Local Reviews
In June 2014, Mike J said about Fermain Valley Hotel
We have now stayed at the Fermain Valley on three occasions. The hotel is situated in a fabulous setting and we had a room with a sea view and a small balcony. The rooms are well equipped, clean and have extra touches such as the free bottled water in the fridge and a number of apples. The bathrooms are excellent. However on the second night of our stay there was a large function on at the Venue and it was obvious that most of the restaurant staff have been seconded there. As a result the service in the restaurant was slow and laboured and I felt sorry for the staff who were valiantly trying to cope.
Since our last visit the restaurant and reception area have been refurbished and the improvements were well received.
Since our last visit the restaurant and reception area have been refurbished and the improvements were well received.
Source: tripadvisor.co.uk
In July 2014, Geoffrey A said about Fermain Valley Hotel
We booked the hotel because we were attending a meeting there and incorporated this into a 4 day break. We expected an impersonal corporate style hotel but found the staff most friendly and efficient, the facilities and service excellent and the dining choices and food quality excellent. The bedroom had a sea view and balcony and was well equipped and the entire hotel was well and attractively maintained.
We shall certainly visit again. The bar service and wine choice was varied and good and the Real ale was a pleasant surprise for a hotel of this class which can so often believe ale is below the taste of their clientele when really it is below the skill of the staff.
Altogether an excellent hotel
We shall certainly visit again. The bar service and wine choice was varied and good and the Real ale was a pleasant surprise for a hotel of this class which can so often believe ale is below the taste of their clientele when really it is below the skill of the staff.
Altogether an excellent hotel
Source: tripadvisor.co.uk
In July 2014, Anita S said about Fermain Valley Hotel
We had two nights here - one in a the most expensive platinum room & then the next night in their cheapest venue silver room (as no other room was available). Both rooms were excellent, although I was disappointed that the platinum room had no balcony and the sloping room in the bathroom meant no shower tall enough to stand over in the bath. The view was wonderful though & the room very large & beautiful. Arguably not worth 3X the price of the venue silver which has all the same luxuries but less space and no view but a nicer bath/shower!
Staff were highly professional and friendly and the food excellent. We did have to wait 50mins on Friday night to receive our starter though (and perhaps bread or something sent out from the chef may have made this less noticeable). All in all we had a great stay and would definitely return but next time would book a gold room with a view & a balcony.
Staff were highly professional and friendly and the food excellent. We did have to wait 50mins on Friday night to receive our starter though (and perhaps bread or something sent out from the chef may have made this less noticeable). All in all we had a great stay and would definitely return but next time would book a gold room with a view & a balcony.
Source: tripadvisor.co.uk
In July 2014, Thomas B said about Fermain Valley Hotel
Returned home, 25th June after a most fantastic week. The weather was perfect as was the hotel.
Our room on the third floor, with balcony, was very well looked after with free sherry, water in fridge and fruit.
Staff in all departments were so very friendly and professional. The garden from ' The Venue" down to the hotel was lovely and well kept.
Pity we didn't stay a further week.
Our room on the third floor, with balcony, was very well looked after with free sherry, water in fridge and fruit.
Staff in all departments were so very friendly and professional. The garden from ' The Venue" down to the hotel was lovely and well kept.
Pity we didn't stay a further week.
Source: tripadvisor.co.uk
In July 2014, lizbythelake said about Fermain Valley Hotel
Just returned from our first visit to Guernsey booked as a package via Travelsmith. All correspondence and paperwork was spot on and we have rarely met such friendly people, from the Aurigny flight, Europecar Car Hire to Hotel Fermain Valley.
The Hotel was easy to find in a beautiful setting. Top class facilities, classy bathroom accessories and beautiful white fluffy towels and bathrobes.
Lovely terraced bar/restaurant, kept very clean. Fabulous choice of menus (half board was included in our package) so £50 allowance for each evening meal. Brilliant lobster/fillet steak surf and turf and delicious garlic langoustines with frites! Complimentary fruit , chocolates and sherry in the room and a handy little fridge with complimentary mineral water.
We look forward to booking again next year
The Hotel was easy to find in a beautiful setting. Top class facilities, classy bathroom accessories and beautiful white fluffy towels and bathrobes.
