Local Reviews
In April 2025, chris gee said about The Grand Hotel Eastbourne
We had afternoon tea a couple of months ago which was excellent and because of that we booked dinner at the Garden Grill last Saturday evening. The food was very good but the service was mediocre. We had a wrong dish served, the wrong dessert wines were brought to the table (the waitress asking if we were absolutely certain we wanted the banyuls) and the salt and pepper didn't work. Also when we arrived at the hotel there was no greeting and we had to ask someone to take our coats. All small things but bearing in mind this is a 5 star hotel it was disappointing.
Source: google.com
In April 2025, Simon V1964 said about The Grand Hotel Eastbourne
We went for afternoon tea which was fantastic.
The hotel is like stepping back into a bygone era when service and opulence were the norm.
The hotel is like stepping back into a bygone era when service and opulence were the norm.
Source: google.com
In April 2025, Chaz Wilson said about The Grand Hotel Eastbourne
Went for an afternoon tea which was really nice and the building is lovely. We did order a tea and it took 30 mins to come. After asking 3 times how long is it going to be we was told they were busy which I thought was a shame as we only ordered hot water with a tea bag so maybe they need more staff to accommodate the guests. I did expect more from a place such as this. Also the car park is small and we had to park on the street and pay.
Source: google.com
In May 2025, Peter Hickford said about The Grand Hotel Eastbourne
5* service all round.
Source: google.com
In May 2025, Allison Brampton said about The Grand Hotel Eastbourne
Spa day
Source: google.com
In May 2025, Pamela Munday -Chanin said about The Grand Hotel Eastbourne
We had soup,sandwiches,drinks and coffee...all great..especially cafetiere of coffee..very smooth.
Candies,Jolie,handsome bartender and charming male maitre de are all assets to The Grand:They are
Efficient
Friendly
Professional
Candies,Jolie,handsome bartender and charming male maitre de are all assets to The Grand:They are
Efficient
Friendly
Professional
Source: google.com
In May 2025, Naturally Outdoors said about The Grand Hotel Eastbourne
Incredible, thank you for your service
Source: google.com
In May 2025, Mark Green said about The Grand Hotel Eastbourne
Great hotel with real character. Very friendly, helpful and professional staff. This is an old building and in places it looks a little tired but in no way did this distract from the enjoyment of our stay. A beautiful location and we had a sea view room which made the stay even more special. We had a wonderful afternoon tea and will be back for a longer stay to make more of the spa facilities.
Source: google.com
In May 2025, Mel said about The Grand Hotel Eastbourne
Mother and teenage daughter stay.
From the minute we arrived we were treated like royalty. The people there make stay amazing, every single staff member from the concierge, students in bar staff , to the cleaners were amazing.
friendly relaxed and approachable. Taking the time to have a conversation even when they were busy.
We stayed 3 nights ;
In the junior suite for 2 nights and had a large double bed and a double sofa bed which were both super comfortable.
The room was extremely clean and were given plenty of coffee and water anytime we asked for more. Nespresso Coffee machine with pods and a kettle with lots of choice including hot chocolate (all on brand)
Room service was spot on, no long wait times and the food was beautiful.
We have breakfast in bed on one day and this was a real highlight , hot food served beautifully on a table for us.
On the last night we enjoyed our stay so much we decided to stay another night in a main suite. The sea view was beautiful the room was lovely however I wish I had known we were going to get 2 single beds in one room or we would have stayed where we were (to be fair, it was busy and they didn’t have any more beds as we booked an additional night last minute, we were also offered the option to move back but as we had already asked Chris to move our luggage I decided against it.)
The hotel itself is a beautiful old building and the still a grand one in my opinion.
The swimming pools were beautiful and warm and not overcrowded by any standard. We never swam with more than 5 people in the pool at any time.
My daughter has fallen in love with the hotel and the staff and I feel exactly the same. We cannot wait to come back. The most relaxing short break we have had in a long time.
Thank you to all the staff at the “The Grand “ for making our stay so special.
From the minute we arrived we were treated like royalty. The people there make stay amazing, every single staff member from the concierge, students in bar staff , to the cleaners were amazing.
friendly relaxed and approachable. Taking the time to have a conversation even when they were busy.
We stayed 3 nights ;
In the junior suite for 2 nights and had a large double bed and a double sofa bed which were both super comfortable.
The room was extremely clean and were given plenty of coffee and water anytime we asked for more. Nespresso Coffee machine with pods and a kettle with lots of choice including hot chocolate (all on brand)
Room service was spot on, no long wait times and the food was beautiful.
We have breakfast in bed on one day and this was a real highlight , hot food served beautifully on a table for us.
On the last night we enjoyed our stay so much we decided to stay another night in a main suite. The sea view was beautiful the room was lovely however I wish I had known we were going to get 2 single beds in one room or we would have stayed where we were (to be fair, it was busy and they didn’t have any more beds as we booked an additional night last minute, we were also offered the option to move back but as we had already asked Chris to move our luggage I decided against it.)
The hotel itself is a beautiful old building and the still a grand one in my opinion.
The swimming pools were beautiful and warm and not overcrowded by any standard. We never swam with more than 5 people in the pool at any time.
My daughter has fallen in love with the hotel and the staff and I feel exactly the same. We cannot wait to come back. The most relaxing short break we have had in a long time.
Thank you to all the staff at the “The Grand “ for making our stay so special.
Source: google.com
In May 2025, ian barrow said about The Grand Hotel Eastbourne
Lunch for 4, Wednesday, precooked.
A very stylish hotel that know how to treat guests. Could easily be in centre of London, except for the sea-view.
The set Lunch was excellent, and it was cooked and presented to the highest standards.
The staff were welcoming, professional and knowledgeable.
Would highly recommend and will return
A very stylish hotel that know how to treat guests. Could easily be in centre of London, except for the sea-view.
The set Lunch was excellent, and it was cooked and presented to the highest standards.
The staff were welcoming, professional and knowledgeable.
Would highly recommend and will return
Source: google.com