Local Reviews
In November 2009, James C said about Burlington Hotel
We have stayed extensively with Shearings at various locations including this one on several previous occasions with varying degrees of satisfaction and (with one or two unfortunate exceptions at other locations) have generally got what we've paid for; and really if you want the 4 or 5 star trappings ... then go somewhere else and pay the proper money. We had a 3 night Turkey & Tinsel break 13th Nov. and could not fault this break in any way, it was exactly what we were looking and hoping for and were not disappointed; hotel was tastefully decorated, food was good; well cooked, well prepared and plentiful, staff were pleasant and helpful at all levels, room was clean (and kept clean) and the entertainment package was superb. We particularly enjoyed Mr. Peter Scott-Powel on Saturday, a polished and truly professional performer punching way below his weight in this setting. Entertainment host Alistair did a splendid job and did his very best to accomodate all tastes, particularly enjoyed the little tea-dance on Saturday afternoon, (foul weather outside) what a perfect touch. Fellow guests were pleasant, friendly and all out to enjoy themselves. Well done Shearings, hope you can do it again next year.
Source: tripadvisor.co.uk
In January 2010, motorbike_8 said about Burlington Hotel
Hotel situated on seafront,close to all amenities, hotel bedroom very draughty,and shabby, no central heating, radiator valves missing to turn heating on. Hotel supplied very small heater which was inadequate for size of room, however good points of visit, the food was excellent, service was very good. Entertainment :, Debbie Lee-James who was excellent , also a male comedian, and a male vocalist made for a good weekend, (shame only very few guests acutally got up to dance). Driver Noel /National hols was superb, driving in extreme adverse weather conditions got us safely to Eastbourne and home again.Come on Burlington update your hotel, !!! I would visit hotel again but would ask for a better room.It did have porterage facility but only if you were a Shearings client- as we were National clients we didnt 'qualify' for this service!!!!!!! and we were told so.
Source: tripadvisor.co.uk
In January 2010, RootsYorkshire said about Burlington Hotel
Travelled to this Hotel in January, food is first class ,entertainment is great Mark is a star and sure to get everybody going.Hotel is very clean and our room 310 sea view very spacious and clean. Although the wind can whistle through the windows the curtains are heavy enough to stop it penetrating the room. The room held the heat and we NEVER had the radiator on overnight. Would recomend this hotel
Source: tripadvisor.co.uk
In January 2010, cctwells said about Burlington Hotel
Just got back from a brilliant weekend at the Birlington. Our room 407 was very impressive and had an excellent view of the pier and sea front. It was clean, warm and very spacious with a newly fitted bathroom. The food was very good, as was the service. We enjoyed the caberet entertainment and of course the all inclusive bar and gala dinner. It was excellent value for money, I dont know how they do it. We will definately go again, there were four in our party and we all equally enjoyed ourselves. If you are going to be picky, the hotel was in need of a bit of a face lift in some parts, but for me it added to the charm and character of the 160 year old beautiful building. Free parking was also an added bonus. I would recommend this hotel and location to my family and friends.
Source: tripadvisor.co.uk
In February 2010, susieq096 said about Burlington Hotel
stayed for 4 nights with Shearings, room lovely paid extra for sea view, newish bathoom, food very good, quite a good choice, well cooked and served, lounge where the entertainment was on was rather cold though, but the hotel generally was warm. Would definitely recommend the Burlington and would stay again.
Source: tripadvisor.co.uk
In March 2010, Sylvia C said about Burlington Hotel
Although in a good location next to pier and shopping , hotel in bad need of refurbishment. If you are booking a stay make sure your room is not behind the lifts or you will get "1st floor doors opening, 2nd floor doors opening" etc most of the night which can be clearly heard when you are trying to sleep. Staff excellent - evening meal average but breakfast good. Mark the entertainments manager was a diamond as was the bar staff.
