The Personal Agent - Lettings & Management

5/5 based on 2756 reviews
Latest Reviews
We had a fantastic experience during our property viewing today, thanks to Ray. He was incredibly professional, friendly, and made us feel welcome from the start. Ray was punctual and well-prepared, with excellent knowledge about the property and the surrounding area. He took the time to answer all our questions thoroughly and honestly, without ever making us feel rushed.

Ray’s warm and genuine approach really stood out and made the whole viewing process smooth and enjoyable. We truly appreciated his help and professionalism. Thank you, Ray.
google.com
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Rosie was very friendly, cheerful and knowledgeable about the house and surrounding area.
google.com
Source: google.com
I would highly recommend the renting service provided by The Personal Agent Lettings in Epsom. Michelle Hobbs of the Personal Agent Lettings has provided excellent, very professional, responsive and attentive service.
google.com
Source: google.com
Rosie dealt very professionally with our enquiry , she was able to arrange a number of viewings very last minute and presented every house with thorough details. Very pleased with the service and will keep working with this agent!
google.com
Source: google.com
We’ve had the most fantastic experience with Personal Agent after listing our property with them. Morgan and Ray gave us their time, support and advice throughout the process and we really felt like we were the priority. We would definitely work with them again and would recommend anyone else to do the same!
google.com
Source: google.com
"Rose gave me a thorough tour and was truly outstanding. She demonstrated excellent knowledge and professionalism throughout. I will certainly do business again. Thank you."
google.com
Source: google.com
Lovely property in lovely surroundings. Would have liked more main bedroom bigger for storage. May arrange a second viewing.
google.com
Source: google.com
Rosie was very informative about the property and the area.
google.com
Source: google.com
Dan was extremely supportive and understanding of our situation. He kept us well informed and was very professional and friendly. I would highly recommend The Personal Agent.
google.com
Source: google.com
Sam was extremely helpful throughout the whole process, great communication and got the job done!
google.com
Source: google.com
A really impressive service from Sam, Ray and the team at The Personal Agent. They really stepped up at every turn and would thoroughly recommend!!;
google.com
Source: google.com
We recently moved home to Epsom and the Personal Agent handled everything for us. We dealt with Callum who was very professional and truly went above and beyond to help us with the move. He handled any and all queries we had very quickly and was always there to help us with the transition. He explained everything clearly to us and made everything as smooth as possible, this is the easiest move we’ve ever had. He deserves some recognition for his amazing work, wanted to let you know.
trustpilot.com
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Michelle and her colleagues are very helpful, prompt and professional with regards to all aspects of letting one’s properties. Their service is immaculate and I have had the pleasure of dealing with Personal Agents for over a decade.
google.com
Source: google.com
I would like to express my sincere gratitude to The Personal Agent in Epsom and especially to the agent named Ethan Haddon for the outstanding service! From the very beginning, Ethan demonstrated exceptional professionalism, attention to detail, and a genuine desire to help.
What stood out the most was how easy and pleasant it was to communicate with Ethan. He was always available, responded promptly to all my questions, and provided valuable advice. Thanks to his support, the entire experience was smooth, quick, and stress-free.
If you're looking for a reliable real estate agency and want to work with someone who truly cares about your comfort and results — I wholeheartedly recommend The Personal Agent and Ethan!
trustpilot.com
Source: trustpilot.com
Rosie was very helpful and professional. She answered all our questions, and went above and beyond with helping us to find our dream home. Thank you! Xx
google.com
Source: google.com
Seamless and professional
google.com
Source: google.com
Rosie from the personal agent was amazing! Very professional and was a great advocate for both seller and buyer!
google.com
Source: google.com
Rosie gave us a great tour with good knowledge of this particular property and location we viewed.
google.com
Source: google.com
Had a phone call yesterday with Isabel, she answered all my queries with perfect detail. Really good customer service.
I look forward to finding my future home, thank you so much!
trustpilot.com
Source: trustpilot.com
Rosie was amazing today. Always very friendly and informative. We would highly recommend the personal agent.
google.com
Source: google.com
We recently let our flat through The Personal Agent in Epsom and were delighted with the speed in which new tenants were found. The whole tenancy set up process was dealt with very professionally by the Lettings team. Charlotte Evans, the Property Manager and our main point of contact during the tenancy, has been very helpful and efficient in dealing with any issues we have had to date. We are very happy with the service we have received from The Personal Agent.
trustpilot.com
Source: trustpilot.com
Our experience with The Personal Agent has been amazing.
We recently rented a property and from the viewing to signing the contract the process has been very professionally handled and easy. Ethan has been so kind, great with arranging the viewing and seamlessly communicating the updates. Natasha has been exceptionally helpful, great communication, and always so quick to respond and efficiently solve our queries within the hour.
Thank you!
google.com
Source: google.com
We cannot recommend The Personal Agent highly enough. Callum, Stephanie and Charlotte from the very first email to moving in and beyond, their professionalism, efficiency, and friendliness have been absolutely outstanding.

They went above and beyond to ensure the whole process was smooth and stress-free. Communication was clear and timely, every question was answered with care, and they genuinely made us feel like valued clients.

What really stood out was their attention to detail and willingness to go the extra mile. Whether it was arranging online viewings at convenient times as we were in Australia at the time, helping navigate paperwork, or even checking in after move-in, their support was impeccable.

In a world where customer service can often feel like an afterthought The Personal Agent sets the standard. Thank you for making the experience so positive.
I’ll definitely be recommending you to friends and family.
trustpilot.com
Source: trustpilot.com
I enquired to view a property (Epsom branch) and managed to get it done on the same morning, which is great. Ethan was polite, friendly and professional, and throughout the letting process he supported us and promptly clarified all my questions.
The whole thing was super smooth.
trustpilot.com
Source: trustpilot.com
Thank you for our 2nd viewing yesterday Rosie, you are always very friendly and professional was nice to get another feel of the place.
google.com
Source: google.com
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Great Opportunity for Lettings Negotiator at The Personal Agent Lettings Epsom Office
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