If you ask someone who works in the insurance industry how they got into it, the overwhelming response is often that they simply “fell into insurance”.
We stayed three nights at this hotel during our holiday to Guernsey last week. Almost impossible to fault. The service by all staff was second to none, we were treated like Royalty! The breakfast was absolutely superb, with so much choice and the standard of the food was first class. The location of the hotel is excellent, just a few minutes walk to the main part of St. Peter Port. The only slight disappointment was the bedroom, which I felt could do with a bit of refreshment as it looked a bit tired. Also, the shower head really didn’t want to stay in place. Minor irritations really. Overall we loved our stay here and would highly recommend it.
It began at check-in, with a glass of prosecco. The reception team was brilliant, both at check-in and checkout. A quick tour by a member of the concierge team was innovative and welcome, as we were shown all the necessary areas of the hotel.
Our room was immaculate and very well laid out. The bed, in particular, was amazing: huge and extremely comfortable. We had been given a choice of pillows and we had the requested mini fridge. We also quickly enjoyed the complimentary cakes and the filter coffee - much better than pods. The hotel was lovely and quiet at night, too.
Day 2 was our wedding anniversary and the hotel really made it special. We had free cake in the afternoon and a card from the staff. We'd booked the Brasserie for dinner and they not only reserved the table with the best view but also gave us a complimentary drink. The meal was exceptional.
Breakfast each day was delicious. There was a wide range of hot and cold food available, beautifully presented and well cooked.
We booked two experiences: the cocktail masterclass and the gin tasting. Both were hugely enjoyable and expertly run.
But I must compliment all the staff we met. They took service to the highest possible level and it never felt forced or insincere. Nothing was too much trouble and when my husband felt unwell, reception even offered to go to the chemist for us.
To sum up, we had a truly luxurious experience at OGH. I have no 'could do better' criticisms. It was expensive but definitely value for money. I would happily stay there again and, on the basis of our experience, try other Red Carnation Hotels.
Sehr schönes Hotel mit aufmerksamen Personal. Einzige Kritikpunkte: Frühstückszeit bis 9:30 in der Woche ist zu kurz für Langschläfer. Und während unseres Aufenthaltes wurde das Gym komplett umgebaut und war mehr oder weniger nicht benutzbar. Das ist blöd wenn es ein wichtiger Teil der Entscheidung für das Hotel war.
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