Local Reviews
In July 2015, Epsom_SurreyTerence said about Burlington Hotel
The room was large ,nicely furnished with superb view of pier and beach, the room was warm but this is down to the current freaky weather. Food good, the service and hospitality of the staff simply great, I had a peek in the kitchen as I was making toast, and saw very high standards of cleanliness ,chefs serving food wearing blue gloves. I will return.
Source: tripadvisor.co.uk
In July 2015, Les B said about Burlington Hotel
The Hotel was what you would expect from a Bay hotel The service was good The rooms were very tired but clean and the view from the front of the hotel over the pier and beach was 1st class
We went self drive and there was plenty of convenient parking adjacent to the Hotel at a moderate charge. The entertainment varied from very good to poor.The Lifts were embarrassing
You have to take into account for the money you pay for the food and accommodation plus entertainment with the optional coach trip. In My opinion was good value for money It was defiantly not 5 Star you get what you pay for. Saying that the location was very good with access to Eastbound and the surrounding area.
We went self drive and there was plenty of convenient parking adjacent to the Hotel at a moderate charge. The entertainment varied from very good to poor.The Lifts were embarrassing
You have to take into account for the money you pay for the food and accommodation plus entertainment with the optional coach trip. In My opinion was good value for money It was defiantly not 5 Star you get what you pay for. Saying that the location was very good with access to Eastbound and the surrounding area.
Source: tripadvisor.co.uk
In July 2015, Glynnchris said about Burlington Hotel
This is the third time at this hotel I find this hotel very convenient to the beach the pier and the town centre,on this occasion had a room on the 4th floor 434 paid a little extra for a upgrade and it was worth it wonderfully bathroom great room LED tv throws and cushions on the bed and the usual tea making equipment.The food quality and variety is excellent staff very helpfully to a fault,you will be happy at this hotel but you may have problems with the lift at mealtimes they are very busy at these times,enjoy your holiday
Source: tripadvisor.co.uk
In July 2015, PETER S said about Burlington Hotel
We have just stayed here on a long weekend break with Shearings. The hotel is in a lovely position on the sea front near the pier, and close to the shopping centre. The hotel was spotlessly clean, as was our room which had clearly been refurbished. The food was excellent, with good choices and portions. All the staff were friendly and very helpful, and the restaurant was very efficiently run. It was great value for the price.
Source: tripadvisor.co.uk
In July 2015, Mary W said about Burlington Hotel
Nice friendly hotel, staff very good and helpful rooms clean if a little tired maybe pay for upgrade.Food very good Evening entertanment good location car park facility great value for money will stay here again
Source: tripadvisor.co.uk
In July 2015, Chris G said about Burlington Hotel
Stayed for midweek break last week. Paid 200 pounds extra for sea view, premier room, well worth it from reports from other guests about the standard rooms. Food definitely gone downhill compared with other Shearings hotels. Service in restaurant bad due to Shearings not employing enough staff to cope with the large number of guests. Waited over 40 minutes for food on one occasion. The hotel is tired and in need of reprinting and refurbishment especially in stairways and corridors. Mark the entertainments manager is fantastic and saves the hotel. Cannot understand why no bingo on last night of most people's stay (Thursday), surely someone else can call bingo when mark off.
Source: tripadvisor.co.uk
In July 2015, WHEATEAR2013 said about Burlington Hotel
tlc had obviously been done to the hotel - the room was clean bright and hot the bed was very comfortable digital tv meant sky news was available the room was on the edge of the hotel so there was a sea view from the window. food continues to be good although there were times were the menu options were not available. and service in the restaurant was not always as speedy as i would have liked tea and coffee service good
wi fi the cloud in reception areas excellent as were the reception staff and fortunately wetherspoons is within walking distance for a taste of real ale not available in hotel
wi fi the cloud in reception areas excellent as were the reception staff and fortunately wetherspoons is within walking distance for a taste of real ale not available in hotel
Source: tripadvisor.co.uk
In July 2015, Leavin1 said about Burlington Hotel
Stayed last weekend. Although the hotel is old and needs a bit of updating we enjoyed ourselves. The staff were very friendly and extremely helpful. The entertainment was good especially Mark the entertainment manager and as we hadn't expected any was a nice surprise.
The hotel overlooks the sea and the pier, but we couldn't get a sea view room as the hotel was full and that was a shame.
The food was good and our waiter George was very friendly and helpful.
The only downside was the lifts which were very claustrophobic and small.
Overall a good weekend.
The hotel overlooks the sea and the pier, but we couldn't get a sea view room as the hotel was full and that was a shame.
The food was good and our waiter George was very friendly and helpful.
