Local Reviews
In July 2015, Lits1989 said about Fermain Valley Hotel
We were guests at a wedding here, and the organisation for the wedding was excellent. Very well organised, and the room layout for the reception was exceptionally well done. The shuttle bus service was an additional and much appreciated bonus.
Our room was well equipped and clean, but not air conditioned, which was not ideal given the very hot weather. We were supplied with a fan, but the temperature of the room remained rather uncomfortable in the late daytime.
The manager on the day of our arrival (July 3rd) was incredibly helpful. We had failed to understand that the Venue rooms had no lift access, and were therefore unsuitable for an elderly guest. This was sorted very efficiently for us, and another room found.
Overall, highly recommended
Our room was well equipped and clean, but not air conditioned, which was not ideal given the very hot weather. We were supplied with a fan, but the temperature of the room remained rather uncomfortable in the late daytime.
The manager on the day of our arrival (July 3rd) was incredibly helpful. We had failed to understand that the Venue rooms had no lift access, and were therefore unsuitable for an elderly guest. This was sorted very efficiently for us, and another room found.
Overall, highly recommended
Source: tripadvisor.co.uk
In July 2015, Boxstertan said about Fermain Valley Hotel
I stayed at this hotel last weekend on the recommendation of a business contact on the island. The thing that strikes you most on arrival is the stunning view down the valley to the sea.
This hotel is really made up of two separate areas – the main hotel and the Venue. The main hotel has rooms with balconies overlooking the bay which I would describe as elegant and relaxing. The rooms in the Venue are on the top road with no balconies which I would describe as modern and loud.
I stayed in room 50 in the Venue which was very spacious with a separate sitting area. The hotel is of a high standard providing an excellent selection of teas/coffee/biscuits/fruit/slippers/robes and a decanter of sherry. The only downside to this room was the very noisy function that took place on Saturday night. Great if you were a guest at the function but not so good if you are a guest at the hotel looking for quiet restful break. The hotel is clearly aware of the possible disturbance and tried to limit the noise by closing the doors to the function room but whilst lying in bed at 11.15pm you could still clearly hear and feel the music thudding through the room.
Notwithstanding the above I would definitely recommend this hotel as the food in the Rock Garden and Ocean were excellent and the staff were very helpful and accommodating. Many thanks to Jeanne & Veria on reception for their help.
The gardens are exceptional and it’s lovely to sit reading and soaking up the amazing view to the bay. Location is everything.
The lesson learnt from this stay is to call the hotel direct when trying to select a room. For my next visit it will be in the main hotel with a balcony to make the most of the surroundings.
This hotel is really made up of two separate areas – the main hotel and the Venue. The main hotel has rooms with balconies overlooking the bay which I would describe as elegant and relaxing. The rooms in the Venue are on the top road with no balconies which I would describe as modern and loud.
I stayed in room 50 in the Venue which was very spacious with a separate sitting area. The hotel is of a high standard providing an excellent selection of teas/coffee/biscuits/fruit/slippers/robes and a decanter of sherry. The only downside to this room was the very noisy function that took place on Saturday night. Great if you were a guest at the function but not so good if you are a guest at the hotel looking for quiet restful break. The hotel is clearly aware of the possible disturbance and tried to limit the noise by closing the doors to the function room but whilst lying in bed at 11.15pm you could still clearly hear and feel the music thudding through the room.
Notwithstanding the above I would definitely recommend this hotel as the food in the Rock Garden and Ocean were excellent and the staff were very helpful and accommodating. Many thanks to Jeanne & Veria on reception for their help.
The gardens are exceptional and it’s lovely to sit reading and soaking up the amazing view to the bay. Location is everything.
The lesson learnt from this stay is to call the hotel direct when trying to select a room. For my next visit it will be in the main hotel with a balcony to make the most of the surroundings.
Source: tripadvisor.co.uk
In July 2015, Michael S said about Fermain Valley Hotel
My wife and I visited The Fermain Vally Hotel for a week from 6th July. This is our second visit to the hotel, having stayed at the same time last year. The hotel is ideally situated for St Peter Port. A good bus service on the main road out side the complex. The hotel is divided into two buildings. The Venue is at the top and has its own cinema, which can be used at any time by the residents, as well as having rooms. The Main hotel is further down a well appointed garden. There is quite a steep pathway between each of the buildings.
