Local Reviews
In March 2015, Morgans369 said about Fermain Valley Hotel
A lovely generally peaceful location but directly on flight path. There are a lot of planes too and early in the morning. Plus cars pull up below the window late evening and early morning.
In the Ocean restaurant the staff are v young don't seem to have a lead. They would put toast on the table walk leaving empty cereal bowls come back with hot plates and not know what to do! Would be good to have own coffee pot as they pour a cup of coffee and never top up. The white wine was warm we were told it was all the same. On the way out the fridges were not even on. Very little atmosphere.
Where as the Rock garden has a fabulous atmosphere and wonderful staff.
Great having a courtesy car to St. Peter port.
Chambermaids very thorough and cheer generally.
We had platinum room (28) but no proper shower, chairs grubby, didn't warrant platinum friends had a gold (25) much better.
In the Ocean restaurant the staff are v young don't seem to have a lead. They would put toast on the table walk leaving empty cereal bowls come back with hot plates and not know what to do! Would be good to have own coffee pot as they pour a cup of coffee and never top up. The white wine was warm we were told it was all the same. On the way out the fridges were not even on. Very little atmosphere.
Where as the Rock garden has a fabulous atmosphere and wonderful staff.
Great having a courtesy car to St. Peter port.
Chambermaids very thorough and cheer generally.
We had platinum room (28) but no proper shower, chairs grubby, didn't warrant platinum friends had a gold (25) much better.
Source: tripadvisor.co.uk
In March 2015, Ahmad A said about Fermain Valley Hotel
My wife and I stayed here for a long weekend break in February/March 2015. This hotel is truly exceptional. The rooms are excellent, with lots of thoughtful extra touches. The view down the valley to the sea was awe inspiring.
A truly comfortable hotel with two excellent restaurants and a superb indoor swimming pool. The complementary lifts down into town are also an added and appreciated bonus.
The staff are friendly, attentive and anticipate your needs, but they are not overbearing: this is a comfortable hotel where you are made to feel at home, but pampered.
The walk down to the beach through the forest is to be recommended - the walk back up, though is something of an exertion, but good exercise!
I have nothing but praise for this hotel - there are lessons to be learnt here for some of the bigger chains whose services I often use.
I highly recommend this hotel.
A truly comfortable hotel with two excellent restaurants and a superb indoor swimming pool. The complementary lifts down into town are also an added and appreciated bonus.
The staff are friendly, attentive and anticipate your needs, but they are not overbearing: this is a comfortable hotel where you are made to feel at home, but pampered.
The walk down to the beach through the forest is to be recommended - the walk back up, though is something of an exertion, but good exercise!
I have nothing but praise for this hotel - there are lessons to be learnt here for some of the bigger chains whose services I often use.
I highly recommend this hotel.
Source: tripadvisor.co.uk
In March 2015, Avocettoo said about Fermain Valley Hotel
Overall the staff were very helpful. This was only let down by the waitress at breakfast who for each day was sullen and failed to get the order correct for the cooked breakfast each day. The other irritation was the TV set that once turned off was difficult to get back on channel again ... Necessitating calling reception for help.
So putting that aside, and the fact the lounges were out of operation for redecoration everything was enjoyable. Platinum level room was well appointed, with excellent view .. Ours didn't have a balcony.. I see some do. Snacks ... Salmon sandwich or similar were good in bar. Only used the Ocean restairant for breakfast. Used the Rock Garden restaurant once .. See separate review.
So putting that aside, and the fact the lounges were out of operation for redecoration everything was enjoyable. Platinum level room was well appointed, with excellent view .. Ours didn't have a balcony.. I see some do. Snacks ... Salmon sandwich or similar were good in bar. Only used the Ocean restairant for breakfast. Used the Rock Garden restaurant once .. See separate review.
Source: tripadvisor.co.uk
In March 2015, Wendy W said about Fermain Valley Hotel
Could not fault this hotel to be honest even down to the tea mugs in the room instead of tiny cups ! Staff were all very helpful, spotlessly clean, good facilities, bed really comfortable so all in all excellent ! There are some hotels that could learn a lesson or two from this one !!
Source: tripadvisor.co.uk
In March 2015, LondonLillywhite said about Fermain Valley Hotel
Stayed here recently on a 4 night break, in a Silver room. The room was excellent, dual aspect, very clean & comfortable with a large bathroom. Particularly like the little touches of decanter of sherry, fruit & fudge on arrival.
The whole hotel was clean & smart with friendly staff.
We sampled both the Ocean and Rock restaurants. The Ocean food was very good with a reasonable selection & breakfast was again very good especially the Eggs Benedict Royale!
The steaks in the Rock Garden were absolutely delicious and particular mention of Simon who went out of his way to look after us.
Only small downside is the car park access which can be very tight if there is someone parked by the entrance....needs addressing somehow.
The bay at the bottom of the hill is well worth the walk.
The whole hotel was clean & smart with friendly staff.
We sampled both the Ocean and Rock restaurants. The Ocean food was very good with a reasonable selection & breakfast was again very good especially the Eggs Benedict Royale!
The steaks in the Rock Garden were absolutely delicious and particular mention of Simon who went out of his way to look after us.
Only small downside is the car park access which can be very tight if there is someone parked by the entrance....needs addressing somehow.
The bay at the bottom of the hill is well worth the walk.
Source: tripadvisor.co.uk
In March 2015, LukeB001 said about Fermain Valley Hotel
Stayed here for a short break in Spring 2014 (a bit late in writing the review!).
