The Personal Agent - Estate Agents

4.9/5 based on 2026 reviews
Latest Reviews
A Great Big Thank You to all the team at The Personal Agent.

They sold our house in record time and achieved a great price, fabulous result!
trustpilot.com
Source: trustpilot.com
The Personal Agent have found Tenants for my rental property for the last few years, they advertise the property and check references of potential tenants. Their service has always been professional and keep me up to date with legal changes with regard to letting a property. I’ve referred other people to them for their services as I’ve been so impressed over the years. The property has never been empty as they have always managed to source a tenant.
trustpilot.com
Source: trustpilot.com
The Personal Agent have found Tenants for my rental property for the last few years, they advertise the property and check references of potential tenants. Their service has always been professional and keep me up to date with legal changes with regard to letting a property. I’ve referred other people to them for their services as I’ve been so impressed over the years. The property has never been empty as they have always managed to source a tenant.
trustpilot.com
Source: trustpilot.com
Personal Agent doing very professionally service and finding good tenants. Staff members also very helpful. Specially I would like to thank Matthew in this occasion.
trustpilot.com
Source: trustpilot.com
Personal Agent doing very professionally service and finding good tenants. Staff members also very helpful. Specially I would like to thank Matthew in this occasion.
trustpilot.com
Source: trustpilot.com
We originally planned to move back in 2018 and we had our house valued by a number of local agents . Our plans were put on hold until we decided to take the plunge this year. I remember the original visit carried out by yourselves and was struck, forgive the pun, by the personal treatment that we received compared to the others so I duly went along to your Stoneleigh Office for advice. We have been in our property for 25 years so we were lost on how to go about buying and selling. We had seen our dream home and put an offer in but until we had our home on the market the offer wasn't accepted (with heavy heart by the vendors). I then spoke to Andrew (Stoneleigh) who guided us through the initial stages and within a week the house was on the market. Then came LOCKDOWN due to Covid 19 and we thought that was that. Throughout the lockdown we received a telephone call from the Stoneleigh Office with updates even though there were was very little to update but those calls were very much appreciated. Once lockdown was lifted Dan was brilliant at arranging the viewings and also guiding us through the 'offer stage'.
We have found it frustrating about the lack of information we received about what stage we were at and what needed to be done, fairly common we understand, Cat has definately come into her own in this area. When she said she would chase something up,she did and let us know as soon as possible. That has been a great relief, Thank you to all the team at Stoneleigh.
trustpilot.com
Source: trustpilot.com
We originally planned to move back in 2018 and we had our house valued by a number of local agents . Our plans were put on hold until we decided to take the plunge this year. I remember the original visit carried out by yourselves and was struck, forgive the pun, by the personal treatment that we received compared to the others so I duly went along to your Stoneleigh Office for advice. We have been in our property for 25 years so we were lost on how to go about buying and selling. We had seen our dream home and put an offer in but until we had our home on the market the offer wasn't accepted (with heavy heart by the vendors). I then spoke to Andrew (Stoneleigh) who guided us through the initial stages and within a week the house was on the market. Then came LOCKDOWN due to Covid 19 and we thought that was that. Throughout the lockdown we received a telephone call from the Stoneleigh Office with updates even though there were was very little to update but those calls were very much appreciated. Once lockdown was lifted Dan was brilliant at arranging the viewings and also guiding us through the 'offer stage'.
We have found it frustrating about the lack of information we received about what stage we were at and what needed to be done, fairly common we understand, Cat has definately come into her own in this area. When she said she would chase something up,she did and let us know as soon as possible. That has been a great relief, Thank you to all the team at Stoneleigh.
trustpilot.com
Source: trustpilot.com
What can I say. Paul at Personal Agent in Stoneleigh was incredibly professional and dealt with the sale of our house and subsequent purchase of our new house. This was also through the stressful times of COVID. He was always at the end of a phone to answer any queries and was very knowledgable. If we ever had a leave of our senses and decided to move again there’s only one place we would go to again. We couldn’t recommend Paul and his team any higher.
trustpilot.com
Source: trustpilot.com
What can I say. Paul at Personal Agent in Stoneleigh was incredibly professional and dealt with the sale of our house and subsequent purchase of our new house. This was also through the stressful times of COVID. He was always at the end of a phone to answer any queries and was very knowledgable. If we ever had a leave of our senses and decided to move again there’s only one place we would go to again. We couldn’t recommend Paul and his team any higher.
trustpilot.com
Source: trustpilot.com
I’ve been extremely impressed with the professional and pleasant service received from the Personal Agent Epsom team (Letting & Management). I’m a new landlord so it’s especially reassuring to have a reliable team to work with who are so friendly and happy to manage all my queries. Thank you and keep up the great team spirit :)
