Local Reviews
In June 2025, CHRISTINE D said about Fermain Valley Hotel
Does not deserve its 4 stars, due to services and comfort. Certainly, a large room, without mini bar, view on a roof, certainly you can see the sea, and the garden.
No cotton disc removing makeup on the 1st and the 2nd, but the 3rd.
A leak on the shower hose.
Impact in the bathtub.
Traces of rust around the bathtub.
Power outlets very poorly distributed,
The windows. CANNOT be very covered because they are blocked, so no air.
The bar of the restaurant is deserted by the staff, so by the customers.
Regularity in breakfast service. Too few choices in direct access.
As for the restaurant Steak House, we were not talking about it. The desert in desserts, friendly and competent female staff the rest does not listen and not attentive. On the kitchen side, it’s bof...
Ambiance bof bof
No cotton disc removing makeup on the 1st and the 2nd, but the 3rd.
A leak on the shower hose.
Impact in the bathtub.
Traces of rust around the bathtub.
Power outlets very poorly distributed,
The windows. CANNOT be very covered because they are blocked, so no air.
The bar of the restaurant is deserted by the staff, so by the customers.
Regularity in breakfast service. Too few choices in direct access.
As for the restaurant Steak House, we were not talking about it. The desert in desserts, friendly and competent female staff the rest does not listen and not attentive. On the kitchen side, it’s bof...
Ambiance bof bof
Source: tripadvisor.co.uk
In June 2025, christine m said about Fermain Valley Hotel
Stay for a week in this very nice and quiet hotel. The staff is very friendly and attentive to guests. Comfortable hotel, fresh produce cuisine. Various breakfasts and hearty and delicious also. A nice well-flowered and pleasant park.
Source: tripadvisor.co.uk
In June 2025, Getaway45233973754 said about Fermain Valley Hotel
We had a very comfortable room with a balcony overlooking the patio area. A quiet location well back from the traffic so one could hear the birds in the morning. The room had plenty of storage space and there was a wide surface area in the bathroom to lay out your toiletries. Excellent breakfast with a choice of menu and buffet offerings and the tea room provided a choice of delicious cakes, teas and coffees. The staff at the front desk gave us a warm welcome at check-in and throughout our stay, all of the staff were friendly. The shuttle from the ferry and to the airport was appreciated.
Unfortunately, our experience at the Buho Restaurant was totally unsatisfactory and tainted our overall impression of the hotel. Our party of eight waited well over an hour for our meal to arrive and only after one of us sought out staff to complain–my dinner arrived burnt as it seemed to have been sitting on the grill too long and another’s was cold. The next table of two arrived half an hour after we did and were finished their main course and onto dessert before ours even arrived. Their excuse was they were busy, but if they can’t serve people, don’t seat them.
Unfortunately, our experience at the Buho Restaurant was totally unsatisfactory and tainted our overall impression of the hotel. Our party of eight waited well over an hour for our meal to arrive and only after one of us sought out staff to complain–my dinner arrived burnt as it seemed to have been sitting on the grill too long and another’s was cold. The next table of two arrived half an hour after we did and were finished their main course and onto dessert before ours even arrived. Their excuse was they were busy, but if they can’t serve people, don’t seat them.
Source: tripadvisor.co.uk
In June 2025, Chris and Pam said about Fermain Valley Hotel
We had a fantastic stay at The Fermain Valley Hotel. It is in a beautiful location and has great views of the valley and the sea. Our room was spacious, comfortable and very well appointed with a great view. All the staff who served us while we were there were very friendly, helpful and efficient. We have stayed at a number of Hand Picked Hotels and the quality of staff is an over-riding theme throughout. The Fermain Valley team certainly upheld the high standards we have come to appreciate.
Source: tripadvisor.co.uk
In July 2025, Coolkoala said about Fermain Valley Hotel
We had a superb four nights here. The location is absolutely perfect, a short walk downhill to the most gorgeous picturesque bay with a superb beach café. A short drive, or an £8.50 taxi ride into St. Peter Port. Great staff, reception so friendly and helpful, all of the staff brilliant. Lots of safe parking for our two classic cars. We were in a superior room and it was really well appointed, very large and very clean. The mattresses were so comfortable, and excellent quality. Hypnos I believe. The linens and towels were superb. The bathroom was sparkling clean, as was the whole room. The view down to the bay was wonderful. Breakfast was great, with good table service and a wide choice. We ate one night in the Oasis restaurant and we enjoyed very good food, wine and service there (thank you Emily). We had a problem with the shower in the room and it was a mark of the quality of the hotel as to how they dealt with it. When they realised it wasn't a quick fix, and a part needed to be ordered, they came to find us. We were relaxing on the terrace, admiring the view and having excellent coffee and home-made biscuits. They offered us another room of the same quality. All was well and we appreciated their prompt response, these things can't be helped! We absolutely loved it here, and just can't wait to return.
