Local Reviews
In September 2025, Ryan said about The Burlington Hotel
Location.
Price, you get what you pay for.
Staff were helpful Shower was ok but not very powerful.
Our view was to the rear of hotel which overlooked a fire escape and car park. Ask for a room at the front.
The hotel was clean but not pristine.
Price, you get what you pay for.
Staff were helpful Shower was ok but not very powerful.
Our view was to the rear of hotel which overlooked a fire escape and car park. Ask for a room at the front.
The hotel was clean but not pristine.
Source: booking.com
In September 2025, Sarah said about The Burlington Hotel
Ok stay
Staff friendly, bar was good, food nice
Room was small, too hot. Had a ripped bath towel & dirty used teaspoon. Other room on booking had a used napkin in the bed! Whole hotel needs a refresh inside & out!
Source: booking.com
In September 2025, Karen said about The Burlington Hotel
Everything
Nothing
Source: booking.com
In September 2025, Rachel said about The Burlington Hotel
Grand old Hotel Burlington
The grandeur of the hotel was lovely. Location great. Bed very comfortable. Friendly staff.
Constructive criticism..... the bathroom needs a deep clean. Shower surround and shower hose very gungy. Loo hinges dirty. Skirting boards dirty. The whole room was tired. Window frame mouldy. But the room was cheap...
Source: booking.com
In September 2025, Trudy said about The Burlington Hotel
Perfect for a night away
Staff were so friendly
Shame there was not enough parking
Source: booking.com
In September 2025, Natalie said about The Burlington Hotel
Excellent location and room with view towards the pier
Staff were great - we had a lovely warm welcome. Location was perfect and had stunning view towards the pier. Breakfast was also good. Entertainment in the evening was fun too.
Discussed with the hotel who reimbursed the cost as a result of the feedback / experience.
Source: booking.com
In September 2025, Peter said about The Burlington Hotel
Great value for money in these money-conscious times.
A lovely, clean room comparable in my opinion with much more expensive and modern premises. Breakfasts were great and the table service was exemplary. This is clearly a friendly working environment as the staff were always very polite. And the afternoon teas and cakes on the sundeck were amazing. I can't think of better value for money. This was our experience.
Nothing realistically. Whilst tiny, the lifts reliably did their job !
Source: booking.com
In September 2025, Ann said about The Burlington Hotel
Enjoyable Stay
Location, room and entertainment.
Nothing
Source: booking.com
In September 2025, Clare said about The Burlington Hotel
Nice Hotel, overall a great stay a wonderful base for a holiday in Eastbourne. Centrally located.
We liked....
Comfy beds (not the Pillows though!)
Plentiful delicious good choice of breakfast
Location
Staff friendly.. Sarah on reception in particular was so helpful and also the young man at breakfast although we never got to ask his name.. He was fab.
Great WiFi
Beautiful views of the sea front.
Hotel was clean and tidy. The lack of parking spaces as a disabled badge holder. Presumably the hotel knows roughly how many blue badge holders it has staying so perhaps it could reserve the required amount of spaces needed.
The rooms and common areas were excessively hot.
No fridge in the room.
No safe in one of our rooms.
Cheap toilet paper, so we bought our own!
Pillows were too hard.
Comfy beds (not the Pillows though!)
Plentiful delicious good choice of breakfast
Location
Staff friendly.. Sarah on reception in particular was so helpful and also the young man at breakfast although we never got to ask his name.. He was fab.
Great WiFi
Beautiful views of the sea front.
Hotel was clean and tidy. The lack of parking spaces as a disabled badge holder. Presumably the hotel knows roughly how many blue badge holders it has staying so perhaps it could reserve the required amount of spaces needed.
The rooms and common areas were excessively hot.
No fridge in the room.
No safe in one of our rooms.
Cheap toilet paper, so we bought our own!
Pillows were too hard.
Source: booking.com
In September 2025, Jonathan said about The Burlington Hotel
Nice place, needs TLC
Nice view out to sea.
Tired decor.
Source: booking.com