Local Reviews
In November 2021, daniellie1986 said about Fermain Valley Hotel
I took my 2 daughters (age 11 and 14) for a 5 night break at Fermain Valley hotel during October half term. We were not disappointed. The room (28, Platinum room) was warm and comfortable and the housekeeping did an extraordinary job each day making the room look immaculate and restocking the delicious shortbread biscuits and hot chocolate :) The staff that work in this hotel are some of the nicest, friendliest people you will come across in the hospitality industry. They work incredibly very long hours (you’ll often see the same member of staff serving at breakfast, running the tea room, abs waiting in the restaurants in the evening too!) the staff work so very hard and nothing is too much trouble. The shuttle car which takes you to town for free is a fantastic added bonus but be sure to book in advance. Likewise with the on site restaurants (we visited The Rock Garden and Buho - wonderful food in both, but book very early as these eateries are very popular with locals too!) We loved the breakfast buffet and menu, the food was delicious and again the staff couldn’t do enough for you. We were so sad to leave. An extra big special thank you to Susie on reception who is an angel and saved the day when our ferry back to Portsmouth was delayed in a Halloween nightmare! Hope to return very very soon!
Source: tripadvisor.co.uk
In November 2021, Marie-Therese W said about Fermain Valley Hotel
Loved coming back to the Fermain Valley it really is such a special hotel and the staff make is. Such a warm welcome back after nearly 2 years due to Covid. View stunning amazing sunrises to wake to. I had a lovely room with a balcony (room 35) and it was glorious waking up to the view every morning. Beds beyond comfortable and room well stocked always with tea/ coffee / even sherry and apples and lovely little biscuits. The food at Buho and the Rock Garden and Ocean was wonderful. I loved the breakfasts and the staff were so fabulous can't thank you them enough. Lovely mini bus on hand to drop you in an out of St Peter Port. Thank you for all the ferrying around o kind. Fabulous walks down to the beach and cliff walks. I love this hotel and even a pool with a sauna to relax in in the evening. Hopefully back again 2022 wouldn't stay anywhere else actually.
Source: tripadvisor.co.uk
In February 2022, Ian D said about Fermain Valley Hotel
First of all the good things about this hotel. It is a clean friendly, airy and bright hotel with lovely food (Especially The Rock Garden) and also breakfast was tasty although a few things forgotten.
We stayed in the Tree House room and from what I heard, my expectations were high, however upon entering the room, it was dark and dull with walls which looked unfinished. The room only had one window/door which was at the front of the bed which gives you a lovely look out to the trees, however without the curtain pulled, you lose your view if you want privacy as the path to the other cabins is right outside the window door at the foot of the bed.
The shower was nice and powerful but water was only mildly luke warm.
What ruined the stay completely was the green spotlight next to the door which I presume was for the fire exit, which is the only exit anyway... The light was so bright it was hard to sleep, you could see everything in the room and was unable to cover it up with anything to get a good sleep. I would suggest either dimming this light if a requirement or completely removing it. If you are a light sleeper, it will bug you.
The highlight was the Jacuzzi, it was lovely, however it is shared between 4 cabins so you can't really relax when pressured by others wanting to get it.
We much prefer the actual hotel rooms and would probably book them again rather than the Tree top cabins.
We stayed in the Tree House room and from what I heard, my expectations were high, however upon entering the room, it was dark and dull with walls which looked unfinished. The room only had one window/door which was at the front of the bed which gives you a lovely look out to the trees, however without the curtain pulled, you lose your view if you want privacy as the path to the other cabins is right outside the window door at the foot of the bed.
The shower was nice and powerful but water was only mildly luke warm.
What ruined the stay completely was the green spotlight next to the door which I presume was for the fire exit, which is the only exit anyway... The light was so bright it was hard to sleep, you could see everything in the room and was unable to cover it up with anything to get a good sleep. I would suggest either dimming this light if a requirement or completely removing it. If you are a light sleeper, it will bug you.
The highlight was the Jacuzzi, it was lovely, however it is shared between 4 cabins so you can't really relax when pressured by others wanting to get it.
