Local Reviews
In January 2017, Norma R said about Burlington Hotel
Having done many Shearing breaks over the years, we decided to take our dad for a break on the 1st weekend of January. Despite asking for a room with disabled access, the room had a small step leading into it. Also, the toilet and shower had no handrails so it was quite difficult for our dad as he is used to a shower seat at home. He did manage to shower but only after we put plastic over the chair in the room and put it in the shower tray.
There was no wheelchair access to the reception area. Instead,you have to enter through the dining room. This proved quite difficult on arrival as the taxi driver did not know about this entrance. Dad can fortunately mobilise but it was difficult to negotiate suitcases, a walking frame and and a folded wheelchair up the few steps.
The meals were ok with a reasonable choice for the 3 courses. The breakfast service is much better now it has become buffet style. Even though there is a very wide variety of cereals and cooked food, there is also an option to order something from the kitchen.
As we have been on other Shearing holidays, the entertainment can be hit and miss but on this occasion,it was very good, if a little cheesy.
You have to sign up to cloud for WiFi access. Despite signing up, I didn't get access but I wasn't bothered by this.
The reception and eating areas were very welcoming. The bar was also reasonably priced with a good choice of wines, spirits and cocktails.
Some of the TVs are very old,showing only 5 channels. Some of our group had modern, flatscreen TVs with Freeview so there is evidence these are being replaced.
My biggest concern are the hallways and rooms which are in need of refurbishment. The corridor where the majority of our group stayed, including my dad,had a musty, damp smell. The carpets were also worn. I also understand, a few of the bathrooms leaked causing problems for the properties above and below.
Overall, a very pleasant weekend break, but rooms and corridors are in need of refurbishment. Also needs a ramp as well as steps by the main entrance.
There was no wheelchair access to the reception area. Instead,you have to enter through the dining room. This proved quite difficult on arrival as the taxi driver did not know about this entrance. Dad can fortunately mobilise but it was difficult to negotiate suitcases, a walking frame and and a folded wheelchair up the few steps.
The meals were ok with a reasonable choice for the 3 courses. The breakfast service is much better now it has become buffet style. Even though there is a very wide variety of cereals and cooked food, there is also an option to order something from the kitchen.
As we have been on other Shearing holidays, the entertainment can be hit and miss but on this occasion,it was very good, if a little cheesy.
You have to sign up to cloud for WiFi access. Despite signing up, I didn't get access but I wasn't bothered by this.
The reception and eating areas were very welcoming. The bar was also reasonably priced with a good choice of wines, spirits and cocktails.
Some of the TVs are very old,showing only 5 channels. Some of our group had modern, flatscreen TVs with Freeview so there is evidence these are being replaced.
My biggest concern are the hallways and rooms which are in need of refurbishment. The corridor where the majority of our group stayed, including my dad,had a musty, damp smell. The carpets were also worn. I also understand, a few of the bathrooms leaked causing problems for the properties above and below.
Overall, a very pleasant weekend break, but rooms and corridors are in need of refurbishment. Also needs a ramp as well as steps by the main entrance.
Source: tripadvisor.co.uk
In January 2017, ladyoflleisure said about Burlington Hotel
This was a return to the Burlington Hotel and I was very disappointed. The room we had was very nice and looked newly refurbish, with a lovely double walk-in shower and lots of hot water. It was the resturant which was the great disappointment. The service was very bad, having to wait 35/45 minutes for our main meal, and with parts of the meal missing or not available. The food which had always been excellent was of poor quality and tastless. It certainly made us not wish to return
Source: tripadvisor.co.uk
In January 2017, lou j said about Burlington Hotel
I have just retuned from a pleasant stay in this hotel.
I was delighted with the location....almost opposite the pier and close to the shops.
The staff throughout the hotel were very helpful and friendly.
I was in a single room (437) for which I had to pay a supplement. It was quite small with a single bed. It had a very narrow bathroom. Anyone over a size 14 would struggle to use the loo it's so narrow.
The room decor was a little 'tired' but was immaculately clean.
