Local Reviews
In April 2024, Simone said about The Burlington Hotel
Perfect
Fab hotel stayed two nites & all was perfect comfortable room so clean !! Fab staff, Fab breakfast !!! Being right on the beach front you couldn't ask for anything else and so close as in right in walking distance to the town centre !! Perfect the Burlington Hotel is now our No 1 go to hotel for staying in Eastborne !!
Nothing ..
Source: booking.com
In April 2024, Deb said about The Burlington Hotel
Perfect location, gorgeous hotel and excellent staff.
From our arrival at the Burlington everything was perfect. Beautiful location right on the sea front. Your staff are exceptional everyone was really friendly. The room was beautiful. The breakfast spot on best scrambled eggs ive had in a long while. We got upgraded to an even better room which wasn't expected but was really lovely. You have a beautiful hotel with exceptional staff would definitely recommend your hotel to any one visiting Eastbourne.
There was absolutely nothing that i didnt like at all.
Source: booking.com
In April 2024, Zoe said about The Burlington Hotel
Everything very nice place to be very cosy and safe and easy to be in,good quality for money very tidy and clean and comfortable and beautiful rooms and sights and great location right near beach and great hospitality even just for a hot drink
Nothing
Source: booking.com
In April 2024, Eni said about The Burlington Hotel
Really nice staff brilliant at the desk . Really nice bar staff too. Cleaners were excellent . Cleanliness was really go
Really comfortable nice place . Regularly cleaned every day I was there and overall very clean .
Decor was a bit old and outdated
Source: booking.com
In April 2024, Teresa said about The Burlington Hotel
good location
good location. Nice view. Comfortable bed
I requested a room on the first floor with a Juliette balcony. (Obviously there is no access to the balcony, but nevertheless, I like the open aspect of the taller windows). The staff put us on the third floor and completely dismissed my written requests. On a previous occasion, the manager was fantastic, on checking in, we explained our wishes and he gave us a room on the first floor! This time, however, the staff were not prepared to listen. We have been to this hotel a few times, so I would have hoped that they would value our custom and give us what we asked for.
Source: booking.com
In April 2024, Samuel said about The Burlington Hotel
Good value for money
Source: booking.com
In April 2024, Anthony said about The Burlington Hotel
Stay was ok but not inspired to return
Good location, staff were friendly
Requested an accessibility room but was put in a room that had a small bathroom with a step to get in. Complained to receptionist and was moved to an accessibility room. Why they couldn’t do that in the first place I don’t know. The disabled access to building was through a fire door that had shattered glass in the door that was taped up. To get in the building there was a bell but it never got answered so I had to leave my partner outside the door in her wheelchair while I walked to the main entrance and through the building to open door myself. The car park looked like a bit of waste land behind the building and had no disability parking. Sat in the bar area for evening drink but had to keep taking partner to our room for the toilet because there’s no disabled toilets.
Source: booking.com
In April 2024, Kay said about The Burlington Hotel
Good location, friendly staff
Room was in need of decorating
Source: booking.com
In April 2024, Samantha said about The Burlington Hotel
Staff were exceptional , lovely stay will be returning again
Location, bed comfortable
Uneven floor
Source: booking.com
In April 2024, Denham said about The Burlington Hotel
On the whole it was ok, friendly staff, and dog friendly 🙂
The breakfast was good, and a good selection of food. I also thought the staff were very good and helpful, especially with my dogs.
We booked for evening meal, but was not happy the main dinner, it was nothing like Hunters chicken, it was dried up and the chips, could have been better. I also thought for the price we paid our room could have been cleaner , particularly around the windows they were in a bad way and very dirty, plus I think there should have been biscuits in the room, as most of the places I stay at have them , I'm also a cleaner, so I know how id like to leave my holiday let's.
Source: booking.com