Lovely terraced bar/restaurant, kept very clean. Fabulous choice of menus (half board was included in our package) so £50 allowance for each evening meal. Brilliant lobster/fillet steak surf and turf and delicious garlic langoustines with frites! Complimentary fruit , chocolates and sherry in the room and a handy little fridge with complimentary mineral water.
We look forward to booking again next year
Source: tripadvisor.co.uk
In July 2014, paul021964 said about Fermain Valley Hotel
Booked two platinum rooms to celebrate our 25th wedding anniversary, met by the duty manager who had taken the time to ensure all family members had appropriate rooms. We were given a short tour/overview of the property the attention to detail also included an anniversary card in the room. Hotel facilities were all clean and maintained to a high standard. Food was excellent would recommend making a booking for the restaurants as they are very busy. Great views from the room completed the experience, including great gardens.I have no hesitation in recommending this hotel.
Mr P Tolley
Mr P Tolley
Source: tripadvisor.co.uk
In July 2014, Matthew L said about Fermain Valley Hotel
This is a honest and frank review of two halves after a brief overnight visit to Guernsey on business. We had a warm and friendly welcome before being driven up the hill to our room in the annex - which was clearly another small hotel on the main road in a previous life. It is an uphill/downhill walk to/from the main building, which houses the restaurant, bar and pool - so be aware of this if you book a Venue room! We enjoyed a drink on the terrace after walking down - and back up - the steep hill to the bay! The main disappointments were firstly the room - which was small, hot and stuffy, with no air conditioning and the noise of the road and bar opposite. Secondly, the restaurant food and the service from the staff were both surprisingly poor and there was no restaurant manager to be seen so we could address these issues. To their credit, when we mentioned this to the duty manager at the front desk, he responded very professionally with an apology and a credit on the bill. Thank you for redeeming what was becoming a very disappointing visit. So this has to be an average review - but as soon as they sort out the restaurant I think most people will enjoy a visit to this hotel - but until they do, we will return to our usual hotel in St Peter Port.
Source: tripadvisor.co.uk
In July 2014, Charlotte P said about Fermain Valley Hotel
The Fermain Valley Hotel lived up to expectations! The hotel feel is totally relaxing and all the finishing touches were appreciated. Rooms are very spacious and luxuriously comfortable. Worth noting that the hotel has two very popular restaurants not just with residents but also locals - Rock Garden (steak) & Ocean (Fish) with amazing sea views. Downside for us was that it was particularly noisy late at night with people having a good time!
Sea views are amazing and you really must make the 5 minute walk down to Fermain beach where there is an excellent beach cafe.
If there is anything that could be improved would be the knowledge of the staff. We presume that it is beginning of the season as the staff on the breakfast shift were not particularly well trained however the food made up for this. Also upon check out the receptionist was particularly abrupt and grumpy which was an unfortunate way to end a fantastic stay.
Sea views are amazing and you really must make the 5 minute walk down to Fermain beach where there is an excellent beach cafe.
If there is anything that could be improved would be the knowledge of the staff. We presume that it is beginning of the season as the staff on the breakfast shift were not particularly well trained however the food made up for this. Also upon check out the receptionist was particularly abrupt and grumpy which was an unfortunate way to end a fantastic stay.
Source: tripadvisor.co.uk
In July 2014, Lesley572014 said about Fermain Valley Hotel
What a lovely hotel in a wonderful location. Such friendly staff and the rooms were excellent. First day we made our way down to the beautiful bay from the hotel and it was spectacular. Complimentary bottled water, fruit and a decanter of sherry which was very much appreciated! Excellent breakfast with plenty of choice. My pancakes with crispy bacon and maple syrup were particularly delicious. Lovely bonus of a pool and sauna to relax with fab views from the terrace across the bay. The complimentary minibus transport into St Peter Port was most welcome instead of taking the car. The food in the Rock Garden was delicious with juicy steaks cooked to perfection although we did have to wait a little too long for our drinks on arrival. I would recommend this hotel to anyone wanting to experience Guernsey.
Source: tripadvisor.co.uk
In July 2014, KETCHIKAN said about Fermain Valley Hotel
Just back from a 3 night break at Fermain Valley. Nice hotel in lovely location. We stayed in the annexe part of the hotel which is a short uphill walk from the main building. Rooms are well equipped and very clean and tidy. Breakfast was very good but I wasn't very impressed with evening meal menu in Ocean restaurant.
Source: tripadvisor.co.uk