Local Reviews
In February 2014, Di R said about Fermain Valley Hotel
Having stayed one night on business (excellent room, excellent service, excellent food), I found myself returning the following evening as my flight home was cancelled due to storm force winds. The hotel was very busy as it was Valentines eve. However the staff pulled out all the stops, sorted me a room, provided me with an excellent meal, made me feel very comfortable as a solo guest in a room full of romantic couples! The service was absolutely outstanding - I can't praise them enough. This was my first time to Guernsey but I will now return for leisure and most certainly will stay at the Fermain Valley. Outstanding.
Source: tripadvisor.co.uk
In February 2014, Tony W said about Fermain Valley Hotel
What a change to find a superb hotel with old world charm and staff that are a pleasure to meet, I found the hotels atmosphere and friendly staff a reminder of how it used to be when nothing was too much trouble and customer service was the key to return business. I will be staying here again and am looking forward to it already.
Source: tripadvisor.co.uk
In February 2014, sdwin100 said about Fermain Valley Hotel
We stayed at the hotel during the Valentine's weekend and it was wonderful!
Even thoulike e got the saver deal, the service of the staff was wonderful! They have a shuttle service that collected us from the airport at no cost, and we were taken into town and other parts of the island! On one of the days we decided to hire bikes and one of the staff there even drove us to the hire shop in the port in their own car!
The rooms are a nice size and really have a luxury feel with the decor and extra bits like bathrobes and slippers. The only negative was that our bathroom was a bit on the chilly side, although we were there during a nasty storm and cold weather..
The location is wonderful with a beach within meters that's fairly private and five minutes from the main port. So you get the best of both worlds!
Finally, the cinema was a nice touch, we had it all to ourselves and was a great experience for a night in!
Thanks a lot - we will defo be back!
Even thoulike e got the saver deal, the service of the staff was wonderful! They have a shuttle service that collected us from the airport at no cost, and we were taken into town and other parts of the island! On one of the days we decided to hire bikes and one of the staff there even drove us to the hire shop in the port in their own car!
The rooms are a nice size and really have a luxury feel with the decor and extra bits like bathrobes and slippers. The only negative was that our bathroom was a bit on the chilly side, although we were there during a nasty storm and cold weather..
The location is wonderful with a beach within meters that's fairly private and five minutes from the main port. So you get the best of both worlds!
Finally, the cinema was a nice touch, we had it all to ourselves and was a great experience for a night in!
Thanks a lot - we will defo be back!
Source: tripadvisor.co.uk
In February 2014, diane m said about Fermain Valley Hotel
Valentines weekend and our 20th Wedding Anniversary, returning to Guernsey where we spent our Honeymoon! What a superb hotel - Room 28 a Platinum room was lovely despite the appalling weather, we still opened our windows for the superb view down the valley and out to sea. Bottled water; sherry; tea/coffee and biscuits; Elemis beauty products from shampoo to a body buff; slippers; towelling robe; fresh fruit and Guernsey Fudge - all COMPLIMENTARY and very much appreciated. The hair dryer was powerful like one you have at home not like the usual hotel one where you can blow harder than the hair dryer blows. From our initial telephone enquiry to leaving the hotel, no one could fault the service of this wonderful team under the management of the very charming Robert Steen. Food was lovely in both the Valley Restaurant and Rock Garden Restaurants. The complimentary courtesy bus was without doubt a welcome addition to our trip and Robert the Manager dropping us back at the airport in his personal car as the courtesy bus was on an alternative mission! The lounges were quiet and at times, although we knew the hotel was full, we actually felt we were the only guests on site. This is most definitely the quietest hotel with the best service ever experienced. Thanks for the Anniversary card waiting on our table at breakfast and to Gavin (Reception); Laura (Restaurant); Lucas (Courtesy Bus Driver) and in particular to Robert - THANK YOU
Source: tripadvisor.co.uk
In February 2014, Honeybee240 said about Fermain Valley Hotel
What a lovely place to stay! Spur of the moment idea and didn't want to run the risk of trying to fly off island if the weather was bad (yep - local Guernsey guest!) - so decided to give the Fermain a go. Weather turned out to be quite pleasant, so having a room with a balcony and a view over Fermain Bay, was a joy. Staff were extremely helpful and nothing was too much trouble. As I asked to stay an extra night, I was 'moved' - and my bag carried up through the gardens to a room located at 'The Venue' which is located just off of the main road, with the hotel itself placed just below, a minute or two's walk through a garden area (thank you Robert! Your attention was appreciated - the offer of being driven up there was also appreciated but that would have been just plain lazy!). I'm not sure that there are balcony options at The Venue (apologies if I am wrong), however this room had a 'living area' (settee, coffee table, chairs), with large windows again with views facing the gardens and Fermain Bay in the back drop. The fruit plate/fudge/bottles of water/decanter of sherry is a lovely touch, and the bathroom products/robes were also well received. If you are a local guest - ring the hotel directly for a quote...and even if you aren't, its also worth speaking to someone helpful to see what sort of deal they can arrange. Would I go back - absolutely!