Source: tripadvisor.co.uk
In May 2010, cumbrianlass28 said about Burlington Hotel
Thoroughly enjoyed your stay in the Burlington Hotel. The entrance rooms are comfortable, clean and updated (also very warm). The bedroom we were in on the 3rd floor was comfortable and clean, if a little tired looking. Food and service excellent. Well done the Burlington catering for so many guests.
Source: tripadvisor.co.uk
In June 2010, TraceyKingsLynn said about Burlington Hotel
We have stayed 4 times, the rooms vary a lot, this time we paid extra for an upgraded room and it was worth it,. The location really makes this a great place to stay, if you sleep with the window open you can hear the sea lapping on the beach, We both suffer with bad backs and the beds have always been very comfortable. Meals are a bit rushed the poor staff have to practically run about but the food is good with plenty of choice. There are plenty of nice hotels in Eastbourne, but the Burlington is very good value. don't forget to add the cost of parking to your stay, be careful if you park in the car park because you may get boxed in by inconsiderate drivers.
Source: tripadvisor.co.uk
In July 2010, Unlucky_8 said about Burlington Hotel
We stayed at this hotel at Easter. As we have travelled with Shearings previously we were aware to book an upgraded bedroom, which was worth the extra charge. The room we were allocated was lovely, spacious, brand new fittings and furnishings and the bathroom was very good, with bath and shower and plenty of room to move about. The food and entertainment were also very good. I would stay at this hotel again but only in an upgraded bedroom.
Source: tripadvisor.co.uk
In July 2010, lyndaella said about Burlington Hotel
We travelled with Shearings for a week's holiday. Stayed in their other hotel - The Majestic - 3 years ago and was disgusted with it, so decided to try the Burlington. We had room 320 which was on the corner of the building by Harry Ramsdens. The smokers who stand at the entrance give a really bad impression - the hotel should provide somewhere for them which is out of the public view. We paid extra for a sea view and were pleasantly surprised with the room. It had two windows on the sea side and another window on the side overlooking the rest of the Prom. The bathroom was a good size, grotty handbasin, with a window that also overlooked the Prom. The furnishings were the standard Shearings with the old fashioned bedspreads and white sheets which resemble hospital beds. As usual the bedside lampshades were broken. The TV only had 5 channels and was poor reception although the TV in the "TV lounge" (which resembles a very basic coffee bar) had a digital flat screen TV with every channel!! There are two lifts serving the whole building. The smallest only takes 2 with comfort, although is supposed to take 4. The other will take 6, but is supposed to take 8. They caused a real problem at meal times and when the whole coach full returned from a trip out, as nearly all the people staying here are in their 70s and 80s and a lot of them have difficulty walking or use wheelchairs. What would happen if there was a fire and the lifts couldn't be used I dread to think. Some of the people couldn't walk down the stairs and would therefore hold up the able bodied trying to get out of a burning building! All the staff are foreign and have to work very hard. Everyone is packed into the dining room at mealtimes. At the beginning of the week service was very slow between courses, but seemed to improve as the week went on. Some of the staff never smile and practically throw your plate at you. The food resembles school dinners and the portions are never big enough. They serve some of the strangest combinations of potatoes and veg that you have ever seen. The breakfast is the same every day - a selection of cereals and tinned prunes and grapefruit and fruit juices. The cooked breakfast seems to get smaller every time you stay at one of their hotels . With the evening meal you now get 1 slice of a small rubbery french stick. This used to be a warm roll. They are cutting back everyway that they can. The decoration in the corridors of the hotel is terrible. The carpet has strips of tape covering the holes and the wallpaper looks like its been there since the 1970s. All the doors are scuffed and need a coat of paint. The coaching side of the holiday is excellent. Theo was an excellent driver and always in a pleasant chatty mood. The variety show at the Hippodrome is also excellent and well worth going to. We only tried the evening entertainment in the hotel once. It was quite depressing in the entertainment area and the comedian seemed to talk to the guests like they were residents in an old folk's home. The hotel has the best position on Eastbourne's prom and could be made so nice if only Shearings spent some of their profits and improved the food and decoration.
Source: tripadvisor.co.uk