The only downside was the lifts which were very claustrophobic and small.
Overall a good weekend.
Source: tripadvisor.co.uk
In July 2015, ann t said about Burlington Hotel
Stayed with my friend on a 8 day shearing's break .On arrival at hotel check in was quite quick and cases were brought up to our rooms, again we didn't wait too long.We paid for refurbished room and was on the 3rd floor worth the extra money lovely clean room/bathroom had new shower and a bath and flat screen TV with a good choice of channels view overlooked back of hotel but didn't worry us as didn't spend much time in the room. Only downside was that room was really hot and we only had one pillow each we contacted reception and the lady on duty at the time provided extra pillows and a Fan for the room which we really appreciated. Our cleaner called Anna also deserves a mention she was lovely and thoroughly cleaned our room each day. The food in the restaurant was okay but not up to usual shearing's standards vegetables were not always drained properly and some meals quite bland compared to other hotels and was also informed no fresh fruit available although the waiting staff worked hard to serve everyone as quickly as they could. The bar staff were friendly and did not keep people waiting. The entertainment was okay but could have been better some acts were not on for very long The hotel generally is looking tired but was clean and lovely being on the sea front .
Source: tripadvisor.co.uk
In August 2015, CocoGrimsby said about Burlington Hotel
Best hotel for location but everything else lets it down. The hotel is very stuffy with no circulation of fresh air.
The room was reasonable and fairly big but very odd
The old fashioned small tv was on a stand on the floor at the bottom of the bed so we could only see the top 4inches of the screen. The room would benefit by having the wardrobe moved to the opposite corner then the tv could be seen properly. We paid extra for a sea view and were allocated room 412 on the top floor. The veiw was lovely but I think it is a bit of a cheek charging per person for the view after all we were both looking out of the same window
We were unfortunate enough to get the room that had the bathroom with the hot water tap in the sink not working at all
We had to get hotwater from the bath tap and put it in the sink with the kettle. This tap has not worked for ages as I remember a review on here stating this fact months ago. The cleaners cannot have cleaned the sink properly without hot water. Why dont they report it
On the plus side the bed was clean and comfy. The bath was clean and had hotwater and the shower was very good.
The dining room was awful
The worst we have experienced with Shearings. The bacon was always dried up and overcooked. No fresh fruit available at breakfast unlike all the other Shearings hotels. The food was poorly cooked and there was only ever 2 little pats of butter per table and you had to ask for sauces. The crockery was disgusting and I think if a visitor from the area health went there the dining room would be closed down. There was food stuck to the crockry and cutlery as it had not been rinsed properly. On the last morning we went down early for breakfast as told by the driver and had to wait 20 min to be served. When Our tea arrived it was luke warm so we left it
This is the worst experience we have had with Shearings and I must admit it has put us off
We do not usually complain because we believe that you get what you pay for but we do expect hot water and clean cups plates and cutlery. We would not reccomend this hotel and it has spoilt our memories of Eastbourne. Wish we had returned to the Majestic.
The room was reasonable and fairly big but very odd
The old fashioned small tv was on a stand on the floor at the bottom of the bed so we could only see the top 4inches of the screen. The room would benefit by having the wardrobe moved to the opposite corner then the tv could be seen properly. We paid extra for a sea view and were allocated room 412 on the top floor. The veiw was lovely but I think it is a bit of a cheek charging per person for the view after all we were both looking out of the same window
We were unfortunate enough to get the room that had the bathroom with the hot water tap in the sink not working at all
We had to get hotwater from the bath tap and put it in the sink with the kettle. This tap has not worked for ages as I remember a review on here stating this fact months ago. The cleaners cannot have cleaned the sink properly without hot water. Why dont they report it
On the plus side the bed was clean and comfy. The bath was clean and had hotwater and the shower was very good.
The dining room was awful
The worst we have experienced with Shearings. The bacon was always dried up and overcooked. No fresh fruit available at breakfast unlike all the other Shearings hotels. The food was poorly cooked and there was only ever 2 little pats of butter per table and you had to ask for sauces. The crockery was disgusting and I think if a visitor from the area health went there the dining room would be closed down. There was food stuck to the crockry and cutlery as it had not been rinsed properly. On the last morning we went down early for breakfast as told by the driver and had to wait 20 min to be served. When Our tea arrived it was luke warm so we left it
This is the worst experience we have had with Shearings and I must admit it has put us off
We do not usually complain because we believe that you get what you pay for but we do expect hot water and clean cups plates and cutlery. We would not reccomend this hotel and it has spoilt our memories of Eastbourne. Wish we had returned to the Majestic.
Source: tripadvisor.co.uk