Further down a steep hill from the main hotel is Fermain Bay with a very nice place to relax and have something to eat or just have a coffee or ice-cream. Once at the bottom you can walk over the hill to St Peter Port or over the hill the other way to Jerboug Point. These are two lovely places to walk with knowledge that there are places for refreshment at the end of each journey. Each walk takes about an hour.
The service at the hotel is excellent and all the staff are very friendly and helpful. Nothing is too much. We met some of the staff who were there last year and it was good to see them again. We had a lovely room overlooking the sea through the valley to Fermain Bay. The food once again was very good. At weekends it is advisable to book dinner if on a bed and breakfast basis. Breakfast can be had on the terrace overlooking the bay as long as the weather is permitting. There is a swimming pool for use overlooking the bay.
The hotel has a courtesy bus which can be used to get about, and can be booked at reception.
I can honestly recommend this hotel if you want to be looked after properly by people who care that you are enjoying yourself. My wife and I will certainly go back again to this hotel. Once again thanks to all the staff for making our holiday special again.
Further down a steep hill from the main hotel is Fermain Bay with a very nice place to relax and have something to eat or just have a coffee or ice-cream. Once at the bottom you can walk over the hill to St Peter Port or over the hill the other way to Jerboug Point. These are two lovely places to walk with knowledge that there are places for refreshment at the end of each journey. Each walk takes about an hour.
The service at the hotel is excellent and all the staff are very friendly and helpful. Nothing is too much. We met some of the staff who were there last year and it was good to see them again. We had a lovely room overlooking the sea through the valley to Fermain Bay. The food once again was very good. At weekends it is advisable to book dinner if on a bed and breakfast basis. Breakfast can be had on the terrace overlooking the bay as long as the weather is permitting. There is a swimming pool for use overlooking the bay.
The hotel has a courtesy bus which can be used to get about, and can be booked at reception.
I can honestly recommend this hotel if you want to be looked after properly by people who care that you are enjoying yourself. My wife and I will certainly go back again to this hotel. Once again thanks to all the staff for making our holiday special again.
Source: tripadvisor.co.uk
In July 2015, malcolm c said about Fermain Valley Hotel
Went there as two couples to celebrate our friend's 60th birthday. From the moment we were picked up at the airport by the courtesy bus and returned there some 3 days later the welcome and service was second to none. All the staff were were so friendly and attentive and especially the duty manager who was a fellow Welshman! The bedrooms were very comfortable and well equipped with the complimentary sherry a really nice touch. We ate in the restaurant on the first night and the Rock Garden on the second night both of which were wonderful with top class service and food. The hotel is some 30 minutes walk along the coastal path from the center of St. Peter's Port and the views along there are a tonic in themselves. All in all a wonderful experience and hope maybe to return some day.
Source: tripadvisor.co.uk
In July 2015, CambridgeSound L said about Fermain Valley Hotel
A very high quality hotel with amazing views. Staff are extremely helpful with very high levels of service &!attention to detail. We ate in The Ocean restaurant which serves high quality food and the hotel Steak House with some of the best steaks that your ever likely to eat. Now for the negative comments - We stayed for a week to celebrate our Silver Wedding Anniversary and were extremely disappointed to have been given a room above a noisy events space. Our first night was spoilt by a party of singing and smoking girls attending an event in the building. We complained the following morning and asked to be moved to another room, only to be told that nothing else was available, after asking if any other parties were booked in to their venue I was told that a further party of around 100 guests were in for another event that night. This is unacceptable service from a hotel that has disregard for customer comfort. Whilst the rest of our stay was fantastic, our wedding anniversary was spoilt by two nights of loud noise upon arrival and no advance warnings of noise from the hotel. Would we stay again? If we were located in the hotel main building, away from their annex called"The Venue" then yes we would. On the whole a superb hotel and fantastic staff, if only we could start again with a decent room!
Source: tripadvisor.co.uk
In July 2015, Paul J said about Fermain Valley Hotel
An excellent hotel with wonderful views over Fermain Valley. My wife and i have just had our third stay at this hotel, and had a superb time, The rooms are very comfortable and well appointed. All the staff are friendly and very helpful. There are two restaurants available, The Ocean or The Rock Garden. The Ocean offers a varied menu, excellent service and a warm friendly atmosphere. The Rock Garden is a must for lovers of fine steak, cocktails and a livelier atmosphere. Best recommendation of all though is that we have already booked return visits.
