Local Reviews
In October 2016, Moominlars said about Fermain Valley Hotel
The hotel itself is lovely, the room was comfortable and a great size. The Ocean restaurant was closed whilst I was here and went to the rock garden restaurant instead. Everyone I spoke to raved about it, but it was just 'OK' in my opinion and ended up just having room service. You get more for your money and was nice to wined down in the room. Room service had a good range of food available and service was prompt. The two male staff members who brought up my orders on the different evenings were very friendly and polite.
There was an amazing selection of hot drinks in the room to choose from and complimentary sherry was was a nice touch. The hotels driver was very useful too and saved me a lot of money on taxi fare.
The biggest niggle for me was I found out the hard way I was above the cinema. Which was LOUD. So even though the bed was super super comfy the noise kept me awake. The first few nights it wasn't as bad and assumed it was someone loudly watching TV and did t want to be one of 'those' people, but the last night was frustrating as hell. I even called down to reception find out what all the noise was and when it would stop!! After a very long day with an early start the next day, it sucked being honest and it didn't stop until 11pm. I know this isn't late for a lot of people, but I am normally asleep by 10 due to work so I was left exhausted.
Would return again and recommend to others, but I'd stay in a different part of the hotel!
There was an amazing selection of hot drinks in the room to choose from and complimentary sherry was was a nice touch. The hotels driver was very useful too and saved me a lot of money on taxi fare.
The biggest niggle for me was I found out the hard way I was above the cinema. Which was LOUD. So even though the bed was super super comfy the noise kept me awake. The first few nights it wasn't as bad and assumed it was someone loudly watching TV and did t want to be one of 'those' people, but the last night was frustrating as hell. I even called down to reception find out what all the noise was and when it would stop!! After a very long day with an early start the next day, it sucked being honest and it didn't stop until 11pm. I know this isn't late for a lot of people, but I am normally asleep by 10 due to work so I was left exhausted.
Would return again and recommend to others, but I'd stay in a different part of the hotel!
Source: tripadvisor.co.uk
In October 2016, Hops33 said about Fermain Valley Hotel
We visited Guernsey for the first time on Bank Holiday weekend in August, mainly to visit family who live on the island.
Firstly the hotel itself was well presented, modern and comfortable, and the rooms were nice. The first night we stayed in a silver room at the back of the hotel which was small but perfectly functional.
The next 5 nights were in a Gold room at the front of the hotel with a lovely balcony overlooking the valley. The rooms were clean and well equipped, hand made chocolates were left on the first night which was a lovely touch.
Very quickly we learned that the hotel is on the flight path and planes were flying very low over the hotel, sometimes as early as 6am, they were very very noisy, there was no chance of a lie in!!
We were extremely lucky with the weather, the temperature was in excess of 20 degrees everyday, fantastic you may think.... until you find out the rooms have no air conditioning. Extremely low budget hotels have air conditioning, I didn't even think to check this when booking, clearly the rooms are not cheap and I expected that A/C was a given.
The food however was really lovely, we enjoyed scallops and fish of the day to name but a few dishes we enjoyed. The menu was extensive and presented very well. The service however was pretty poor. Staff were very friendly and helpful, however, one morning they forgot to take our order, even though there was only 4 tables occupied, another morning dishes were mixed up, only 3 tables occupied that time. One lunchtime we fancied a few cocktails, but the service was so poor we gave up.
I could almost cope with the hotel being over the flight path, but the rest of the issues are disappointing. It's such a shame because the hotel could be so much better. To be fair, at check out we were given opportunity to let them know, but we were so fed up we couldn't really be bothered. The receptionist did get the gist we were a little unhappy and gave us a small discount, but I would much prefer a better experience.
Firstly the hotel itself was well presented, modern and comfortable, and the rooms were nice. The first night we stayed in a silver room at the back of the hotel which was small but perfectly functional.
The next 5 nights were in a Gold room at the front of the hotel with a lovely balcony overlooking the valley. The rooms were clean and well equipped, hand made chocolates were left on the first night which was a lovely touch.
Very quickly we learned that the hotel is on the flight path and planes were flying very low over the hotel, sometimes as early as 6am, they were very very noisy, there was no chance of a lie in!!
We were extremely lucky with the weather, the temperature was in excess of 20 degrees everyday, fantastic you may think.... until you find out the rooms have no air conditioning. Extremely low budget hotels have air conditioning, I didn't even think to check this when booking, clearly the rooms are not cheap and I expected that A/C was a given.
The food however was really lovely, we enjoyed scallops and fish of the day to name but a few dishes we enjoyed. The menu was extensive and presented very well. The service however was pretty poor. Staff were very friendly and helpful, however, one morning they forgot to take our order, even though there was only 4 tables occupied, another morning dishes were mixed up, only 3 tables occupied that time. One lunchtime we fancied a few cocktails, but the service was so poor we gave up.
