Local Reviews
In May 2016, charliesnanna said about Burlington Hotel
Really friendly Hotel and in a great Sea Front position, close to the pier and a short walk to a very good Shopping Centre. We had booked a Shearings weekend break tour and as always was great value for money, hotel is very clean and our room was very comfortable, food throughout was of a very good standard, good choices and always well presented and hot, staff were very friendly and helpful, restaurant staff work very hard and we never had to wait long to be served and were very well attended to by our waitress, breakfast was buffet which worked well for us as we were going on coach trips during our stay, this hotel has many returning guests as we discovered whilst chatting to others during our stay and seems to be very popular! We would definitely return.
Source: tripadvisor.co.uk
In May 2016, Anne M said about Burlington Hotel
Direct, drive down from Cambridge just over 3 hrs. lovely clean Hotel always made very welcome but not for children really, excellent food at all times. staff very helpful, Lovely room even at the back of hotel but can upgrade, beds made and room done every day.
Source: tripadvisor.co.uk
In May 2016, Mary G said about Burlington Hotel
We went as part of a coach trip. The Hotel is in a great position, opposite the Pier. 3 of us in our group, we all had single rooms, the rooms had obviously just been completely re-done & were you had everything you needed, nice bed, furniture, nice TV, good shower. The breakfast was good, good choice & the evening meal was ok, good choice of food again. Staff were very helpful & friendly & they had evening entertainment, although I'm not a fan of the early evening bingo before the acts came on, but then again you can always go for a walk along the sea front. The only down side for me was that it didn't have wifi in the rooms, only in the Loby area. I would stay there again.
Source: tripadvisor.co.uk
In May 2016, seaboater said about Burlington Hotel
When we arrived, discovered we were on the 4th floor. We had a sea view as requested, but the room was very small and in desperate need of some TLC. The following morning we found all the hot water was off, so cold showers all round. It was rectified later that day. We also discovered the shaver plug in the bathroom would not take the plug, so after complaining an adaptor plug was sent up, which meant charging our toothbrush in the bedroom. I also found the bath was very high off the floor, this made it difficult for me as I have 2 artificial hips and a knee in waiting. I would have asked to change rooms but it appeared the hotel was full. The other problem was the hairdryer. You had to keep hold of the switch to make it go. Again difficult with arthritic hands, so the rest of the holiday my hair was natural, and not dried. On the whole the food was ok, not sure about the buffet breakfast though. The queues for the toasters did get a bit ridiculous, so if you wanted toast with your breakfast you had to do it first before getting breakfast. It was a case of cold breakfast or cold toast. On the last day, waiting to get the lift down to breakfast, before catching a train home. I was told I could not use the lift as they were loading the cases for those going home by coach. Eventually I had to walk down the 4 flights of stairs. Not really acceptable. I go to quite a few Bay hotels, which on the whole I enjoy, but I will not be going back to the Burlington.
Source: tripadvisor.co.uk
In May 2016, Sandra187069 said about Burlington Hotel
The room was clean but sparse, not enough drawer space. Bathroom had nowhere to put toiletries.
The lifts and corridors are scruffy and need a refurb.
Rear exit to car park not really suitable for anyone elderly or infirm, perhaps this should be noted.
The main complaint about our 4 night stay was the disappointing food. This is our 4th stay at the Burlington, but this year the quality of food has definitely gone down. The quantity was not a problem but the quality was very poor and everybody was sending lots of the food back wasted. We will not be returning to this hotel and would not recommend to others.
The lifts and corridors are scruffy and need a refurb.
Rear exit to car park not really suitable for anyone elderly or infirm, perhaps this should be noted.
The main complaint about our 4 night stay was the disappointing food. This is our 4th stay at the Burlington, but this year the quality of food has definitely gone down. The quantity was not a problem but the quality was very poor and everybody was sending lots of the food back wasted. We will not be returning to this hotel and would not recommend to others.
Source: tripadvisor.co.uk
In May 2016, mvincent432016 said about Burlington Hotel
Had a two night stay here was supposed to have bought our mum with us but she didn't come ,as we had initially planned this around her wasn't sure if we'd enjoy it, but we ended up having a great weekend, Our sea view rooms were adequate, so was the food, Our only comments are , yes the hotel could do with bigger lifts, and on the weekend we visited the road to get to the hotel car park there was a diversion in place, so got a bit frustrated driving round to find it then were faced with a chain across it!! One this was sorted we had nice relaxing time
Source: tripadvisor.co.uk
In May 2016, GRACELAND18 said about Burlington Hotel
great hotel
Hi would like to say this is or 5th stay here and it seems to get better every stay great sea view room 308 nicely up dated great food great waiter Mark great night time laughs you have great staff we will be back Gary Carol stimpson
Hi would like to say this is or 5th stay here and it seems to get better every stay great sea view room 308 nicely up dated great food great waiter Mark great night time laughs you have great staff we will be back Gary Carol stimpson
Source: tripadvisor.co.uk
In May 2016, carol Fox said about Burlington Hotel
Had a lovely sea view room it had been decorated recently, breakfast had a good selection of cereals and plenty of bread for toast I didn't have a cooked breakfast but there look to be a good selection, there is one thing that had been updated was the porridge it wasn't watery like in February or December
Source: tripadvisor.co.uk
In May 2016, lorraine said about Burlington Hotel
From checking in to leaving the staff were friendly, approachable and professional. The day we checked in is obviously a busy day as several coaches also had arrived. We drove to the hotel but we were still offered help to our room by the busy porters. No hassle getting to our room. Room was tired but spotlessly clean and that is what matters to me.
We had breakfast and evening meal. Breakfast buffet was fresh and plentiful. Dinner was a set menu but very good each night. Vegetables served separately which was really nice. We liked the fact that you didn't have to book for dinner.All the staff were lovely, you can see that they work hard but still had a smile. Thank you Bay Burlington Hotel staff for a lovely relaxing holiday.
We had breakfast and evening meal. Breakfast buffet was fresh and plentiful. Dinner was a set menu but very good each night. Vegetables served separately which was really nice. We liked the fact that you didn't have to book for dinner.All the staff were lovely, you can see that they work hard but still had a smile. Thank you Bay Burlington Hotel staff for a lovely relaxing holiday.
Source: tripadvisor.co.uk
In June 2016, Linda C said about Burlington Hotel
had a very nice time at the burlington hotel, it is situated on the sea front and close to the town centre, had a problen with the room first allocated but was quickley allocated a very nice room ' all the staff are lovley and very hard working , the hotel is kept very clean and the food is good . the only minus point is the creaking floorbords never bean in a hotel where they were so noisey, enjoyed our holiday and would return
Source: tripadvisor.co.uk