Local Reviews
In May 2025, Mark Green said about The Grand Hotel Eastbourne
Great hotel with real character. Very friendly, helpful and professional staff. This is an old building and in places it looks a little tired but in no way did this distract from the enjoyment of our stay. A beautiful location and we had a sea view room which made the stay even more special. We had a wonderful afternoon tea and will be back for a longer stay to make more of the spa facilities.
Source: google.com
In May 2025, Mel said about The Grand Hotel Eastbourne
Mother and teenage daughter stay.
From the minute we arrived we were treated like royalty. The people there make stay amazing, every single staff member from the concierge, students in bar staff , to the cleaners were amazing.
friendly relaxed and approachable. Taking the time to have a conversation even when they were busy.
We stayed 3 nights ;
In the junior suite for 2 nights and had a large double bed and a double sofa bed which were both super comfortable.
The room was extremely clean and were given plenty of coffee and water anytime we asked for more. Nespresso Coffee machine with pods and a kettle with lots of choice including hot chocolate (all on brand)
Room service was spot on, no long wait times and the food was beautiful.
We have breakfast in bed on one day and this was a real highlight , hot food served beautifully on a table for us.
On the last night we enjoyed our stay so much we decided to stay another night in a main suite. The sea view was beautiful the room was lovely however I wish I had known we were going to get 2 single beds in one room or we would have stayed where we were (to be fair, it was busy and they didn’t have any more beds as we booked an additional night last minute, we were also offered the option to move back but as we had already asked Chris to move our luggage I decided against it.)
The hotel itself is a beautiful old building and the still a grand one in my opinion.
The swimming pools were beautiful and warm and not overcrowded by any standard. We never swam with more than 5 people in the pool at any time.
My daughter has fallen in love with the hotel and the staff and I feel exactly the same. We cannot wait to come back. The most relaxing short break we have had in a long time.
Thank you to all the staff at the “The Grand “ for making our stay so special.
From the minute we arrived we were treated like royalty. The people there make stay amazing, every single staff member from the concierge, students in bar staff , to the cleaners were amazing.
friendly relaxed and approachable. Taking the time to have a conversation even when they were busy.
We stayed 3 nights ;
In the junior suite for 2 nights and had a large double bed and a double sofa bed which were both super comfortable.
The room was extremely clean and were given plenty of coffee and water anytime we asked for more. Nespresso Coffee machine with pods and a kettle with lots of choice including hot chocolate (all on brand)
Room service was spot on, no long wait times and the food was beautiful.
We have breakfast in bed on one day and this was a real highlight , hot food served beautifully on a table for us.
On the last night we enjoyed our stay so much we decided to stay another night in a main suite. The sea view was beautiful the room was lovely however I wish I had known we were going to get 2 single beds in one room or we would have stayed where we were (to be fair, it was busy and they didn’t have any more beds as we booked an additional night last minute, we were also offered the option to move back but as we had already asked Chris to move our luggage I decided against it.)
The hotel itself is a beautiful old building and the still a grand one in my opinion.
The swimming pools were beautiful and warm and not overcrowded by any standard. We never swam with more than 5 people in the pool at any time.
My daughter has fallen in love with the hotel and the staff and I feel exactly the same. We cannot wait to come back. The most relaxing short break we have had in a long time.
Thank you to all the staff at the “The Grand “ for making our stay so special.
Source: google.com
In May 2025, ian barrow said about The Grand Hotel Eastbourne
Lunch for 4, Wednesday, precooked.
A very stylish hotel that know how to treat guests. Could easily be in centre of London, except for the sea-view.
The set Lunch was excellent, and it was cooked and presented to the highest standards.
The staff were welcoming, professional and knowledgeable.
Would highly recommend and will return
A very stylish hotel that know how to treat guests. Could easily be in centre of London, except for the sea-view.
The set Lunch was excellent, and it was cooked and presented to the highest standards.
The staff were welcoming, professional and knowledgeable.
Would highly recommend and will return
Source: google.com
In May 2025, Andy Kybett said about The Grand Hotel Eastbourne
I’ve been coming to The Grand on and off for over 20 years now — from high tea with my wife during Airbourne weekend, to numerous business events and special occasions, often through the local Chamber of Commerce. It’s one of those places that becomes part of the landscape of your life, without needing to shout about it.
Visually, it really is quite something. The building has presence — that traditional, unapologetically grand exterior, with well-kept interiors to match. The main areas, especially the lounges and public rooms, are extremely well presented. You feel like you're somewhere that still understands how to do things properly.
I’ve stayed here a few times over the years. The rooms have always been above standard — clean, comfortable, and well equipped — but not necessarily the kind of place you’d write home about. Solid, dependable, quietly refined. For me, it’s the atmosphere and the service that elevate the experience.
