Local Reviews
In July 2014, boysandbex said about Fermain Valley Hotel
We stayed here for 3 nights for our 10th wedding anniversary. We stayed in a gold room with a balcony in the main hotel, which was a good size and very pleasant with a nice bathroom, although a shower but no bath. There were nice touches like a box of fudge, sherry and fruit which were topped up daily and a good selection of water, teas, coffee and biscuits. On our first night we came back to our room to find rose petals scattered on our bed and an anniversary card, which was a lovely personal touch.
The breakfast was excellent with a good choice of cold buffet and hot food cooked to order- delicious pancakes and eggs Benedict! We ate from the bar menu , the mushroom tartin was delicious and reasonably priced. The Ocean restaurant was good, but the specials were disappointing when we were there- no seafood special which we had been hoping for.
The complimentary shuttle service was useful to/ from the airport, and staff were accommodating in letting us grab an early breakfast on Saturday when we had an early start for a day trip. Whilst some of the staff were excellent others on reception seemed a but grumpy.
What really made the stay excellent though was the stunning location and views from the hotel. The restaurant and some of the rooms overlook the gardens with the sea in the background. It is a beautiful (but hilly) walk down through the lovely, well kept, tropical hotel garden, then through the woods to Fermain bay, which is just stunning surrounded by wooded cliffs, with views of Herm and Sark in the distance, and a pleasant cafe.
It was about a 20 minute scenic downhill walk to St Peter Port, the downside of course is that it is uphill all the way back, but a reasonable bus service runs just past the hotel, and was a bargain at £1 per person!
All in all a very enjoyable stay, and everything we had hoped for!
The breakfast was excellent with a good choice of cold buffet and hot food cooked to order- delicious pancakes and eggs Benedict! We ate from the bar menu , the mushroom tartin was delicious and reasonably priced. The Ocean restaurant was good, but the specials were disappointing when we were there- no seafood special which we had been hoping for.
The complimentary shuttle service was useful to/ from the airport, and staff were accommodating in letting us grab an early breakfast on Saturday when we had an early start for a day trip. Whilst some of the staff were excellent others on reception seemed a but grumpy.
What really made the stay excellent though was the stunning location and views from the hotel. The restaurant and some of the rooms overlook the gardens with the sea in the background. It is a beautiful (but hilly) walk down through the lovely, well kept, tropical hotel garden, then through the woods to Fermain bay, which is just stunning surrounded by wooded cliffs, with views of Herm and Sark in the distance, and a pleasant cafe.
It was about a 20 minute scenic downhill walk to St Peter Port, the downside of course is that it is uphill all the way back, but a reasonable bus service runs just past the hotel, and was a bargain at £1 per person!
All in all a very enjoyable stay, and everything we had hoped for!
Source: tripadvisor.co.uk
In July 2014, WendyMG2812 said about Fermain Valley Hotel
First time we have stayed at the Fermain and was greatly impressed. The reception was welcoming and the staff extremely helpful - we stayed in a gold room with a balcony and the view was breath taking - sherry very welcome as was the water and fruit - beautifully clean and situated very nicely within the hotel - breakfast very good although would like more choice as I am a diabetic but overall no complaints and have even booked next years holiday already - see you all then and a 10/10 to all staff
Source: tripadvisor.co.uk
In July 2014, Aweera said about Fermain Valley Hotel
My wife and I stayed at Fermain as part of our honeymoon in Guernsey for 2 nights and we wish we could've stayed longer! I had booked our stay as part of her birthday present (her birthday was 2 weeks before the wedding) and we were surprised to find 2 cards on arrival- a birthday card for my wife and a congratulations for our marriage: these little gestures set the tone for our stay.
We actually stayed in the Venue which is a short walk up the hill but still has amazing views of the ocean from the room. Every staff member was so courteous and went out of their way to make our stay enjoyable- our stay was definitely one of the highlights for our time in Guernsey.
We had a dinner each at the Ocean restaurant and the Rock Garden. Both meals were fantastic and hard to split the two. Ocean has more a seafood focus, whereas Rock Garden is steak and cocktails. We love seafood and were tempted to skip the Rock Garden but were glad we didn't.
We had such a great time at Fermain and can't speak any higher of it.
We actually stayed in the Venue which is a short walk up the hill but still has amazing views of the ocean from the room. Every staff member was so courteous and went out of their way to make our stay enjoyable- our stay was definitely one of the highlights for our time in Guernsey.
We had a dinner each at the Ocean restaurant and the Rock Garden. Both meals were fantastic and hard to split the two. Ocean has more a seafood focus, whereas Rock Garden is steak and cocktails. We love seafood and were tempted to skip the Rock Garden but were glad we didn't.
We had such a great time at Fermain and can't speak any higher of it.
