Local Reviews
In June 2019, lilprincess00_uk said about Fermain Valley Hotel
My Husband and I stayed here for a long weekend mid May for his surprise 40th. Bed & Breakfast in a Gold room with a sea view balcony.
The service at the hotel was excellent. Little hiccup on the last day, but I’ll get to that. I called in advance to arrange dinner in the steak restaurant and to book airport transfers *book well in advance if you can**. Both were arranged as requested. The transfer service to and from St Peters Port really is brilliant. Both our drivers during our stay were lovely.
The room was well appointment. Smaller than I had thought based on the pictures. It has tea, coffee, fruit and biscuits which were all great. The bed was comfortable and we slept well. I was worried as we were located near the grill restaurant which is lovely but we didn’t hear anything once in the room.
The grounds are really lovely and the walk down to the beach is worth it. You can pick up the coastal path from here to St Peters Port, but it’s worth the short climb for the view.
The food all round was EXCELLENT.
Breakfast - we had this served in the room both mornings so we could enjoy the balcony. We had cooked one morning and then continental the next it was all lovely.
The first night we booked in the hotel Rock Garden Steakhouse. We ordered the chateaubriand steak to share and, my god, best steak I’ve ever head. The cocktails were great too. It gets busy so book in advance.
We had lunch there on the last day just before our transfer back home and again that was delicious (it was the burger which was huge but we finished the lot).
We didn’t really make use of the other facilities. We saw the pool area which was lovely and the tea room was busy.
There is a bus stop just by the hotel and the buses are easy to use. We found the hotel well placed for our needs.
Transfer back to airport - we were unable to get a transfer back so we asked the hotel to book a cab just before we sat down for lunch. The time the cab should’ve been there came and went and it turned out it didn’t get booked. So little bit of stress at the end but they managed to get us the hotel transfer at the last second.
I think Fermain is a great hotel if you want a luxury hassle free weekend. However if you’re planning on doing lots of sightseeing then it might be a bit 💴 if you’re just planning on crashing in bed every night.
The service at the hotel was excellent. Little hiccup on the last day, but I’ll get to that. I called in advance to arrange dinner in the steak restaurant and to book airport transfers *book well in advance if you can**. Both were arranged as requested. The transfer service to and from St Peters Port really is brilliant. Both our drivers during our stay were lovely.
The room was well appointment. Smaller than I had thought based on the pictures. It has tea, coffee, fruit and biscuits which were all great. The bed was comfortable and we slept well. I was worried as we were located near the grill restaurant which is lovely but we didn’t hear anything once in the room.
The grounds are really lovely and the walk down to the beach is worth it. You can pick up the coastal path from here to St Peters Port, but it’s worth the short climb for the view.
The food all round was EXCELLENT.
Breakfast - we had this served in the room both mornings so we could enjoy the balcony. We had cooked one morning and then continental the next it was all lovely.
The first night we booked in the hotel Rock Garden Steakhouse. We ordered the chateaubriand steak to share and, my god, best steak I’ve ever head. The cocktails were great too. It gets busy so book in advance.
We had lunch there on the last day just before our transfer back home and again that was delicious (it was the burger which was huge but we finished the lot).
We didn’t really make use of the other facilities. We saw the pool area which was lovely and the tea room was busy.
There is a bus stop just by the hotel and the buses are easy to use. We found the hotel well placed for our needs.
Transfer back to airport - we were unable to get a transfer back so we asked the hotel to book a cab just before we sat down for lunch. The time the cab should’ve been there came and went and it turned out it didn’t get booked. So little bit of stress at the end but they managed to get us the hotel transfer at the last second.
I think Fermain is a great hotel if you want a luxury hassle free weekend. However if you’re planning on doing lots of sightseeing then it might be a bit 💴 if you’re just planning on crashing in bed every night.
Source: tripadvisor.co.uk
In June 2019, oliver said about Fermain Valley Hotel
Based on our first impressions and few niggly things when we first arrived, we were expecting to award this hotel only a 2 or 3* rating. The simply outstandingly brilliant staff during our longish stay changed our minds. It is almost worth a 5.
One of the niggly things was, to our amazement as we had not seen mention of this on a review; the hotel is on the airport flight path and the planes fly very low over the hotel. And I mean LOW! Not a busy airport and seemingly silent at night but the noise can be annoying during the day.
The hotel itself is on various levels. We had a Gold room. Very nice but we feel overpriced at around £200 a night b&b. On the plus side the hotel does provide (book in advance) free airport and town transfers which kind of offsets the room cost. Be sure to book the airport transfer before you arrive/leve.
One hotel restaurant was closed for reasons we are still not clear about. That said the other two were both excellent and very reasonably priced. The Mexican restaurant – give it a try and you will you find it very acceptable. Food is NOT all spicy unless you want it, and the views are great. Prices are very affordable and the staff absolutely outstanding. To a person all the staff were at all times friendly and very efficient.