The towels were clean but very tatty. The 'bath towel' was very small, frayed and had a big hole in it. Such a shame this was put in the room, it created a bad impression. With hindsight I should have asked for this to be changed.
My main concern was the shower. The hot water became dangerously hot very quickly, and with no proper mixer unit on the tap...it was almost impossible to regulate the temperature. I gave up in the end and ran a bath.There is a tiny sticker on the wall stating the water is very hot, but it could easily be missed. It would have been good if this had been mentioned on the hotel information sheet that is placed on the bed.
The meals provided by Berties and the main restaurant were very good.
The buffet style breakfast was excellent with lots of choice.
The bar was well stocked and the bar staff were very pleasant. They handled a couple of rude customers very well and showed great patience with customers who found it hard to make a selection.
The evening entertainment was great.
Overall, for what I paid for 3 nights Half Board, this well located hotel offers excellent value for money, with the added bonus of great staff.
Yes, I would stay at this hotel again.
I was delighted with the location....almost opposite the pier and close to the shops.
The staff throughout the hotel were very helpful and friendly.
I was in a single room (437) for which I had to pay a supplement. It was quite small with a single bed. It had a very narrow bathroom. Anyone over a size 14 would struggle to use the loo it's so narrow.
The room decor was a little 'tired' but was immaculately clean.
The towels were clean but very tatty. The 'bath towel' was very small, frayed and had a big hole in it. Such a shame this was put in the room, it created a bad impression. With hindsight I should have asked for this to be changed.
My main concern was the shower. The hot water became dangerously hot very quickly, and with no proper mixer unit on the tap...it was almost impossible to regulate the temperature. I gave up in the end and ran a bath.There is a tiny sticker on the wall stating the water is very hot, but it could easily be missed. It would have been good if this had been mentioned on the hotel information sheet that is placed on the bed.
The meals provided by Berties and the main restaurant were very good.
The buffet style breakfast was excellent with lots of choice.
The bar was well stocked and the bar staff were very pleasant. They handled a couple of rude customers very well and showed great patience with customers who found it hard to make a selection.
The evening entertainment was great.
Overall, for what I paid for 3 nights Half Board, this well located hotel offers excellent value for money, with the added bonus of great staff.
Yes, I would stay at this hotel again.
Source: tripadvisor.co.uk
In February 2017, B7152FJpeterw said about Burlington Hotel
I went to this hotel for a weekend break, it included drinks vouchers on Saturday. The bedroom was comfortable with a good bed, but the room was sea facing and not double glazed, noise at night from passing vehicles. The shower was poor lacking power, reported to reception but did not improve. There were two lifts, but one was very small and remained out of service most of the weekend. The food was good, buffet breakfast with a good choice, Evening meal was waiter served. I would probably not stay here again.
Source: tripadvisor.co.uk
In February 2017, L M said about Burlington Hotel
Good atmosphere, good food, good entertainment.
The entertainment God is just EXCELLENT !!!
Mark is a great guy always happy and smiling . Nothing too much trouble. Staff very friendly and helpful overall good value for money.
The entertainment God is just EXCELLENT !!!
Mark is a great guy always happy and smiling . Nothing too much trouble. Staff very friendly and helpful overall good value for money.
Source: tripadvisor.co.uk
In February 2017, 771jenwal said about Burlington Hotel
Very good holiday nice position opposite pier very good food very good staff tim the driver moses dining room manager and of course MAGGIE lovely girl will be back just to see MAGGIE nice trips to Battle and Rye
Source: tripadvisor.co.uk
In February 2017, Raymond O said about Burlington Hotel
I was a bit worried about some of the reviews I had read before going on this Shearings coach break about this hotel ,but I was pleasantly surprised. Yes the hotel has a few issues here and there but that adds to its charm ,the staff are all nice ,its clean and warm ,and the entertainment is the evening is great fun ,and the food is good ,what more do you want for the small price you pay .And best of all its right on the sea front .
The only down side for me was our Shearings coach driver did,nt know anything at all about the places we visited on our excursions ,she was one of the poorest drivers we have had .but never mind it was still a nice break.
