Local Reviews
In April 2013, Pennpond said about Fermain Valley Hotel
We spent an idyllic 3 days at the Fermain Valley. A lovely room overlooking the sea with a huge, comfortable bed. A sherry decanter in the room was a lovely idea and we did have a glass or two on the hotel. We will definitely return
Source: tripadvisor.co.uk
In April 2013, Jules1949 said about Fermain Valley Hotel
We spent our honeymoon in Guernsey in 1973, returned there for our silver wedding 25 years later and most recently celebrated our ruby wedding there. We had previously stayed at Le Chalet hotel and were initially disappointed at not being able to go back there because of its current refurbishment. The Fermain Valley, however, proved to be an excellent choice. Our room, a gold double, was comfortably furnished and spotlessly clean, had a balcony with stunning views over the valley and out to sea, a well-stocked hospitality tray and a selection of Elemis products in the bathroom. The photo of a gold room on the website had led us to expect slightly more space. The hotel facilities were excellent: a choice of lounges and restaurants, library and pool all appreciated. The staff were cheerful and enthusiastic but, and this our only gripe, seemed to lack training which led to some overly long waits in the restaurant, either between courses or for something as simple as a coffee cup to be refilled at breakfast. Perhaps this issue will be addressed as the season progresses.
Source: tripadvisor.co.uk
In May 2013, john_reddington said about Fermain Valley Hotel
Six of us headed off to Guernsey to celebrate Pete's 65th. Fermain Valley was an excellent hotel choice recomended on a previous vist by a lovely lady taxi driver.
Rooms, service, food, hospitality all excellent. We will return in the Autumn. Robert Steen an excellent GM.
Keep up the good work chaps !
Rooms, service, food, hospitality all excellent. We will return in the Autumn. Robert Steen an excellent GM.
Keep up the good work chaps !
Source: tripadvisor.co.uk
In May 2013, Jon M said about Fermain Valley Hotel
We went with the Reddingtons party for Pete's 65th birthday bash. The hotel was in a brilliant location overlooking the sea, with lovely terraces to laze around on, and enjoy the service / food quality. We were well looked after by the friendly staff. Our flight was cancelled and we returned to Fermain where we were well looked after again. Love the cocktails and tappas in the Rock Garden.Highly recommend this hotel.
Source: tripadvisor.co.uk
In May 2013, karen b said about Fermain Valley Hotel
I have just returned from a fabulous 5 night stay at this first class Hotel. Prior to booking I did the usual research and for the reasons mentioned by many previous guests I decided it to be the best place to stay and I wasn't disappointed.
I travelled with my mum and two of her friends (I feel sure the staff will remember us for all the fun we had) - ladies from rooms 24 and 37 :).
The Hotel is immaculate in every way and is a real credit to the management and staff who ensure that it remains that way. The staff are superb and deserve an award for their customer service skills (I should know I quality manage customer service as part of my job). Sara and her team covering reception in particular, ensure that guests are well looked after, nothing is too much trouble. The Manager, Robert, is one of those you just know has that leadership quality which is reflected in the positive attitude of the staff, it is an atmosphere felt throughout the Hotel. Thank you Robert and Sara for making our stay so pleasant.
I read some reviews previously where guests have complained about the service being a little slow. I would just like to say that 'slow' can mean many different things depending how 'impatient' you are. I did not find the service in any way 'slow', surely you are on holiday to relax and enjoy a better pace of life and to appreciate the finer qualities of service, not rushing around. Equally, some guests made negative comments about the sherry in the room which was topped up every day, I think this is a wonderful 'touch' along with complimentary bottled water (sparkling and still) in your fridge every day. I have stayed in some 5 star Hotels where you do not get this and of course, costing a lot more money.
Finally, the Hotel is in a wonderful spot looking down the valley, to be woken up to nothing but bird song was a very relaxing experience.The rooms are decorated to a high standard and kept spotlessly clean, add all of that to the early morning sun streaming through the windows and you truly have a 'haven of peace'.