The Rock Garden Restaurant is also excellent with staff to match. Honestly, we were blown away at how good all the staff are. We ate here four nights and give all the staff and food 10/10.
We twice had a need for the hotel handyman and he also was excellent. The two hotel taxi drivers, and reception staff also were faultless.
How one hotel can find and keep such god staff beats us. We normally stay in 5* hotels but have never had service levels of this standard from ALL staff.
One of the niggly things was, to our amazement as we had not seen mention of this on a review; the hotel is on the airport flight path and the planes fly very low over the hotel. And I mean LOW! Not a busy airport and seemingly silent at night but the noise can be annoying during the day.
The hotel itself is on various levels. We had a Gold room. Very nice but we feel overpriced at around £200 a night b&b. On the plus side the hotel does provide (book in advance) free airport and town transfers which kind of offsets the room cost. Be sure to book the airport transfer before you arrive/leve.
One hotel restaurant was closed for reasons we are still not clear about. That said the other two were both excellent and very reasonably priced. The Mexican restaurant – give it a try and you will you find it very acceptable. Food is NOT all spicy unless you want it, and the views are great. Prices are very affordable and the staff absolutely outstanding. To a person all the staff were at all times friendly and very efficient.
The Rock Garden Restaurant is also excellent with staff to match. Honestly, we were blown away at how good all the staff are. We ate here four nights and give all the staff and food 10/10.
We twice had a need for the hotel handyman and he also was excellent. The two hotel taxi drivers, and reception staff also were faultless.
How one hotel can find and keep such god staff beats us. We normally stay in 5* hotels but have never had service levels of this standard from ALL staff.
Source: tripadvisor.co.uk
In June 2019, GTSSurrey said about Fermain Valley Hotel
Stayed here (again) for a short break on the Island and enjoyed every minute of the stay here. The hotel is in a great location with views across the gardens to the sea which makes for a very relaxing place to spend some time. Our platinum room was large and comfortable and very well maintained. Staff were all very friendly and the service efficient throughout our stay. Breakfasts in the ocean restaurant were tasty and well cooked with plenty of options available although it would have been nice to have been able to sit outside as it was certainly warm enough to have done so. Gardens were lovely (if a little more weedy this time than on previous visits) and full of flower. Overall a great place to stay and I am sure we will be back - using the discount/upgrade voucher that we were given at checkout which is a nice touch.
Source: tripadvisor.co.uk
In August 2019, LAT10258 said about Fermain Valley Hotel
We stayed recently to celebrate our 40th wedding anniversary, having stayed here for our 30th and at the original Fermain Hotel for our honeymoon. It was lovely to be back. We booked a gold room and had room 30, spacious, spotlessly clean, comfortable, lovely views over the valley and beautiful toiletries in the bathroom.
We ate in each of the restaurants. Buho was lovely, a bit noisy as our table was next to a large corporate table, but service was good and food was some of the best Mexican food we have had. The Ocean Greek Eats was great for breakfast, good choice and quality of the food. Most of our dinner was good apart from my steak which was pretty tough. Our dinner in Rock Garden was very good, best steak ever and great service, although we were glad we had a table at the side as it was quite noisy.
Staff were all excellent, friendly and attentive and we were delighted to be able to get courtesy lifts to and from the airport. Love the location of the hotel, delightful walk down to Fermain Bay, easy to get into town by local bus or by walking.
Would certainly stay here again if returning to Guernsey.
We ate in each of the restaurants. Buho was lovely, a bit noisy as our table was next to a large corporate table, but service was good and food was some of the best Mexican food we have had. The Ocean Greek Eats was great for breakfast, good choice and quality of the food. Most of our dinner was good apart from my steak which was pretty tough. Our dinner in Rock Garden was very good, best steak ever and great service, although we were glad we had a table at the side as it was quite noisy.
Staff were all excellent, friendly and attentive and we were delighted to be able to get courtesy lifts to and from the airport. Love the location of the hotel, delightful walk down to Fermain Bay, easy to get into town by local bus or by walking.
Would certainly stay here again if returning to Guernsey.
Source: tripadvisor.co.uk
In September 2019, Melanie C said about Fermain Valley Hotel
I stayed at the Fermain Valley Hotel for the August bank holiday and can highly recommend the property. The views of the bay (which is within 5 minutes walking distance from the hotel) are beautiful and the garden resembles a tropical oasis. The rooms are tidy and spacious. The breakfast choice is varied and you can select from an a-la-carte menu. The hotel also offers a complimentary transfer service (between airport-hotel-port area) but it is usually booked out and so I could never take advantage of it. So unless you prebook it, you do not get it.