Source: tripadvisor.co.uk
In July 2014, Ann D said about Fermain Valley Hotel
We took my mother in law to this lovely hotel and could not have asked for better service. Robert the hotel manager was very much on the ball for her every needs including organising a wheelchair which was waiting outside her room on arrival. I can't praise him and his team enough. Looking forward to the next visit.
Source: tripadvisor.co.uk
In July 2014, David W said about Fermain Valley Hotel
The hotel is well situated with views over the valley down to the sea and is quiet, apart from the occasional landing aircraft, whose flight path goes over the hotel. Our platinum room was spacious and very comfortable but a little hot at times (no a/c). Staff were extremely helpful, the whole place having a good feel to it. The only let down is the breakfast service, which, over our four day stay was consistently slapdash and unprofessional, which is strange because the service and quality of food in the Ocean dining room (in the evening) was totally different, attentive, friendly with some great dishes on offer. Apart from that, I would recommend the hotel.
Source: tripadvisor.co.uk
In July 2014, Michael S said about Fermain Valley Hotel
We stayed at Fermain Valley Hotel for 10 nights. An excellent location with a commanding view over the bay from our Platinum room. We were met with outstanding hospitality which continued throughout our stay.
We loved every aspect of the hotel from the excellent food & drink, courtesy vehicle, special touches in our room, to the personal attention given to us by every member of staff.
We would have no hesitation in recommending the hotel to anyone.Indeed it is our intention to return in 2015.
We loved every aspect of the hotel from the excellent food & drink, courtesy vehicle, special touches in our room, to the personal attention given to us by every member of staff.
We would have no hesitation in recommending the hotel to anyone.Indeed it is our intention to return in 2015.
Source: tripadvisor.co.uk
In July 2014, BG1500 said about Fermain Valley Hotel
A quick business trip to the island of Guernsey took me to this very comfortable hotel. My stay was just for one night (B&B) and did not include dinner in the restaurant, however I was impressed with the level of service and cleanliness.
My room (no. 22) was more than adequate for my needs, if not that big. The balcony overlooked the swimming pool for a great sea view.
Breakfast was a decent buffet, with eggs cooked to your liking and service was quick.
St Peter Port is located a short 5 minute drive along the coast and the airport is also very handy.
Only downside of this hotel was no gym... although if you're looking for a workout then there's the outdoor swimming pool and also no shortage of local hills for a cardio blast.
My room (no. 22) was more than adequate for my needs, if not that big. The balcony overlooked the swimming pool for a great sea view.
Breakfast was a decent buffet, with eggs cooked to your liking and service was quick.
St Peter Port is located a short 5 minute drive along the coast and the airport is also very handy.
Only downside of this hotel was no gym... although if you're looking for a workout then there's the outdoor swimming pool and also no shortage of local hills for a cardio blast.
Source: tripadvisor.co.uk
In July 2014, uptheshots said about Fermain Valley Hotel
This hotel used to be well run and had excellent standards but it is now a very average hotel. The often encountered tepid, poorly cooked 'hot' bacon and sausages, stewing in metal containers are what are now offered for breakfast with dining room staff who seemed to be bickering over who did what.
The rooms are still well appointed but I expect the maintenance standards will slip.
The rooms are still well appointed but I expect the maintenance standards will slip.
Source: tripadvisor.co.uk
In July 2014, Jane G said about Fermain Valley Hotel
This is a stunning hotel which is let down by only 2 things.
1 the flight path for the island goes directly over the hotel and the first flight is at 6.30 am. I wouldn't mind this if the hotel owned up to it and reduced their prices accordingly.
2. the hotel staff (apart from Magdalena) are completely disinterested and not at all friendly. This is in complete contrast to other hotels and restaurants we visited during our stay.
Otherwise this is a great base from where to explore the island.
1 the flight path for the island goes directly over the hotel and the first flight is at 6.30 am. I wouldn't mind this if the hotel owned up to it and reduced their prices accordingly.
2. the hotel staff (apart from Magdalena) are completely disinterested and not at all friendly. This is in complete contrast to other hotels and restaurants we visited during our stay.
Otherwise this is a great base from where to explore the island.
Source: tripadvisor.co.uk
In July 2014, Richard G said about Fermain Valley Hotel
This is a difficult review to write. Fermain Valley Hotel has everything going for it; fabulous location, very fine room, especially the Platinum Level, beautiful views from the terrace,....BUT the staff could be so much better. It's not that they don't care...they just need more training for consistency! There were no smiles or a warm welcome when we checked in. The staff appeared very frazzled even though the hotel is not very large. One morning we asked for more coffee...4 times, and never did receive it! There were a few moments when we felt like in a "Faulty Towers" episode; albeit, a luxury one! I know with a few tweaks here and there this hotel can be at the very top on the Island for sure! I wish them the best.
The Cliff Walks on this side of the island are superb and walkable from the hotel.
The Cliff Walks on this side of the island are superb and walkable from the hotel.
Source: tripadvisor.co.uk