One thing I’ll say — and I think it matters — I’ve never had a bad experience at The Grand. Not once. The table service in the lounges and sitting rooms has always been exceptional. Classic silver service, staff who know how to move discreetly, and that sense of calm you don’t often find anymore. It’s quietly impressive.
The food is good — well-executed and nicely presented. It is on the pricier side, but in fairness, you’re paying as much for the setting and experience as the meal itself. If you’re expecting value in terms of portion size or trendiness, this might not be the place — but if you want formality, quality, and attention to detail, it delivers.
All told, The Grand is exactly what it says it is. Not overly flashy, not trying to be something it’s not — just a well-kept, well-run hotel with real history and a strong sense of occasion.
Visually, it really is quite something. The building has presence — that traditional, unapologetically grand exterior, with well-kept interiors to match. The main areas, especially the lounges and public rooms, are extremely well presented. You feel like you're somewhere that still understands how to do things properly.
I’ve stayed here a few times over the years. The rooms have always been above standard — clean, comfortable, and well equipped — but not necessarily the kind of place you’d write home about. Solid, dependable, quietly refined. For me, it’s the atmosphere and the service that elevate the experience.
One thing I’ll say — and I think it matters — I’ve never had a bad experience at The Grand. Not once. The table service in the lounges and sitting rooms has always been exceptional. Classic silver service, staff who know how to move discreetly, and that sense of calm you don’t often find anymore. It’s quietly impressive.
The food is good — well-executed and nicely presented. It is on the pricier side, but in fairness, you’re paying as much for the setting and experience as the meal itself. If you’re expecting value in terms of portion size or trendiness, this might not be the place — but if you want formality, quality, and attention to detail, it delivers.
All told, The Grand is exactly what it says it is. Not overly flashy, not trying to be something it’s not — just a well-kept, well-run hotel with real history and a strong sense of occasion.
Source: google.com
In May 2025, Liz Griffiths said about The Grand Hotel Eastbourne
It was my first time ever staying in such a luxury hotel I had such an amazing time I felt like royalty they were really really friendly. Really welcome, it was the first time I’ve ever asked staff to take my bags up to my hotel room. It was so nice. The room itself was amazing with a king size bed a sofa armchair dressing table beautiful bathroom a beautiful balcony tea and coffee facilities with a proper coffee makerthe facilities was amazing endorsement for outdoor swimming pool Jacuzzi Jacuzzi steam room the gym was so amazing. The whole building was beautiful. The room service was Really good can’t Though It in any way I only stayed for a night, but I wish I could’ve stayed longer, I would love to come back to this hotel such an amazing experience.
Source: google.com
In June 2025, Richard King said about The Grand Hotel Eastbourne
Whilst I have not stayed overnight at the hotel as I am a local, I am a regular visitor for drinks and snacks. Regardless, the quality of the service and the friendly staff is excellent.
Highly recommended
Highly recommended
Source: google.com
In June 2025, Tyrone Darling said about The Grand Hotel Eastbourne
Simply stunning 😍
Source: google.com
In June 2025, Steve Wright said about The Grand Hotel Eastbourne
Lovely for a special treat. We had to change rooms on arrival as was not suitable. We were charged extra,as the next room was, according to hotel,an upgrade. Very helpful and friendly staff. Especially the concierge, in particular Cole.Most items purchased, have a fixed gratuity added,regardless of service. The slamming of other bedroom doors was annoying. Bill was incorrect, tried to charge us an additional £80.
Source: google.com
In June 2025, Alex Gorulev said about The Grand Hotel Eastbourne
Had the afternoon tea, we are regular guess and come here often x one of the best afternoon teas I’ve ever had!
Source: google.com
In June 2025, Marie Loubière said about The Grand Hotel Eastbourne
Having read the reviews before booking, I knew that the hotel was worn down and in need of a major renovation so I was not surprised. But the rooms are spacious with a nice view. The lady at the health club was very welcoming and nice to our babygirl. Unfortunately I felt that a few things could be fixed: one of the bathrobes had holes in it, and the staff at the bar seemed way too young and took forever to come to our table. Prices for the room was a bit too high for the quality (GBP157 on a Sunday), a fair price would be around GBP110. Food and drink prices are insane for the quality and level of service: GBP20 for a tasteless cocktail, GBP50 for breakfast! This is not the Ritz, it is an old fashioned hotel which needs to be upgraded! I don’t understand why they have the SLH label.
But we had a good time at the hotel and enjoyed the indoor pool.
But we had a good time at the hotel and enjoyed the indoor pool.
Source: google.com