trustpilot.com
Source: trustpilot.com
I’ve been extremely impressed with the professional and pleasant service received from the Personal Agent Epsom team (Letting & Management). I’m a new landlord so it’s especially reassuring to have a reliable team to work with who are so friendly and happy to manage all my queries. Thank you and keep up the great team spirit :)
trustpilot.com
Source: trustpilot.com
The team at The Personal Agent have been so helpful and have really gone above and beyond. Ria, Jo and Matthew have given me their advice, support and time on numerous occasions, before I had even paid a penny. I would not hesitate to recommend them to anyone, thank you so much.
trustpilot.com
Source: trustpilot.com
The team at The Personal Agent have been so helpful and have really gone above and beyond. Ria, Jo and Matthew have given me their advice, support and time on numerous occasions, before I had even paid a penny. I would not hesitate to recommend them to anyone, thank you so much.
trustpilot.com
Source: trustpilot.com
Great service and great communication from start to finish.
trustpilot.com
Source: trustpilot.com
Great service and great communication from start to finish.
trustpilot.com
Source: trustpilot.com
We have just sold our house with The Personal Agent in Epsom, and I have to say they were exceptionally good! Chris Shaw, who was our initial contact, was helpful, really pleasant to deal with, and always returned phone calls, we never had to chase or wonder what was going on. Sarah Goddard took over our 'case' once the ball was rolling, and she worked SO hard to get everything through to completion, not an easy task with a chain of 5 during the Covid pandemic. Sarah was helpful, understanding and communicative, she always kept us updated and we always felt as though she was really pushing for us to get to completion. She was an absolute pleasure to deal with, I wish all estate agents were like this. Wouldn't hesitate to recommend The Personal Agent, Epsom and if you get Chris or Sarah to look after you, you're on to a winner! Thanks guys.
trustpilot.com
Source: trustpilot.com
We have just sold our house with The Personal Agent in Epsom, and I have to say they were exceptionally good! Chris Shaw, who was our initial contact, was helpful, really pleasant to deal with, and always returned phone calls, we never had to chase or wonder what was going on. Sarah Goddard took over our 'case' once the ball was rolling, and she worked SO hard to get everything through to completion, not an easy task with a chain of 5 during the Covid pandemic. Sarah was helpful, understanding and communicative, she always kept us updated and we always felt as though she was really pushing for us to get to completion. She was an absolute pleasure to deal with, I wish all estate agents were like this. Wouldn't hesitate to recommend The Personal Agent, Epsom and if you get Chris or Sarah to look after you, you're on to a winner! Thanks guys.
trustpilot.com
Source: trustpilot.com
I wasn’t sure about selling the house just out of lockdown, having had 3 different valuations, but the John at Banstead reassured us that we would get our asking price and that it would sell quickly. Great photos and video were taken on Tuesday morning, we were online by Wednesday afternoon, 4 viewings booked by Wed evening, SOLD by first viewing on Thursday morning! Great job guys!
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
trustpilot.com
Source: trustpilot.com
I wasn’t sure about selling the house just out of lockdown, having had 3 different valuations, but the John at Banstead reassured us that we would get our asking price and that it would sell quickly. Great photos and video were taken on Tuesday morning, we were online by Wednesday afternoon, 4 viewings booked by Wed evening, SOLD by first viewing on Thursday morning! Great job guys!
We are not completed yet, but I have been very impressed by the whole team so far - John, George and Tom.
trustpilot.com
Source: trustpilot.com
Restored my faith in estate agents. The Personal Agent were the first to respond to my initial enquiry about selling my property. They offered the lowest rate, and (as it turned out) the best experience. I dealt with about 4-5 different staff during the course of my sale, from the viewings through to sales progression, and I cannot fault any of them. Courteous, friendly, and professional. I would definitely involve them again in my next house move.
trustpilot.com
Source: trustpilot.com
Restored my faith in estate agents. The Personal Agent were the first to respond to my initial enquiry about selling my property. They offered the lowest rate, and (as it turned out) the best experience. I dealt with about 4-5 different staff during the course of my sale, from the viewings through to sales progression, and I cannot fault any of them. Courteous, friendly, and professional. I would definitely involve them again in my next house move.
trustpilot.com
Source: trustpilot.com
We sold within 1 day and we have finally exchanged and they’ve helped us through the whole process even with all the ups and downs off trying to move during the Covid pandemic.
Highly recommend them
trustpilot.com
Source: trustpilot.com
We sold within 1 day and we have finally exchanged and they’ve helped us through the whole process even with all the ups and downs off trying to move during the Covid pandemic.
Highly recommend them
trustpilot.com
Source: trustpilot.com
After initial problems everything now runs smoothly.
trustpilot.com
Source: trustpilot.com
After initial problems everything now runs smoothly.
trustpilot.com
Source: trustpilot.com
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Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

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Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area