £19 pp at the time of posting. Bar prices are equally reasonable, and it was noticeable that Guernsey locals used the restaurants and facilities, which I've always taken to be an implicit recommendation!
The platinum rooms are large, very well appointed and extremely comfortable, but lack a balcony - but the rooms more than make up for the lack! The gold rooms come with a balcony, but are smaller, although just as well appointed, as are the silver rooms, which are almost identical to the gold rooms, but lack a balcony.
All the staff were extremely efficient and friendly.
The manager was considerate and friendly, giving you the impression that nothing was too much trouble .. in fact, on one day when the hotel's shuttle bus was not available, the manager himself turned out in full chauffeurs uniform to drive myself and my partner to catch the boat to Sark for a day out!
If you are disabled or have difficulty walking, then I would recommend you ask for a room in the main building, as the walk to and from the 'Venue' extension at the top of the hill is quite steep, although it passes through a well maintained and attractive garden.
The nearest beach is a 10 minute walk down a quite steep hill, but the reward is a breathtaking, quiet little bay facing towards Herm Island, with a little beach-side cafe that serves reasonable food. A cliff-top path leads from the bay into St Peter Port (about a 40 minute walk), through one of the local attractions, Bluebell Wood.
Highly recommended.
Source: tripadvisor.co.uk