Robert, you have a 'gem of a Hotel, a credit to you and your staff, we will be most definitely back later in the year if not just to 'take over your lounge again'!!
I travelled with my mum and two of her friends (I feel sure the staff will remember us for all the fun we had) - ladies from rooms 24 and 37 :).
The Hotel is immaculate in every way and is a real credit to the management and staff who ensure that it remains that way. The staff are superb and deserve an award for their customer service skills (I should know I quality manage customer service as part of my job). Sara and her team covering reception in particular, ensure that guests are well looked after, nothing is too much trouble. The Manager, Robert, is one of those you just know has that leadership quality which is reflected in the positive attitude of the staff, it is an atmosphere felt throughout the Hotel. Thank you Robert and Sara for making our stay so pleasant.
I read some reviews previously where guests have complained about the service being a little slow. I would just like to say that 'slow' can mean many different things depending how 'impatient' you are. I did not find the service in any way 'slow', surely you are on holiday to relax and enjoy a better pace of life and to appreciate the finer qualities of service, not rushing around. Equally, some guests made negative comments about the sherry in the room which was topped up every day, I think this is a wonderful 'touch' along with complimentary bottled water (sparkling and still) in your fridge every day. I have stayed in some 5 star Hotels where you do not get this and of course, costing a lot more money.
Finally, the Hotel is in a wonderful spot looking down the valley, to be woken up to nothing but bird song was a very relaxing experience.The rooms are decorated to a high standard and kept spotlessly clean, add all of that to the early morning sun streaming through the windows and you truly have a 'haven of peace'.
Robert, you have a 'gem of a Hotel, a credit to you and your staff, we will be most definitely back later in the year if not just to 'take over your lounge again'!!
Source: tripadvisor.co.uk
In May 2013, peter j said about Fermain Valley Hotel
We travelled to Guernsey for the first time on 22/04/13 and had a brilliant break with 4 of our friends. Cannot praise the hotel, facilities and staff highly enough. Cannot wait to return. Oh, and the fish!!!
Source: tripadvisor.co.uk
In May 2013, Christina N said about Fermain Valley Hotel
We recently stayed at this stunning hotel for our anniversary and found it a totally wonderful experience. The views down the valley to the cove are beautiful, the food was delicious, the decor throughout the hotel and in our rooms was immaculate and the staff were all friendly, knowledgeable and helpful. What more could you ask for a special break away? Actually we loved it so much I've just booked a return trip - so that tells you how pleased we were. Well done Fermain Valley Hotel we look forward to visiting you again in a few months for another wonderful stay.
Source: tripadvisor.co.uk
In May 2013, Suzanne H said about Fermain Valley Hotel
Travelled to Guernsey for a few days break. Hotel exceeded expectations in everything - cleanliness, accommodation, food and staff. Nothing was too much trouble and the new addition of the Rock Garden puts this hotel a cut above the rest. A courtesy bus into St Peter Port was the icing on the cake.
Source: tripadvisor.co.uk
In May 2013, KeithandBecki said about Fermain Valley Hotel
The staff could not do enough for our party from the moment we arrived to the moment we left.
The location and view are both stunning as too is the complimentary sherry decanter & well presented in a spotless room, beds are so comfortable too!! Can't wait to return!
The location and view are both stunning as too is the complimentary sherry decanter & well presented in a spotless room, beds are so comfortable too!! Can't wait to return!
Source: tripadvisor.co.uk
In May 2013, Winkgirl said about Fermain Valley Hotel
We booked this as a short 3 night stay for our 1st time to Guernsey, within a day we were both wishing we had booked for longer. Fermain Valley is ideally situated, especially if you love walking. The steep hill to the Bay at the bottom is easily walked if you take the less steep path through the gardens. Just a 10 minute drive to St Peters Port and with a bus stop outside means getting around the island is a breeze. The staff are friendly, rooms clean and food very moreish. With all the site seeing we did not get chance to try out the pool, but it did look inviting....maybe next time. We fully recommend the Fermain Valley Hotel, especially if you want to relax in comfort.
W. Taylor
W. Taylor
Source: tripadvisor.co.uk