Local Reviews
In July 2014, ken h said about Burlington Hotel
Burlington Hotel, Eastbourne, This is a Shearing Hotel, we travelled down from the Midlands by Shearing Coach (Swan Coach), We got to the changeover point (Motorway Services), this is an Hit/Miss system which depends on Coaches arriving at correct time BUT expect around 1 hour changeover time. The Hotel was average needs money spending on it, TV in room poor with 3 stations watchable, meals fair, bar prices expensive. Clairmont (Next door) which is owned by Daish's is much better and more reasonable. We went with Shearing as we couldn't get the dates we required with Daish's (NO changeovers with Daish's). Liked Eastbourne very much.
Source: tripadvisor.co.uk
In July 2014, Lilsbeth said about Burlington Hotel
We travelled in our own car to this large, older hotel. It's ready for an update in decor as it is slightly dull. We had a superior room on the 4th floor with an excellent view of the sea. The beds were comfortable with super clean, crisp, white sheets. A large clean bathroom, easy to use shower and bath, plenty of hot water and lovely white thick clean towels every day. These are the important things, more important than the general decor of the hotel. Breakfast was excellent! Buffet starters, i.e. juice and cereals with a menu choice of hot full English etc. The three course evening meals were nice, nothing extraordinary, but very nice. The Sunday roast beef was lovely though, tender beef, memorable for that. The staff on reception were outstanding. Nothing was too much trouble. Their responses to requests were immediate! A lady we were travelling with was feeling unwell and had her meal delivered to her room. She was very happy with that! My son had a single room, (414) it was great! Bright, spacious, lovely large bathroom, super view, perfect. Our room, (404), was a bit dark, dark walls, dark curtains, but good for sleeping of course. We slept really well even though there was some noise from the main road outside, but it was not too obtrusive at all. All round good value hotel, we were very happy with it. Great location for the beach and shops - loads of them all around the corner. Beachy Head, about 10 mins away, was gorgeous! Better than I imagined it would be. One more thing - the two lifts (elevators) were rather small; one was so tiny my husband nicknamed it 'the coffin' - this lift is not for the claustrophobics!
Source: tripadvisor.co.uk
In July 2014, WHEATEAR2013 said about Burlington Hotel
Arriving at the room discovered a letter on the bed which said moan now not when you get home
Bathroom had shower fittings but no shower and the room was at 90 degress so moaned at reception and eventually changed to room with shower . the hotel is well positioned, the beds are extremely comfortable, the food in the restaurant was probably the best ive experienced in a Shearings hotel although the service was not the speediest (the worst waiting 30 minutes for a cooked breakfast) the cloud wifi free in reception areas although the tv was from the ark unless you upgraded to a superior room.The hotel was in need of tender loving care but having said the break was good wetherspoons was within walking distance of the hotel
Bathroom had shower fittings but no shower and the room was at 90 degress so moaned at reception and eventually changed to room with shower . the hotel is well positioned, the beds are extremely comfortable, the food in the restaurant was probably the best ive experienced in a Shearings hotel although the service was not the speediest (the worst waiting 30 minutes for a cooked breakfast) the cloud wifi free in reception areas although the tv was from the ark unless you upgraded to a superior room.The hotel was in need of tender loving care but having said the break was good wetherspoons was within walking distance of the hotel
Source: tripadvisor.co.uk
In July 2014, Joyceewan said about Burlington Hotel
Superb location. Rooms spotless good entertainment of an evening. Weather being fantastic made the week. Plenty of places to visit on your bus pass on your free day. Food was excellent, our waitress Carla was superb nothing was too much trouble and always had a smile, a credit to the hotel. All staff were very good. Will definitely return. Well done Shearjngs
Source: tripadvisor.co.uk
In July 2014, Wendy F said about Burlington Hotel
Took my elderley mother away and it was the ideal resort and hotel.
hotel perfectly situated for everything, prom, pier, bus stops and the town with a great shopping centre.
Reception was excellent, nothing was too much trouble. Food was very good , the dining room staff were very polite and most attentive.
would most definately recommend this hotel and Eastbourne for a holiday.
Also if anyone gets the chance, go with Shearings coach holidays as we did, we were very impressed with everything overall , and our driver, Tony made our trips entertaining and very interesting.
hotel perfectly situated for everything, prom, pier, bus stops and the town with a great shopping centre.
Reception was excellent, nothing was too much trouble. Food was very good , the dining room staff were very polite and most attentive.
would most definately recommend this hotel and Eastbourne for a holiday.
Also if anyone gets the chance, go with Shearings coach holidays as we did, we were very impressed with everything overall , and our driver, Tony made our trips entertaining and very interesting.