Source: tripadvisor.co.uk
In July 2015, Louise W said about Fermain Valley Hotel
From the moment we arrived we were struck by the beauty and relaxing feel of the hotel. The staff from many nations are exceptionally friendly & courteous. Our room had a balcony with a view of the valley, well worth having. The breakfast were first class with everything you desired. The Ocean restaurant had a lovely atmosphere & great food. The Rock Garden steakhouse had a great vibe with the possibly the best meals & drinks we've had in ages. The whole week at Fermain was a real treat and would really recommend !!
Source: tripadvisor.co.uk
In July 2015, DAVID N said about Fermain Valley Hotel
I would have given this hotel 5 stars apart from one issue..... we were in room 51 which is in The Venue,up a steap path away from the main hotell
I was disappointed that we were not told of this when booking. I have recentley had a heart op so the excercise did me good,I am told, but for others it could be a challange.
Room 51 is lovely, more like a mini suite really with wonderful views across the valley and out to sea .it is on two levels so care must be taken at night but this is easily coped with.
Complimentary sherry is provided a lovely touch that i have never experienced before.
The staff are great and the food in both restaurants is superb but book early for dinner as they can get fully booked.
There is a courtesy hotel bus that will take you to the airport or into town although the regular bus passes the door, so easy we left the car in the car park and used the bus
Hopefully we will be back to Guernsey at some time and would definitely stay at the Fermain Bay Thanks to all the staff
I was disappointed that we were not told of this when booking. I have recentley had a heart op so the excercise did me good,I am told, but for others it could be a challange.
Room 51 is lovely, more like a mini suite really with wonderful views across the valley and out to sea .it is on two levels so care must be taken at night but this is easily coped with.
Complimentary sherry is provided a lovely touch that i have never experienced before.
The staff are great and the food in both restaurants is superb but book early for dinner as they can get fully booked.
There is a courtesy hotel bus that will take you to the airport or into town although the regular bus passes the door, so easy we left the car in the car park and used the bus
Hopefully we will be back to Guernsey at some time and would definitely stay at the Fermain Bay Thanks to all the staff
Source: tripadvisor.co.uk
In July 2015, FCH119 said about Fermain Valley Hotel
Lovely hotel. Had room 11 which was excellent and easily accommodated a double and single. Slight issue that fridge did not work, reported but not repaired during our 3 night stay. Lovely pool with doors which can be opened directly outside, great for kids. Lovely private cinema which can be booked at no extra charge with good selection of films. Full English breakfast good but surprised that no sausages available Friday morning - very poor stock management! Staff not even aware of problem until we pointed it out!
Source: tripadvisor.co.uk
In July 2015, Linda P said about Fermain Valley Hotel
We had a truly amazing time here, where do I start! The reception team were very informative and helpful. We were collected from the airport by one of the hotels drivers and were informed that subject to availability that the drivers will happily take you in and out of St Peter Port during your stay, very nice touch. The food was outstanding, as were all of the front of house staff, especially the Restaurant manager of the Ocean Restaurant, Karol, who always went out of his way to please. We also ate in the Rock Garden, steak house, again superb food! The grounds are exceptionally well kept and make the setting which overlooks Fermain Bay even more of a delight.
Like one of the other reviewers, I would agree that we too were in the separate building, known as The Venue. From the main hotel this was a steep climb and after an evening meal was not ideal. I would recommend anyone, especially for the more mature guest to specifically request a room in the main hotel building. All of this said, the hotel worked hard to ensure that this did not have a negative impact on our stay, providing room service, driver collection form the Venue when we were venturing out, luggage assistance etc.
Do not let this last comment put you off in any way, it is in my opinion still an outstanding place to stay!
Like one of the other reviewers, I would agree that we too were in the separate building, known as The Venue. From the main hotel this was a steep climb and after an evening meal was not ideal. I would recommend anyone, especially for the more mature guest to specifically request a room in the main hotel building. All of this said, the hotel worked hard to ensure that this did not have a negative impact on our stay, providing room service, driver collection form the Venue when we were venturing out, luggage assistance etc.
Do not let this last comment put you off in any way, it is in my opinion still an outstanding place to stay!
Source: tripadvisor.co.uk