Source: tripadvisor.co.uk
In September 2019, FlyingEmu said about Fermain Valley Hotel
We recently spent a week here in a Platinum room. The room was clean, well appointed and quiet. Overall the hotel presents well in a gorgeous, leafy but steep valley overlooking the sea to the east. Regular buses are available on the road just up the hill. The hotel offers 3 restaurant options (Greek, grill and Mexican) plus a small tea room on site. Ten minutes walk down the valley is a small beach with an independent cafe. Ten minutes on the bus will take you to St Peter Port with many dining and tour options.
The best thing about this hotel is the service. Nothing was too much trouble, dietary issues and special requests were expertly catered for, shuttle transport was freely available, and all was offered with a smile and good humour. Many well known "5 Star" brands could learn a lot from this excellent hotel. We were sad to leave!
Perhaps the only negative was that the hotel lies on the flight path for the airport. However the airport is not too busy and has a night curfew, so sleep is very peaceful.
The best thing about this hotel is the service. Nothing was too much trouble, dietary issues and special requests were expertly catered for, shuttle transport was freely available, and all was offered with a smile and good humour. Many well known "5 Star" brands could learn a lot from this excellent hotel. We were sad to leave!
Perhaps the only negative was that the hotel lies on the flight path for the airport. However the airport is not too busy and has a night curfew, so sleep is very peaceful.
Source: tripadvisor.co.uk
In September 2019, Deepan Raj said about Fermain Valley Hotel
Booked this hotel for our anniversary weekend. As we expected our room, view, food and service were awesome. Hotel is situated near fermain Bay and the location is calm, private and serene. Special thanks to Cristina at the reception - who guided us perfectly and with great gesture.
Source: tripadvisor.co.uk
In September 2019, Laurie B said about Fermain Valley Hotel
Very good hotel and location, clean, good service and helpfull staff. Food was of a good standard and a lovely breakfast.
Will be returning to this hotel and lovely island for another family stay soon.
Will be returning to this hotel and lovely island for another family stay soon.
Source: tripadvisor.co.uk
In September 2019, janet b said about Fermain Valley Hotel
Stopped in this hotel a week, from start to finish excellent, we got picked up from the airport by the hotel which is only 10 minutes away.
The hotel looks clean well maintained , got to our room and there was a dozen red roses with a card as it was our 25th wedding anniversary.
The bedroom very clean, sherry in the room had a sea view.
Breakfast was the best i have had in any hotel that i have stopped in, the staff all very friendly and go out of the way if you want anything.
On our anniversary we ate in the Rock and was given a glass of bubbly on arrival and a cheesecake with anniversary on the plate.
The whole week was just perfect that near the bus stops that go all over the island or just walk in to the town, will be going back there next time.
The only slight fault was in the restaurant i wanted a childs meal as was not that hungry , and was told that it was not possible , which i cant see what difference it makes to them.
The hotel looks clean well maintained , got to our room and there was a dozen red roses with a card as it was our 25th wedding anniversary.
The bedroom very clean, sherry in the room had a sea view.
Breakfast was the best i have had in any hotel that i have stopped in, the staff all very friendly and go out of the way if you want anything.
On our anniversary we ate in the Rock and was given a glass of bubbly on arrival and a cheesecake with anniversary on the plate.
The whole week was just perfect that near the bus stops that go all over the island or just walk in to the town, will be going back there next time.
The only slight fault was in the restaurant i wanted a childs meal as was not that hungry , and was told that it was not possible , which i cant see what difference it makes to them.
Source: tripadvisor.co.uk
In September 2019, Stuie G said about Fermain Valley Hotel
Pleasant hotel set in lovely surroundings on a peaceful island.
Staff are friendly, welcoming and helpful, ready to cater for your every need.
Rooms are well equipped, clean and nicely maintained. Many complimentary added extras help make for a very enjoyable stay. Be aware though, rooms above the Rock Garden Steakhouse may be noisey at nights!.
Ocean Greek Eats restaurant is a peaceful dining environment, food is very good, both in quality and quantity. 2 x other restaurants are available on site but didn't try those.
Overall a very pleasant stay, would highly recommend, as long as you accept that Guernsey is a very beautiful island, somewhat exclusive and depending upon choice, can come at a price.
Final word of interest, I believe the hotel is currently up for sale, so things may be different in the future???
Staff are friendly, welcoming and helpful, ready to cater for your every need.
Rooms are well equipped, clean and nicely maintained. Many complimentary added extras help make for a very enjoyable stay. Be aware though, rooms above the Rock Garden Steakhouse may be noisey at nights!.
Ocean Greek Eats restaurant is a peaceful dining environment, food is very good, both in quality and quantity. 2 x other restaurants are available on site but didn't try those.
Overall a very pleasant stay, would highly recommend, as long as you accept that Guernsey is a very beautiful island, somewhat exclusive and depending upon choice, can come at a price.
Final word of interest, I believe the hotel is currently up for sale, so things may be different in the future???
Source: tripadvisor.co.uk