Source: tripadvisor.co.uk
In July 2025, AnnieWilby said about Fermain Valley Hotel
A lovely hotel. Staff very friendly. Rooms clean. Unfortunately lack of air conditioning spoilt our sleep.
Only one of their 3 restaurants are open at any one time. Tried the Mexican but it really wasn't for us, and food was wasted. Think the main restaurant should have been open more, as food was very good on the one day we were able to eat there.
If you wanted anything cooked at breakfast time, it took a long wait. Also tea and coffee was very slow in coming to table.
Only one of their 3 restaurants are open at any one time. Tried the Mexican but it really wasn't for us, and food was wasted. Think the main restaurant should have been open more, as food was very good on the one day we were able to eat there.
If you wanted anything cooked at breakfast time, it took a long wait. Also tea and coffee was very slow in coming to table.
Source: tripadvisor.co.uk
In August 2025, StortfordBlue said about Fermain Valley Hotel
My wife and I have holidayed at the Fermain at least 6 times.
The reasons why we return?
Location, fabulous choice of restaurants, superb coastline and the friendliness and efficiency of the staff.
The Platinum Rooms are spacious, comfortable twinned with spectacular valley views.
No doubt we’ll return next year!
The reasons why we return?
Location, fabulous choice of restaurants, superb coastline and the friendliness and efficiency of the staff.
The Platinum Rooms are spacious, comfortable twinned with spectacular valley views.
No doubt we’ll return next year!
Source: tripadvisor.co.uk
In October 2025, jane w said about Fermain Valley Hotel
Had a lovely week in Guernsey and stay in the hotel. The hotel was clean and the staff very polite and friendly. However there a few things that are not mentioned when booking. We had a double deluxe room which was very nice with sea view but it stated there was a fridge but there wasn't. The hotel has three restaurants and three bars but what you are not told is that only one of each is open at any one time. I'm glad we weren't half board as one restaurant is Mexican which we don't like. One of the others is a steak restaurant but the food only comes with unlimited fries and salad. No other choice of potato veg. This is a sizzling stone restaurant as well so you have to cook the meal yourself. For which they add 12.5% discretionary service charge... We found out this was also added just to drinks ordered at the bar. One of the restaurants and bars is away from the main hotel and requires a walk through the car park which is on a hill and might not be suitable for people with mobility problems. Also not great if raining
The location of the hotel might not be suitable to some as on a steep hill and nothing much round it. We walked into at St Peter port in the day but not great in the evening and costs about £25 return taxi journey.
We were fortunate with the weather but there are no sun loungers at the hotel for you to use.
Would visit Guernsey again but not sure would stay in this hotel again due to the issue with lack of choice for dining.
The location of the hotel might not be suitable to some as on a steep hill and nothing much round it. We walked into at St Peter port in the day but not great in the evening and costs about £25 return taxi journey.
We were fortunate with the weather but there are no sun loungers at the hotel for you to use.
Would visit Guernsey again but not sure would stay in this hotel again due to the issue with lack of choice for dining.
Source: tripadvisor.co.uk
In October 2025, Pip F said about Fermain Valley Hotel
I'll be honest, reading some of the reviews here before my long weekend left me feeling quite apprehensive. Thankfully, I had the most wonderful stay. And think some people are just born moaners. The hotel is in a gorgeous location with stunning views and a lovely path down to the sea where I swam – bracing! – and warmed up at the excellent beach cafe. I had a Tree House Room and absolutely loved being in nature, the quiet and the space and style of the room – from the skylight shower to the radio pre-set to Classic FM and little private terrace. My cousins were also very happy with their rooms in the main house. And like me, though the staff at Fermain Valley were absolutely brilliant! Very helpful, fun and interesting! We were absolutely spoilt at our breakfasts – wanted for nothing and the chefs cooked our eggs to our wishes (they asked us how we wanted them done, not the other way around). We also tried out their Rock Garden Steakhouse. What a fun evening that was! We loved cooking our own food on hot stone – and even this vegetarian loved the restaurant (I cooked halloumi steaks). Finally, a shout out to the manager Carl Chapman. He went above and beyond to make sure we all had a great stay!
Source: tripadvisor.co.uk
In December 2025, L S said about Fermain Valley Hotel
Had a fabulous quiet and peaceful mid-week stay at the Fermain Valley Hotel - were upgraded free of charge to a larger room with sea views which really made our stay with a newborn baby more comfortable and manageable! Rooms were clean and well maintained by the lovely staff (really appreciate them emptying our nappy bin we'd bought with us). Had breakfast both mornings with a good selection of hot and cold foods, and one night at Buho Mexican restaurant which was very tasty!
Source: tripadvisor.co.uk