Local Reviews
In August 2013, Russ H said about Fermain Valley Hotel
We have just returned from a fantastic week at this hotel. We stayed in the Venue part of the hotel, which was explained to us at the time of booking as being slightly away from the main hotel, but to be honest was no more than a minute walk. Yes there was a wedding on the Saturday, which certainly didn't go onto the late hours in the morning, and what decent hotel isn't holding a wedding on a Saturday in the summer . The staff made a point of letting us know that an event was on, and it certainly wasn't a loud boisterous event as reported by others. Our room was excellent, clean and well equipped and serviced very well every day. The breakfast was excellent and served quickly with a good range. The hotel was immaculate and the general manager was superb at all times, reflecting that there was a genuine wish to please at all times. Swimming pool was clean and the sauna worked superbly. The location was great, five minutes from Peters Port by shuttle bus that was always available, yet offering tranquility away from the bustle. Total recommend this hotel.
Source: tripadvisor.co.uk
In August 2013, tracy v said about Fermain Valley Hotel
We have just returned from a week at this hotel, my partner has already posted a comment saying what a fantastic time we had and how good the service was and how clean our room was etc, but having read some of the posts from other travellers I felt the need to have a say myself. There was a very long winded moan about room 51 in the venue, this was our room, it was lovely! It was indeed split level very comfortable and not a bit dangerous and the view from the very large windows overlooking the valley was amazing, The fridge worked and so did the extractor fan.
There are planes flying over but it most definately isnt Heathrow,
As for complaining about the venue being up a hill, what can I say, the whole hotel is set on the side of a valley and all of Guernsey is hilly!!!
The courtsey bus was available whenever we asked for a ride into town, but we found the local bus service was excellent (number 11) running every 15 minutes during the day from the main road just outside the venue to St Peter Port, only a 5 minute ride away.
It would seem some people just like to complain and would do well to rememeber they are on holiday and relax a little
The staff (especially the General manager, Robert) couldnt have been more welcoming and helpful. We had a great week and will definately be making a return visit to this hotel
There are planes flying over but it most definately isnt Heathrow,
As for complaining about the venue being up a hill, what can I say, the whole hotel is set on the side of a valley and all of Guernsey is hilly!!!
The courtsey bus was available whenever we asked for a ride into town, but we found the local bus service was excellent (number 11) running every 15 minutes during the day from the main road just outside the venue to St Peter Port, only a 5 minute ride away.
It would seem some people just like to complain and would do well to rememeber they are on holiday and relax a little
The staff (especially the General manager, Robert) couldnt have been more welcoming and helpful. We had a great week and will definately be making a return visit to this hotel
Source: tripadvisor.co.uk
In August 2013, jaglongstaff said about Fermain Valley Hotel
Very clean. Friendly. Great food. Fantastic bars, great atmosphere. Great Island. What more do you want? Excellent staff. Nice view. Would definitely return. Lots of nice beaches. Make sure you visit Herm Island.
Source: tripadvisor.co.uk
In August 2013, holidaying182 said about Fermain Valley Hotel
Beautiful hotel, rooms very comfortable and clean and light, service and surrounding gardens and area. Peaceful and luvly views over bush and little bay looking out to sea, and garden and walkway down to the beach through the bush or down to town all delightful.
Source: tripadvisor.co.uk
In August 2013, Jennifer H said about Fermain Valley Hotel
We recently stayed for one week in the Gold Room. Overall we had a very relaxing time. The room was cleaned to a high standard daily. All staff were friendly. The food was delicious. Twice we received a meal not as requested but the chef did change it. The General Manager 'Robert' was extremely friendly and made an effort to go that extra mile. We found the location wonderful. Fermain Bay was quiet and we often had hours on the beach without anyone else appearing. Beautiful gardens and pathway through the woods. However you do need to be relatively fit to walk back up the steep hill. If not we did witness taxi's collecting people. We managed to get around the island via bus service and it only cost £4.50 pp for all day pass. The only fault we encountered which you could get anywhere was a very heavy heeled woman thumping above. This often woke us up when she returned to the room. Difficult to teach people manners! Despite this I would recommend this hotel. We have never returned to a hotel but both agree we would come back and perhaps stay in the premium room. We love Guernsey.
Source: tripadvisor.co.uk
In August 2013, cumbria10 said about Fermain Valley Hotel
We have had a terrific week and we really didn't want to come home which is very unusual for us. It has taken us a couple of days to settle in again. The Fermain Valley was a special treat and we paid more than we usually do for a holiday. Glad we did - it was excellent. The staff were great, the location brilliant, great service and food, rooms were cleaned very well. We walked into town a couple of times, along the coastal path but also got the no.11 bus at the bus stop 3 minutes away from Hotel.(Going through the hotel and then the gardens of the VENUE, takes the sting out of walking up the hill and is a very pleasant stroll through the gardens. We only discovered this late in the week.) I would suggest not going on the island bus tour - make your own way - it's very easy - buy a day ticket which can be purchased on the bus. Visit HERM and SARK.
Source: tripadvisor.co.uk
In August 2013, blottie said about Fermain Valley Hotel
Wonderful time spent here on a short trip en route to Sark. Not far from everything that the Retail Shopper would enjoy. The views from the Hotel are stunning and as soon as you get to the Hotel the strain of the journey just melts away. Highly recommended!
Source: tripadvisor.co.uk
In August 2013, LK11 said about Fermain Valley Hotel
We attended a family wedding reception held at The Venue attached to The Fermain Valley Hotel. The room was excellent with a balcony with sofas to relax on, the food was perfect and service excellent. The gardens and surrounding were beautiful.