We much prefer the actual hotel rooms and would probably book them again rather than the Tree top cabins.
Source: tripadvisor.co.uk
In March 2022, Brockhalls said about Fermain Valley Hotel
This is our second stay at this lovely hotel. The staff are friendly and accommodating, our sea view room was tastefully decorated and clean. We especially enjoyed a wonderful meal at the Rock Garden, I would highly recommend the Chateau Briand. The tea room is also well worth a visit. Looking forward to our next visit.
Source: tripadvisor.co.uk
In April 2022, adiee said about Fermain Valley Hotel
We enjoy our very short but sweet stay in fermain.
receptionist are very nice to us.
our room is fantastic . beautiful view from the balcony
had dinner in buho staff are friendly and nice.
Morning breakfast in ocean restaurant is outstanding even the staff Rhina is excellent, her cheerful and warm greeting set a good vibes to start the day. well informed abou menu and buffet and pays attention to our orders Good listener. Good job.
We will definitely stay again.
receptionist are very nice to us.
our room is fantastic . beautiful view from the balcony
had dinner in buho staff are friendly and nice.
Morning breakfast in ocean restaurant is outstanding even the staff Rhina is excellent, her cheerful and warm greeting set a good vibes to start the day. well informed abou menu and buffet and pays attention to our orders Good listener. Good job.
We will definitely stay again.
Source: tripadvisor.co.uk
In May 2022, Andy B said about Fermain Valley Hotel
Just spent 4 nights here. Excellent hotel in every way and dined at both the Mexican and Steakhouse attached to the property. Easy to get into St. Peter Port on the bus and sample the outstanding restaurants there. Happy to recommend Fermain Valley which is smart, clean and full of character. Staff are friendly and efficient. Will be back to enjoy this hotel and a fabulous island.
Source: tripadvisor.co.uk
In May 2022, Penny G said about Fermain Valley Hotel
We spent 3 nights in a platinum room overlooking the valley and sea. Very large and comfortable room with everything we needed. Excellent breakfasts served by friendly staff. We appreciated the complimentary shuttle pick up from airport and into town each day. The only downside was that their main restaurant Ocean Eats was closed in the evenings whilst we were there.
Source: tripadvisor.co.uk
In May 2022, Matt said about Fermain Valley Hotel
This is the 3rd time I have stayed here, I find the location great and Very helpful and friendly staff, comfortable bed and clean room. The views from the terrace are amazing and can relax with a nice drink. The Mexican restaurant on site is really good, food is beautiful. Highly recommend this hotel.
Source: tripadvisor.co.uk
In May 2022, Peter said about Fermain Valley Hotel
I spent 4 nights here, the room was comfortable, the shower was incredible very powerful. Staff very good and helpful. Breakfast excellent, the Ocean restaurant was closed due to lack of staff. There are options a steakhouse and a Mexican restaurant attached to the hotel are both excellent I ate at both and enjoyed all the meals I had. It can get noisy there was a barbecue one day the noise was very loud with rooms overlooking the patio no getting away from the drum and bass. The beach is a steep walk down a hill and seems even steeper walking back up. St Peter Port is a 40 min walk away worth a visit
Source: tripadvisor.co.uk
In June 2022, Sam said about Fermain Valley Hotel
First time to write a review and first time to stayed in this beautiful hotel sorrounded by nice view,The room is superb ,looks elegant.
Fantastic Service from all the friendly staff from dinner. breakfast is amazing special
mention to the lovely Lady in the breakfast Rina Excellent Service and efficient staff She recommend a dish My first time to try shakshuka it was Delicious Served in a Hot Pan what a beautiful dish. yummy Kudos to the Chef!
I really enjoyed my stay ..Definitely coming back
Fantastic Service from all the friendly staff from dinner. breakfast is amazing special
mention to the lovely Lady in the breakfast Rina Excellent Service and efficient staff She recommend a dish My first time to try shakshuka it was Delicious Served in a Hot Pan what a beautiful dish. yummy Kudos to the Chef!
I really enjoyed my stay ..Definitely coming back
Source: tripadvisor.co.uk