Local Reviews
In September 2015, patsy m said about Burlington Hotel
waitress service very poor language barrier
Mouldy bread removed when reported to restaurant head waiter
Uncooked sausage cooked on one side only raw underneath
Brown lettuce served with salad
Food temperature cool all food was served only just warm
Mouldy bread removed when reported to restaurant head waiter
Uncooked sausage cooked on one side only raw underneath
Brown lettuce served with salad
Food temperature cool all food was served only just warm
Source: tripadvisor.co.uk
In September 2015, Roger S said about Burlington Hotel
Good rooms at value for money prices. average food but great entertainment. Locallity is very good close to the pier. Attractive seafront area. Generally very good. Eastbourne has some lovely walking areas.
Source: tripadvisor.co.uk
In September 2015, Martin B said about Burlington Hotel
This is a Shearings Hotel and as such you can expect good service normally.
We had a Standard plus room with sea view, it was excellent all that we could have wanted. This came to a stop when we went down for dinner, the waitress on the first night did not know what she was doing it took 3 attempts to get our meal correct. the next 2 evening service was OK but on the 3rd night we waited 1 hour for the starter course and a further 45 mins for the main course (the restaurant manager couldn't care a less) 5 tables in total were treated like this,the sweet course was virtually non existent as they had run out of sweets. Would I stay there again YES but only for the position.
We had a Standard plus room with sea view, it was excellent all that we could have wanted. This came to a stop when we went down for dinner, the waitress on the first night did not know what she was doing it took 3 attempts to get our meal correct. the next 2 evening service was OK but on the 3rd night we waited 1 hour for the starter course and a further 45 mins for the main course (the restaurant manager couldn't care a less) 5 tables in total were treated like this,the sweet course was virtually non existent as they had run out of sweets. Would I stay there again YES but only for the position.
Source: tripadvisor.co.uk
In September 2015, Michael H said about Burlington Hotel
We spent the weekend at the Bay Burlington Hotel in Eastbourne and what a nice stay, checking in was very smooth even when we had turned up early. The room was on the 2nd floor towards the rear. The room especially the bathroom needs updating (refurb) but it was clean, quite and the bed was very comfortable, the TV was out of the dark ages, reception poor. The food and service were excellent especially the waitress Mariann who was great nothing too much trouble and always had a smile. The entertainment on the Friday and Sunday was very enjoyable the quiz is a great idea and the bar prices were very reasonable for a hotel. The hotel is a short walk to the town center where is plenty of choice for shopping, eating out and good value pubs. We will visit again.
Source: tripadvisor.co.uk
In October 2015, Worldtraveller said about Burlington Hotel
The hotel is relatively cheap for a short stay, but you don't get any frills. There is no shower gel in the rooms, and only one pillow each. If you want extras you have to ask for them. We did request a mattress cover, as the bed was rather hard, and were promptly supplied with one. Breakfast too if you wanted things like yoghurt and fresh fruit you had to ask for them, they weren't on view in the dining room. Personally I would prefer to pay a bit extra and have these things supplied, but I assume that this wouldn't suit everyone.
Source: tripadvisor.co.uk
In October 2015, John M said about Burlington Hotel
We upgraded our room to a sea view and had a large, comfortable bedroom that had been refurbished. There was a problem with hot water for the shower, but that was a minor issue. If you have a sea view, however, be mindful that the hotel almost faces the pier and the main road can be quite busy with traffic and nightclub revellers will pass by at the weekend.
We also found the food good compared to other Shearings hotels and we had a lovely waitress called Maria. On our first evening a couple complained to the restaurant manager about her poor service. This was quite unjustified. Everyone had one down to dinner at once and Maria was working like. Trojan. We think she got reprimanded, which was most unfair.
The included trip out was a bit hectic, because we visited three towns. Two would have been sufficient. We didn't go on the optional tripod to the entertainment.
We also found the food good compared to other Shearings hotels and we had a lovely waitress called Maria. On our first evening a couple complained to the restaurant manager about her poor service. This was quite unjustified. Everyone had one down to dinner at once and Maria was working like. Trojan. We think she got reprimanded, which was most unfair.
The included trip out was a bit hectic, because we visited three towns. Two would have been sufficient. We didn't go on the optional tripod to the entertainment.
Source: tripadvisor.co.uk
In October 2015, janet378 said about Burlington Hotel
A pleasant well run hotel The public rooms are well decorated and inviting. The best rooms are in the front overlooking the sea .My room a twin room was at the back but very well decorated and comfortable bed The ensuite was newly installed The dinning room is large and we had a table by the window.
Source: tripadvisor.co.uk
In October 2015, BRUCE L said about Burlington Hotel
Great location, facilities good, within easy reach of town and great walk along promenade. Meals good and entertainment in evening. Problem with shower, not strong pressure and last day no hot water. Hotel clean but the lifts NOT reliable.
Source: tripadvisor.co.uk
In October 2015, forestwood said about Burlington Hotel
brillant stay. only south coast is not for me.
the hotel is in a great position in eastbourne on the front.all the staff in the hotel were friendly and excellent staff. food was very good. freeview small flat screen tv. an excellant stay but i would rather been in devon and cornwall with shearings but at least for once. try south coast and with if i had not try would not have known
.roll on to my next shearings holiday only this time devon and cornwall
the hotel is in a great position in eastbourne on the front.all the staff in the hotel were friendly and excellent staff. food was very good. freeview small flat screen tv. an excellant stay but i would rather been in devon and cornwall with shearings but at least for once. try south coast and with if i had not try would not have known
.roll on to my next shearings holiday only this time devon and cornwall
Source: tripadvisor.co.uk
In October 2015, Peter h said about Burlington Hotel
A typical shearing hotel.Service was good, room was clean and functional staff were helpful and pleasant.Shearing management should send all their chefs here to learn how to produce a runny fried egg.Perfect runny egg every morning,congratulations!! Excellent driver on coach knowledgeable and pleasant,although jokes need upgrading!Only minor criticism was heating at times became a little overpowering.
Source: tripadvisor.co.uk