The only down side for me was our Shearings coach driver did,nt know anything at all about the places we visited on our excursions ,she was one of the poorest drivers we have had .but never mind it was still a nice break.
Source: tripadvisor.co.uk
In February 2017, f0ulkesr said about Burlington Hotel
We have just spent a three night break at The Burlington on a Shearings coach tour.We have visited many Bay hotels but i think that the Burlington is probably the best.It is very well situated on the seafront about a ten minute walk from the town centre which is a very good shopping area (Arndale centre, T J Hughes wetherspoons etc )
The hotel itself is a typical Victorian building, A lot of refurbishment seems to have taken place, other areas i,e the corridors do need attention.Our room on the third floor was of a good size with plenty of storage it was at the back of the hotel, very Quite and heated to a very pleasant temperature.The bedroom and bathroom appeared to have been recently decorated, my only small complaint would be the lack of a decent shelf in the bathroom.
Food in the restaurant was good with a reasonable choice and exceptionally good service, the buffet breakfast was top class, well cooked warm and of good quality.
Unlike the last couple of Bay Hotels we have stayed in The Burlington has a resident host / compare (Mark) who works very hard to make the evenings enjoyable
with the usual Bingo,Quiz and Cabaret act, he certainly succeeds in creating a good atmosphere,Bar prices were as you would expect in a South Coast hotel - beer £3.75, bottle of wine £15,
Overall for its value for money, good service,food and Exceptionally pleasant staff the Burlington is a hotel i would not hesitate to recommend'
The hotel itself is a typical Victorian building, A lot of refurbishment seems to have taken place, other areas i,e the corridors do need attention.Our room on the third floor was of a good size with plenty of storage it was at the back of the hotel, very Quite and heated to a very pleasant temperature.The bedroom and bathroom appeared to have been recently decorated, my only small complaint would be the lack of a decent shelf in the bathroom.
Food in the restaurant was good with a reasonable choice and exceptionally good service, the buffet breakfast was top class, well cooked warm and of good quality.
Unlike the last couple of Bay Hotels we have stayed in The Burlington has a resident host / compare (Mark) who works very hard to make the evenings enjoyable
with the usual Bingo,Quiz and Cabaret act, he certainly succeeds in creating a good atmosphere,Bar prices were as you would expect in a South Coast hotel - beer £3.75, bottle of wine £15,
Overall for its value for money, good service,food and Exceptionally pleasant staff the Burlington is a hotel i would not hesitate to recommend'
Source: tripadvisor.co.uk
In February 2017, SusssexGal said about Burlington Hotel
We stayed here after another hotel cancelled our booking last minute.
We booked through late rooms and was a little worried when we got there and they have no booking on their system. Thankfully the very helpful reception staff sorted this out.
The corridors looked a little tired but the room was lovely, really spacious and with a lovely view. All clean and had everything we needed.
A problem we had was that the room was super warm. We turned the heating off and opened the windows but still felt like we were cooking. This could of course, just be our preference and we could have been surrounded by others in their rooms who had heating on.
Also, the bed was too hard for us...but again, there was nothing wrong with it...just what we prefer.
Thank you for a pleasant stay.
We booked through late rooms and was a little worried when we got there and they have no booking on their system. Thankfully the very helpful reception staff sorted this out.
The corridors looked a little tired but the room was lovely, really spacious and with a lovely view. All clean and had everything we needed.
A problem we had was that the room was super warm. We turned the heating off and opened the windows but still felt like we were cooking. This could of course, just be our preference and we could have been surrounded by others in their rooms who had heating on.
Also, the bed was too hard for us...but again, there was nothing wrong with it...just what we prefer.
Thank you for a pleasant stay.
Source: tripadvisor.co.uk
In February 2017, Derek B said about Burlington Hotel
we were in room 338 the room was very clean and very warm. Lovely shower,cleaners in every day. Food was excellent. Staff all very polite. Weather was awful but we still enjoyed ourselfs. Meet some nice people and our shearings driver Mark was very good. Value for money. Entertainment excellent and drink vouchers went down a treat.
Source: tripadvisor.co.uk