Local Reviews
In April 2025, Sheena F said about The Burlington Hotel
The hotel was lovely very dog friendly
The staff were great.
Though the bathroom could have done with good clean round shower and round toilet and sink the pipes were all green.
Also the door glass all over could have done with a clean many times in a day,very hard I know with lots of guests.
Attention to detail.
Paintwork all needs touching up.
We had a lovely time though.
Thanks
The staff were great.
Though the bathroom could have done with good clean round shower and round toilet and sink the pipes were all green.
Also the door glass all over could have done with a clean many times in a day,very hard I know with lots of guests.
Attention to detail.
Paintwork all needs touching up.
We had a lovely time though.
Thanks
Source: tripadvisor.co.uk
In May 2025, Robert P said about The Burlington Hotel
Excellent hotel and facilities, Well worth the money. All the staff were fantastic and the hotel is well worth a book of your looking to stay in Eastbourne. They also cater for your pets and give them a very warm welcome. Food was amazing and freshly made.
Source: tripadvisor.co.uk
In May 2025, Rooombiter said about The Burlington Hotel
We stayed at the Burlington for three nights in April whilst visiting family and it was fine for us.
The hotel is large and suffers like a lot of these vintage seaside hotels with a historical infrastructure that would need millions of pounds spent on it to modernise it and return it to its former grandeur. That said, the cheerful staff do their best to work with the limitations of the building and its fittings.
Our room on the third floor was clean and had everything we needed, the wifi was fast and reliable. The bed was a bit hard for our liking but we managed to sleep ok, the shower was hot and powerful enough for our needs.
We only ate breakfast in the hotel, there was a decent buffet with plenty of everything, fruit, yoghurt, pastries, juice, toast including gluten free with a separate toaster etc and a full English of course.
Apart from a daily hunt for teaspoons we couldn’t fault it.
The staff were friendly and helpful, we would definitely stay here again when back in Eastbourne.
The hotel is large and suffers like a lot of these vintage seaside hotels with a historical infrastructure that would need millions of pounds spent on it to modernise it and return it to its former grandeur. That said, the cheerful staff do their best to work with the limitations of the building and its fittings.
Our room on the third floor was clean and had everything we needed, the wifi was fast and reliable. The bed was a bit hard for our liking but we managed to sleep ok, the shower was hot and powerful enough for our needs.
We only ate breakfast in the hotel, there was a decent buffet with plenty of everything, fruit, yoghurt, pastries, juice, toast including gluten free with a separate toaster etc and a full English of course.
Apart from a daily hunt for teaspoons we couldn’t fault it.
The staff were friendly and helpful, we would definitely stay here again when back in Eastbourne.
Source: tripadvisor.co.uk
In May 2025, Phoebe H said about The Burlington Hotel
My husband booked this hotel online for one night as it was cheaper we was going to the Theatre in Eastbourne that same night
On arrival the staff where very helpful once we found our room thats when we realised why it was so cheap
They had given us two separate beds the bathroom looked like it hadn’t seen bleach in a while but the most unbelievable thing was when I opened the window not only did it look out onto metal stairs but all the window ledge and surrounding area was covered thick in pigeon poop and the window had smears if it down it
Im sorry but no effort was made to remove this muck
My husband has COPD a lung condition thats incurable and having to breath in the spores and dust from this vile mess is unacceptable
We slept all night with the room sealed up which was very uncomfortable
So much so my husband had to use his puffer more than usual that morning
Breakfast was ok but dry and warm
Sorry to say that never again would I book a room at this hotel
Very unsatisfied guests
On arrival the staff where very helpful once we found our room thats when we realised why it was so cheap
They had given us two separate beds the bathroom looked like it hadn’t seen bleach in a while but the most unbelievable thing was when I opened the window not only did it look out onto metal stairs but all the window ledge and surrounding area was covered thick in pigeon poop and the window had smears if it down it
Im sorry but no effort was made to remove this muck
My husband has COPD a lung condition thats incurable and having to breath in the spores and dust from this vile mess is unacceptable
We slept all night with the room sealed up which was very uncomfortable
So much so my husband had to use his puffer more than usual that morning
Breakfast was ok but dry and warm
Sorry to say that never again would I book a room at this hotel
Very unsatisfied guests
Source: tripadvisor.co.uk
In May 2025, bparkercars said about The Burlington Hotel
Stayed 2 nights for Magical Motors. Great location opposite the pier and close to all amenities. Parking and dog friendly too. The hotel is in need of some updating though the rooms are very clean but basic. The bed was very comfortable and the staff and service were excellent. The only disappointment was the view from the window - pigeon poo and rubbish but we were only in the room at night so not too bothered. On the whole, good value and we will return.