The hotel is in the most wonderful location, and in my opinion, one of the best locations in Guernsey. A short 5 minute walk down to Fermain beach from the main hotel, and most rooms in the main hotel have sea views.
Service was excellent, great food, and rooms were very homely.
All in all, a great stay, and probably one of the top hotels on the island, not to be missed!
The hotel is in the most wonderful location, and in my opinion, one of the best locations in Guernsey. A short 5 minute walk down to Fermain beach from the main hotel, and most rooms in the main hotel have sea views.
Service was excellent, great food, and rooms were very homely.
All in all, a great stay, and probably one of the top hotels on the island, not to be missed!
Source: tripadvisor.co.uk
In March 2015, Nigel G said about Fermain Valley Hotel
We stayed here in February for a couple of nights. The service was first class - receptionist showed us to our room to assure that we were happy.
Very attentive staff who were looking around to ensure that they picked up guests' requests quickly.
We have booked to go back at the end of this month as a package including airfares from Gatwick and car hire from the airport.
Very attentive staff who were looking around to ensure that they picked up guests' requests quickly.
We have booked to go back at the end of this month as a package including airfares from Gatwick and car hire from the airport.
Source: tripadvisor.co.uk
In March 2015, Bachir B said about Fermain Valley Hotel
I stayed in the hotel for 6 nights in the summer of 2014 with my wife and daughter of 11. The hotel is set in a superb location, surrounded by nature. It is rather isolated from the neighbourhood due to the very steep terrain with pretty much no neighbours along the way down to the beach. I highly recommend a walk down to the small beach at the end of the cul-de-sac where you can have a nice cup of coffee whilst admiring the amazing scenery. The hotel is also a very short (and nice) drive to St Peter Port. We met some people who actually walked the short distance.
Back to the hotel: the room was very clean and homely, the bed very comfortable, the bathroom very functional. The best thing I found was having breakfast on the terraces outside the restaurant: let yourself be enchanted by the songs of the birds in the trees and the view of the blue sea.
A few negatives however: if you're driving there, the car park is very small and fills up very quickly. There is an overfill car park further up the hill but the steepness of the walk makes it not a favourite choice. The other things I didn't like are the swimming pool which is too claustrophobic - not a big hit with my 11year old - but more importantly if you have been given a room above the Rock Garden bar, then be prepared to live with the noise/music until the bar closes at 2am. We tried to change room on two occasions but the hotel was full. Despite all that we had a great time and great memories from that stay. I would highly recommend it.
Back to the hotel: the room was very clean and homely, the bed very comfortable, the bathroom very functional. The best thing I found was having breakfast on the terraces outside the restaurant: let yourself be enchanted by the songs of the birds in the trees and the view of the blue sea.
A few negatives however: if you're driving there, the car park is very small and fills up very quickly. There is an overfill car park further up the hill but the steepness of the walk makes it not a favourite choice. The other things I didn't like are the swimming pool which is too claustrophobic - not a big hit with my 11year old - but more importantly if you have been given a room above the Rock Garden bar, then be prepared to live with the noise/music until the bar closes at 2am. We tried to change room on two occasions but the hotel was full. Despite all that we had a great time and great memories from that stay. I would highly recommend it.
Source: tripadvisor.co.uk
In March 2015, Alastair C said about Fermain Valley Hotel
We booked a Platinum room for my wife's birthday get-away, and had an absolutely wondeful time. The room was lovely, with little touches like the complimentary decanter of sherry adding something special. Gavin and the other hotel staff all were keen that we enjoyed our stay as much as possible, and for example took time to remember our names and always used them when addressing us - again, reinforces the personal touch this hotel promotes. This personal touch even extended to a bottle of wine and a birthday card left in the room for my wife from the staff when we returned from a day's exploring! We ate in the Ocean restaurant for evening meals (Rock steakhouse was booked for a private event on the night we arrived, and not open the following two...) and each and every meal there was wonderful - both in terms of generous portion size and quality. Gavin was also very helpful prior to our stay, offering to help out with a query with using bank cards locally (conflicting and as it turned out incorrect information from Lloyds bank suggesting we would be charged a forex commission charge for using our cards!) All in all, we had a perfect few days' getaway, couldn't fault the hotel or staff, and will definitely be back! Thank you all very much indeed.
Source: tripadvisor.co.uk
In March 2015, Teatimetreats said about Fermain Valley Hotel
We travelled from Jersey where were spending 3 weeks to experience a taste of Guernsey . The hotel provided pick up from the airport with Lucas as driver. He could not have been more welcoming. The front desk staff were the sam, we immediately went down for lunch, which we were able to eat al fresco on the patios looking down the lush valley.
After lunch we walked down to the beach, totally natural.
Our room was large and well appointed looking down the valley. It had been refurbished to a luxury quality.
We chose the steak house for dinner, superb is the best word to describe the choice as well as the cooking and presentation.
As a Tea book author I was sorry to miss the opening of the new Tea Room, the next day but I had a peek and it will certainly be an excuse for me to come back.
After lunch we walked down to the beach, totally natural.
Our room was large and well appointed looking down the valley. It had been refurbished to a luxury quality.
We chose the steak house for dinner, superb is the best word to describe the choice as well as the cooking and presentation.
As a Tea book author I was sorry to miss the opening of the new Tea Room, the next day but I had a peek and it will certainly be an excuse for me to come back.
Source: tripadvisor.co.uk