Source: tripadvisor.co.uk
In February 2014, Mirkatuk83 said about Fermain Valley Hotel
We stayed at the hotel for the weekend and it was my wife's first time in Guernsey. Rooms are spacious and very comfortable. Staff very attentive and nothing was too much trouble. Front of house, both Robert and Vera deserve special mention for their demeanour and excellent customer service. Lovely views, quiet in the evenings and an excellent nights sleep. Shame about the weather, but not much they can do about that! I can't recommend the Fermain enough.
Source: tripadvisor.co.uk
In March 2014, John R said about Fermain Valley Hotel
I have just finished a prolonged stay in this hotel for work reasons and I found it wonderfully comfortable with great staff and management, the full "Guersey" breakfast was to die for as my waistline can testify ........ Robert a big thank you to you and your staff.
Source: tripadvisor.co.uk
In March 2014, emmajanie said about Fermain Valley Hotel
My stay here was simply glorious. The hotel is situated above a beautiful view of the Fermain bay. The staff couldn't have been more helpful and there is even a driver who does free airport runs. On most days he even drove me to and from the hospital where I was working and collected me from tow in the evenings. It was really 'above and beyond'.
My room was large, airy and comfortable. Immaculately clean, and with lovely touches such as complimentary bottled water, hand made fudge, robes and slippers.
The breakfast was fresh, plentiful, and superbly cooked if you chose to have the full English.
All in all, it was perfect. I'm almost sorry to be going home. I will not hesitate to use this hotel again for my next business trip to Guernsey! The only drawback is that when I come over on holiday I won't be able to stay here with my doggies :(
My room was large, airy and comfortable. Immaculately clean, and with lovely touches such as complimentary bottled water, hand made fudge, robes and slippers.
The breakfast was fresh, plentiful, and superbly cooked if you chose to have the full English.
All in all, it was perfect. I'm almost sorry to be going home. I will not hesitate to use this hotel again for my next business trip to Guernsey! The only drawback is that when I come over on holiday I won't be able to stay here with my doggies :(
Source: tripadvisor.co.uk
In March 2014, James B said about Fermain Valley Hotel
Spent 3 nights at the FVH as a long weekend birthday treat for my wife. The room, although only their standard (silver) was excellent (room 10) and the Valley restaurant provided good value quality food.
I would also recommend Auberge restaurant for excellent food.
I would definitely recommend this hotel.
I would also recommend Auberge restaurant for excellent food.
I would definitely recommend this hotel.
Source: tripadvisor.co.uk
In March 2014, StevePJsy said about Fermain Valley Hotel
I've stayed several time at the FVH over the last few years & always look forward to going back.
They are in the process of refurbishing the resturant,bar & reception area which didn't really impact on the guest too much. When i got to the room which was a gold standard with a balcony i found a bottle of red wine with a little note to enjoy this with the compliments of the manager for the inconvenience. Great touch & very enjoyable.
The staff as always were very helpful & freindly
They are in the process of refurbishing the resturant,bar & reception area which didn't really impact on the guest too much. When i got to the room which was a gold standard with a balcony i found a bottle of red wine with a little note to enjoy this with the compliments of the manager for the inconvenience. Great touch & very enjoyable.
The staff as always were very helpful & freindly
Source: tripadvisor.co.uk