I could almost cope with the hotel being over the flight path, but the rest of the issues are disappointing. It's such a shame because the hotel could be so much better. To be fair, at check out we were given opportunity to let them know, but we were so fed up we couldn't really be bothered. The receptionist did get the gist we were a little unhappy and gave us a small discount, but I would much prefer a better experience.
Source: tripadvisor.co.uk
In October 2016, Jane S said about Fermain Valley Hotel
Really lovely hotel . Our room had a balcony looking down the valley to the sea an amazing view.
Helpful and friendly staff good breakfast and enjoyed the restaurant on the two evenings we ate their.
Also provide a great shuttle service so need for taxis if eating in St. Peter port in the evening.
The gardens are also beautiful and lovely indoor pool.
Helpful and friendly staff good breakfast and enjoyed the restaurant on the two evenings we ate their.
Also provide a great shuttle service so need for taxis if eating in St. Peter port in the evening.
The gardens are also beautiful and lovely indoor pool.
Source: tripadvisor.co.uk
In October 2016, peterb1_11 said about Fermain Valley Hotel
Superb hotel and Valley restaurant at the head of the valley overlooking the sea. Excellent staff and accommodation make this an ideal spot to stay. Excellent local transport links around the island close by.
Source: tripadvisor.co.uk
In October 2016, Christopher H said about Fermain Valley Hotel
Having dined at their now famous Rock Garden a few times in the past, We were delighted to accept an invitation to a wedding next Easter at this hotel and decided we may as well stay there too. Therefore on this island visit we decided to pop in for lunch and check it out. Greeted by a charming manager, we were given a guided tour - absolutely delighted with our expected type of room. Immaculate with a spectacular view from a lovely balcony over the gardens to the sea. I think here the Gold package is a must. Then we had a simple lunch in the dining room, two excellent fresh Panini's with salad etc.
So we look forward to our stay next Easter with great enthusiasm and peace of mind.
So we look forward to our stay next Easter with great enthusiasm and peace of mind.
Source: tripadvisor.co.uk
In October 2016, DerbyshireChrisE said about Fermain Valley Hotel
On the recommendation of my cousin (who doesn't take any prisoners) we booked at the Fermain Valley with some confidence. And we weren't to be disappointed. From the phone call the day before we set off confirming the collection from the airport details through the friendly welcome from Gavin, the excellent food, great service, superbly sited room with balcony overlooking the bay and sea and friendly and helpful staff. The shuttle bus worked splendidly and the two drivers, Paolo and Ulysses were very accommodating.
We had a slight issue with noise from an extractor fan which ran it seems 24 hours a day/night but that didn't detract from a great stay. The sooner we can return, the better.
We had a slight issue with noise from an extractor fan which ran it seems 24 hours a day/night but that didn't detract from a great stay. The sooner we can return, the better.
Source: tripadvisor.co.uk
In October 2016, Cliff B said about Fermain Valley Hotel
Great location for beach but if you needed some help to get up and down to the sea there was a handy transfer service available.
Good food choice with different restaurants. And make sure you check out the cinema!
Good food choice with different restaurants. And make sure you check out the cinema!
Source: tripadvisor.co.uk
In October 2016, Alan B said about Fermain Valley Hotel
We recently stayed at the Hotel with two friends from Australia; we all loved it. The hotel facilities, location and staff are all excellent. But our very special thanks go to Manager Gavin Lea who went out of his way to make sure our Melbourne friends were made extremely welcome - even to making sure we were comfortable for the Air Show, And that's my tip - the Air Show is fantastic and it's the second THU in SEP - so if you can schedule your visit then do so! Fermain Valley AND the Red Arrows ....... Perfection!
Source: tripadvisor.co.uk
In November 2016, Wellandg said about Fermain Valley Hotel
If you want luxury, picturesque setting, and quiet, this is for you. Nothing too much trouble for any staff. From the welcome until leaving, including an anniversary card and rose petals in the bed! Room 12 has the best view down the valley to the sea.
Source: tripadvisor.co.uk
In November 2016, Katie_lincs said about Fermain Valley Hotel
I travel Guernsey every 6 weeks for business purposes and have just started staying at this hotel. This is one of the best hotels by far - superb staff, great accommodation and restaurant facilities, swimming pool and stunning views of the sea. I will use the hotel for personal vacations as well in the New Year. 10 out 10!
The rooms in the main building are the best and there is often nice touches such as fresh fruit, handmade chocolates and a decanter of sherry. 5 star!
The rooms in the main building are the best and there is often nice touches such as fresh fruit, handmade chocolates and a decanter of sherry. 5 star!
Source: tripadvisor.co.uk