In a time of huge stress and worry, Network and in particular, Ollie Goater, continuously went above and beyond to reassure, inform and deliver an extremely competent and honest service. With such a large claim there was always going to be a huge amount of work and Network's time and availability was invaluable when dealing with loss adjusters and insurance companies - many thanks.
In November 2020, Alex said:
I have known and worked with Network for a number of years and always found the team to exhibit both professionalism and friendliness which seem to go to the core of this family business.
In November 2020, Mr & Mrs B F Smitheram said:
Network have looked after us in a commercial and personal capacity since they first opened in 2006. We have always had superb service from the family run business. Any queries or claims have been dealt with in a friendly and professional manner.
In November 2020, Jill said:
We are Alderney residents and moved all our insurance to Network and whilst the insurance for our cars remained the same we were able to save £70 pa on our combined household and buildings insurance. Very friendly and efficient service.
In November 2020, Lucy Low said:
Friendly, knowledgeable and lovely great team
In November 2020, LisaJ said:
I have used Network from a business and personal perspective and they are extremely helpful, knowledgeable and professional. Nothing is too much trouble and they are a pleasure to work with.
In November 2020, Louise Rouillard said:
Infinity Construction Limited has been a client of Network insurance since June 2012, I have always found the team there to be most helpful and knowledgeable and more importantly know who I am and how I work ! I can log a call across to them with a question and this will be answered very promptly and with great efficiency. Most excellent all round service thank you Network :)
In November 2020, Richard said:
We had "an escape of water" from a shower room which made its way into the room below. Once the claim had reach a sticking point and was starting to drag on, Alex was able to liaise efficiently with between the insurer and the assessor in order to reach a resolution that worked for us. Alex was very professional throughout and was proactive in progressing the claim.
In November 2020, N G said:
I was invited to a financial review by Rebecca Goater at Network. In the past I have been a little skeptical of such reviews, as I am used to making my own financial planning decisions, but I approached this with an open mind. I found this review refreshingly considered and thorough. I found the opportunity to work through and challenge what I was doing from a fresh perspective very useful. I liked Rebecca's structured approach, the level of detail in the analyses, the way the recommendations were supported and justified, plus the additional insights in various areas that I had not been aware of. I would certainly recommend, and will go back again.
In November 2020, john said:
Great local company to deal with, always very helpful and super efficient with claims and any issues we have, can't recommend them highly enough!
In November 2020, George Bett said:
As a local business we rely on Network Insurance to guide us through the minefield that is commercial insurance. I am happy to say they meet this requirement and much more. A first class service with an understanding of how local businesses operate.
In November 2020, Diane said:
As accountants we use Network Insurance for all our insurance needs, and find the rates competitive and fair and the service excellent.
We recommend them to our clients, and our clients have appreciated the improved customer service upon moving.We have also seen how helpful Ollie and the team are when an insurance claim has been required.
In November 2020, Quantity said:
Have used Ollie and the team for several years now for both my personal and business’s needs.
Have found them extremely knowledgeable, friendly and efficient and very competitive on pricing.Have also used Bex for financial planning advice and was very impressed
Great family run business
In November 2020, Mary Ward said:
Friendly, knowledgeable, approachable team, nothing is too much effort. All round best local business, hands down.
In November 2020, David De La Mare said:
Ollie and the entire team are always on hand to offer advice, find the best solution for personal and business matters and in the event of a claim, they go above and beyond what any other broker would to assist with its resolution. They are a loyal family business and will always have my loyalty in return.
In November 2020, RA said:
Alexis Goater was excellent in arranging my insurance, very knowledgeable, personable and made the whole process extremely easy. Great work!
In November 2020, Doug Eley said:
We recently had to make a household insurance claim. We understand that due to the Covid-19 outbreak our Insurance Broker had difficulty making contact with the Insurers as the staff were all working from home. Despite the delay in settling our claim our Broker went above and beyond in trying to settle our claim as quickly as possible. He kept us fully informed throughout the duration of the claim. We were very pleased with the service he provided us.
In November 2020, Jo said:
I recently used the financial planning section of Network and found Bex very prompt, informed and efficient to deal with. I would definitely recommend them.
In November 2020, Martin Tolcher said:
We use Network for our car insurance, so contacted the Company about potentially establishing a R.A.T., using a lump sum transfer. I was introduced to Rebecca Goater - a Director and Manager of the Financial Planning Department, who was very professional, efficient and clear during our discussions and in her subsequent formal advice.
I now have a R.A.T. that I am happy with!
In November 2020, Chris said:
Helpful and very knowledgeable
In November 2018, Sarah R said:
Polly was incredibly knowledgeable, helpful and friendly.
Fantastic service by Network Insurance, very enthusiastic and polite staff. I moved JR Photography from a uk based insurer within a couple of hours and at an excellent rate that saved me a few quid, they gave me a specific policy i need to run my business. I would highly recommend!
In January 2018, Matthew R said:
Excellent service, so easy, quick and efficient. Briony was extremely polite and professional.
In May 2017, Kim L said:
Andrew was a great help, he visited us at out dog unit. He was very thorough to ensure I purchased the correct package of insurance. A very polite and professional person.
In April 2017, Edna Diane S said:
We have always been very satisfied with all our insurance cover for house, car, contents and travel. Alexis has always shown complete professionalism in dealing with our requirements. Very pleasant and very patient. A credit to Network Insurance.
NETWORK CELEBRATE THEIR 25TH ANNIVERSARY WITH A GALA BALL RAISING OVER £40,000 FOR LOCAL CHARITIES 12/10/2018
Network Insurance & Financial Planning recently held a charity ball to celebrate their 25th anniversary, and through both live and silent auctions they raised over £40,000 for two Guernsey charities.