Source: tripadvisor.co.uk
In July 2014, Sue J said about Burlington Hotel
The staff and the hotel were lovely and reception sorted out a problem I had quickly and efficiently. The down side was the food, we had the same menu a few weeks before at a Bay hotel on the isle of Wight and it was great. The food served at the Burlington was horrible and most of the time I couldn't eat it even the salad that was served the lettuce and other leaves were all brown and nasty if they get a new cook I would give it a much higher rating, and the rooms and seating areas would benefit from having fans as the windows were fixed only to open a little and in the heat we have just experienced it was very uncomfortable upstairs and down.
Also would management please stop guests from smoking right outside the main doors where it blows in and everyone has to breath it yuck !!!!!
Also would management please stop guests from smoking right outside the main doors where it blows in and everyone has to breath it yuck !!!!!
Source: tripadvisor.co.uk
In July 2014, DerbyNursetraveller said about Burlington Hotel
Chose this hotel as it was one of the few we could find with nightly evening entertainment, which is very important for our elderly relatives. The hotel was clean, and the reception areas nicelly decorated. The access for the disabled is quite limited we could only find one level entrance through the dining room. The back entrance from the car park is a bit grim and does not give best impression of hotel. The lifts are decidedly pokey and not for the claustrophobc. Our room was clean and spacious but there were bits that were in need of updating. One bonus having our teenage daughter with us was that the family room was a double with a single off it - same bathroom but gave us all a bit of space. The food was good, with some good choices for vegetarians, and always a cheese salad on offer if the main course was not to my liking. The staff were all lovely, and the entertainment was good. All in all a nice hotel, in need of a bit of tlc but would certainly recommend particularly for elder clientele ( though not severely disabled), and good value for money.
Source: tripadvisor.co.uk
In July 2014, Rcouch2702 said about Burlington Hotel
Visited Eastbourne and done a blind booking through laterooms for this hotel, I knew it was going to be disappointing as there was no images of the rooms with laterooms but so as not to spoil the occasion I went along with it and it is facing the seafront so it was not all bad.
The rooms though are really dated and they only have 5 tv channels most of which emit a fuzzy picture, the showers are also dated the rooms are just a bit naff to be honest.
The lifts will give you the biggest indication of how dated this place is, carpeted lifts and the lifts themselves are tiny cramped affairs.
Always looking to end on a good note, the breakfast was extremely good what they lack in tasteful decor they make up for with tasty food. the hash browns with a hint of onion were the highlight so if you want a good breakfast head to this place.
The rooms though are really dated and they only have 5 tv channels most of which emit a fuzzy picture, the showers are also dated the rooms are just a bit naff to be honest.
The lifts will give you the biggest indication of how dated this place is, carpeted lifts and the lifts themselves are tiny cramped affairs.
Always looking to end on a good note, the breakfast was extremely good what they lack in tasteful decor they make up for with tasty food. the hash browns with a hint of onion were the highlight so if you want a good breakfast head to this place.
Source: tripadvisor.co.uk
In July 2014, Peter Puns said about Burlington Hotel
My parents (in their 60s) stayed here last week, and really enjoyed it. I spent two evenings there at the cabaret, and thoroughly enjoyed it. All the oldies were well entertained - the compere (Mark Snow) was very charismatic and had real charm - full marks to him! By all reports, the cabaret on Saturday was very good too.
I mark this place down a bit for health and safety reasons. On the Friday night the ballroom was sweltering hot, and one of the elderly customers unfortunately vomited at his table due to the heat. I informed the manager of this, and was told that 'somebody was coming'. I assumed this meant a first aider, but no-one was quick onto the scene, so I dealt with it myself (only getting the man some water and helping him outside for fresh air). A staff member did assist eventually. The staff should have been more proactive in dealing with this - HOWEVER things like this do happen sometimes, and its not a big deal.
My parents rate it 4 stars, and they were the real customers. My rating is only skewed as the vomiting customer put me off my Guinness a bit...
I mark this place down a bit for health and safety reasons. On the Friday night the ballroom was sweltering hot, and one of the elderly customers unfortunately vomited at his table due to the heat. I informed the manager of this, and was told that 'somebody was coming'. I assumed this meant a first aider, but no-one was quick onto the scene, so I dealt with it myself (only getting the man some water and helping him outside for fresh air). A staff member did assist eventually. The staff should have been more proactive in dealing with this - HOWEVER things like this do happen sometimes, and its not a big deal.
My parents rate it 4 stars, and they were the real customers. My rating is only skewed as the vomiting customer put me off my Guinness a bit...
Source: tripadvisor.co.uk
In August 2014, Ann W said about Burlington Hotel
We stayed from Monday 28th July, due to leave 1st August. We found the management and staff extremely helpful, both at reception and in the bar and dining-room. Unfortunately our stay co-incided with the dreadful fire on the Pier, and as we had a sea view room, we saw the whole thing unfold. The manager even laid on refreshments for the fire-fighters and police who were outside , some of them all night. As we decided to leave early because of the amount of traffic, the manager even made us up a packed lunch for our journey home. So thoroughly recommend this hotel, and would go again.
Source: tripadvisor.co.uk