Source: tripadvisor.co.uk
In June 2025, Leanne S said about The Burlington Hotel
The hubby and I were only planning to be in the area for the day but decided to stay overnight last minute and this hotel is on the front and has a private parking area which only cost an additional £6.
The hotel has a 3* rating, which is fine.
Sadly the room was grubby and falling apart.
There was still rubbish in the bin from the previous occupants.
The furniture had seen better days and all needed replacing.
The staff were very helpful and friendly.
It's in a great location and cheap.
The hotel has a 3* rating, which is fine.
Sadly the room was grubby and falling apart.
There was still rubbish in the bin from the previous occupants.
The furniture had seen better days and all needed replacing.
The staff were very helpful and friendly.
It's in a great location and cheap.
Source: tripadvisor.co.uk
In June 2025, cyprus55 said about The Burlington Hotel
Wasn’t expecting much after seeing reviews but we were pleasantly surprised.
Yes the hotel is a bit rough in corridors and stairs and from what we heard some of the rooms.
We found the other main areas very pleasant.
First of all a big thank you to every member of staff, the staff are all brilliant and I mean all.
Absolutely felt at home and welcomed here.
The food we found to be lovely and enjoyed everything we ate.
The room again was absolutely fine ,
We were comfortable and the bed and towels were lovely and clean.
We wouldn’t hesitate to come back.
Thank you all at the Burlington, you are all stars.
Yes the hotel is a bit rough in corridors and stairs and from what we heard some of the rooms.
We found the other main areas very pleasant.
First of all a big thank you to every member of staff, the staff are all brilliant and I mean all.
Absolutely felt at home and welcomed here.
The food we found to be lovely and enjoyed everything we ate.
The room again was absolutely fine ,
We were comfortable and the bed and towels were lovely and clean.
We wouldn’t hesitate to come back.
Thank you all at the Burlington, you are all stars.
Source: tripadvisor.co.uk
In June 2025, Mike A said about The Burlington Hotel
It's a pity they don't spend money on doing this place up. I stayed in the torbay hotel last year also once owned by coast to coast hotels and they share the same faded grandour. The public rooms were once magnificent spaces by the look of it but the weather has taken its toll on the facade which needs work
My room was clean and functional but wall paper was peeling and I had a view of the burnt out part of the building from my window. But the bed was comfortable and I slept well despite the heatwave and had a desk fan. No air con here. Two ancient looking lifts and one of them tiny. You can take pets and the staff were nice enough. They have a turn on twice a week to entertain the mostly elderly coach tourists. I didn't eat so have no idea of the menu. The bar shuts early. Value for money but faded.
My room was clean and functional but wall paper was peeling and I had a view of the burnt out part of the building from my window. But the bed was comfortable and I slept well despite the heatwave and had a desk fan. No air con here. Two ancient looking lifts and one of them tiny. You can take pets and the staff were nice enough. They have a turn on twice a week to entertain the mostly elderly coach tourists. I didn't eat so have no idea of the menu. The bar shuts early. Value for money but faded.
Source: tripadvisor.co.uk
In June 2025, Simon C said about The Burlington Hotel
The hotel is a very old building, made up of multiple adjacent properties, with a spectacular amount of ground floor hosting space.
Parking, in their own rear car park, was just £6, a bonus in Eastbourne. We got the last space.
Our room was large with a high ceiling as it was on the first floor, but at the back, with a large bathroom, complete with a full bath and shower over. Spotlessly clean and comfortable but in a tired building. Fan was provided as we’re in a heat wave.
Table de hote dinner was excellent for £22 per head and house wine was the same price for a bottle. Huge dining room, and exceptionally quick service.
Slept well, but you will possibly hear noise from the floor above.
Breakfast was also excellent, huge range on the unlimited buffet.
Parking, in their own rear car park, was just £6, a bonus in Eastbourne. We got the last space.
Our room was large with a high ceiling as it was on the first floor, but at the back, with a large bathroom, complete with a full bath and shower over. Spotlessly clean and comfortable but in a tired building. Fan was provided as we’re in a heat wave.
Table de hote dinner was excellent for £22 per head and house wine was the same price for a bottle. Huge dining room, and exceptionally quick service.
Slept well, but you will possibly hear noise from the floor above.
Breakfast was also excellent, huge range on the unlimited buffet.
Source: tripadvisor.co.uk
In June 2025, Mole26 said about The Burlington Hotel
Great location close to the tennis club. Room clean, bed comfortable. Sea view very pleasant. Breakfast was outstanding. Yes I accept that it needs a bit of sprucing up. But if you have great staff, food and location I will settle for that. Would return
Source: tripadvisor.co.uk