We stayed overnight and found the room quite small but had a huge comfortable bed. We were overlooking the main road and Fermain Tavern so tended to be quite noisy. It was clean and spotless. There was a television, fruit, water, sherry and tea and coffee making facilities. The bathroom had underfloor heating with Elemis toiletries.
The decoration was dated definately needs refurbishing and there were some electrics hanging from the ceiling.
There was a good choice for breakfast with pastries, ham, cheese, cereals and choice of juice. Toast was brought to your table with tea and coffee followed then by a cooked breakfast of your choice from the hot breakfast menu. The service was good however the orders did get mixed up.
Overall a good experience but did not think it was completely worth the cost of £145 for one night.
We stayed overnight and found the room quite small but had a huge comfortable bed. We were overlooking the main road and Fermain Tavern so tended to be quite noisy. It was clean and spotless. There was a television, fruit, water, sherry and tea and coffee making facilities. The bathroom had underfloor heating with Elemis toiletries.
The decoration was dated definately needs refurbishing and there were some electrics hanging from the ceiling.
There was a good choice for breakfast with pastries, ham, cheese, cereals and choice of juice. Toast was brought to your table with tea and coffee followed then by a cooked breakfast of your choice from the hot breakfast menu. The service was good however the orders did get mixed up.
Overall a good experience but did not think it was completely worth the cost of £145 for one night.
Source: tripadvisor.co.uk
In September 2013, Banupa said about Fermain Valley Hotel
Fermain Valley Hotel? Excellent service. Excellent restaurants. There are however buts. The photos on most sites show the main hotel with balconies looking down the valley to the sea. However, the hotel is in two parts and the "garden rooms" part is not attached to the bit in the photos, but is quite a steep walk up the hill from the main hotel. The "Garden Rooms" bit is also known as "The Venue", where parties, wedding and the like use the function rooms. We didn't find these to be particularly noisy in our second room, but we were initially put in a room, not overlooking any gardens or sea, but a car park, with a main road beyond. The car park was the place of choice for wedding guests to smoke cigarettes, laugh and chat. Until the event finished and traffic on the main road lessened, there was no chance of sleep. I took this up with the receptionist and I'm pleased to report that she managed to find us another room, overlooking the gardens which was not only much quieter, but also much larger.
While on the subject of rest, prospective visitors should be made aware that the hotel is almost in line with the runway at Guernsey Airport. From about 7.30am to 9.00pm there are aircraft taking off or landing pretty much over the hotel. We were woken every day by the 1st flight arriving, so maybe earplugs would be an item worth packing.
So that's the negatives out of the way! The pluses are everything else! Friendly and efficient staff, most of whom seemed to be of Latvian origin. Good food. Clean modern rooms.
The hotel is on a hill. A steep hill! If you aren't fit, or suffer from mobility problems, you will have difficulty getting around. The beach, down the road from the hotel, is hard work, particularly the return journey. One of the staff said to me, possibly as a joke, that he gets a taxi there if he wants to go. There is however a cafe at the beach to replenish calories before the return hike back.
Not been to Guernsey before? The roads aren't like any I have experienced anywhere else in the world! They are narrow, really narrow! The island's 35mph speed limit is in many place too high! You regularly are confronted by lorries or buses heading straight at you, necessitating a diversion onto the footpath, or even reversing back a considerable distance to a wider spot or someone's driveway. Hire car are emblazoned with a large H on the front and rear, so at least the locals are aware that you are not used to the local conditions. Last but not least, if you venture off the "main roads", the lanes are single track with stone walls bordering the tarmac.
Would I stay there again? Hell yes!
While on the subject of rest, prospective visitors should be made aware that the hotel is almost in line with the runway at Guernsey Airport. From about 7.30am to 9.00pm there are aircraft taking off or landing pretty much over the hotel. We were woken every day by the 1st flight arriving, so maybe earplugs would be an item worth packing.
So that's the negatives out of the way! The pluses are everything else! Friendly and efficient staff, most of whom seemed to be of Latvian origin. Good food. Clean modern rooms.
The hotel is on a hill. A steep hill! If you aren't fit, or suffer from mobility problems, you will have difficulty getting around. The beach, down the road from the hotel, is hard work, particularly the return journey. One of the staff said to me, possibly as a joke, that he gets a taxi there if he wants to go. There is however a cafe at the beach to replenish calories before the return hike back.
Not been to Guernsey before? The roads aren't like any I have experienced anywhere else in the world! They are narrow, really narrow! The island's 35mph speed limit is in many place too high! You regularly are confronted by lorries or buses heading straight at you, necessitating a diversion onto the footpath, or even reversing back a considerable distance to a wider spot or someone's driveway. Hire car are emblazoned with a large H on the front and rear, so at least the locals are aware that you are not used to the local conditions. Last but not least, if you venture off the "main roads", the lanes are single track with stone walls bordering the tarmac.
Would I stay there again? Hell yes!
Source: tripadvisor.co.uk
In September 2013, Gertrude57 said about Fermain Valley Hotel
The perfect start to our holiday in Guernsey, restful and relaxing with excellent service. Staff welcoming, friendly and helpful. Food excellent and not over priced considering the quality and presentation - compliments to the Chef and team! Home from home hotel 'lounges' were perfect to sit in and relax at any time of day. The terrace was a great place to eat or just sit with a coffee and while away the time. Views from the main hotel bedrooms and those facing the gardens in 'The Venue' are stunning. Our room in The Venue was quite small, overlooked the side of the hotel and another building. It is quite expensive but guess you pay for the location and service. We didn't mind the walk from The Venue to the main hotel as the gardens are beautiful and therapeutic! If you don't want to walk then book a room in the main hotel but you will have to pay more.
Source: tripadvisor.co.uk