Local Reviews
In April 2013, Karl S said about Burlington Hotel
We stayed at Bay Burlington hotel for 5 days on the 25th of March, had an open mind about staying but have to say was pleasantly surprised. Yes there are parts of the hotel that need a little maintenance but didn't bother us.. We didn't have a sea view room but to be honest that didn't bother us too much. Room was clean and very spacious and a comforable bed with a nice large bathroom what more can you ask.
We had bed breakfast and evening meal and the food and service could not be faulted plus the added bonus of 4 drinks vouchers per person per night.
The only downside we found was the staff on the evening in the small bar area (private area) was quite rude
We used Shearings as our agent and they were marvellous coach driver Kevin was very imformative and certainly made the long journey down very pleasant..
All in all we enjoyed our stay which was nice and relaxing but we were the youngest in the hotel but 25+ years so the evening entertainment was catered for the older generation..
Would like to see the hotel cater more for 40+ couples including the entertainment..
We had bed breakfast and evening meal and the food and service could not be faulted plus the added bonus of 4 drinks vouchers per person per night.
The only downside we found was the staff on the evening in the small bar area (private area) was quite rude
We used Shearings as our agent and they were marvellous coach driver Kevin was very imformative and certainly made the long journey down very pleasant..
All in all we enjoyed our stay which was nice and relaxing but we were the youngest in the hotel but 25+ years so the evening entertainment was catered for the older generation..
Would like to see the hotel cater more for 40+ couples including the entertainment..
Source: tripadvisor.co.uk
In April 2013, LesleyandClive said about Burlington Hotel
We spent a long weekend in April at this hotel, having stayed there before we knew the location was great - right opposite the pier and short walk into town, and were familiar with the standard of the rooms and food etc.
We paid the extra for a sea view room - well worth the money as these rooms are also mostly bigger than the standard rooms. Our bedroom was clean, well furnished and spacious with a good layout and a small table and chairs as well as large dressing table and mirror. The bathroom however was tiny, although it did have a bath, washbasin and toilet it was in a poor state, needing modernisation as the plastic washbasin and bath were worn and the floor was very bad (lino with large bubbles and creases). Other residents we spoke to were less impressed with their rooms and some had upgraded or asked to be moved so maybe we have been lucky on our visits. WARNING - parking is now charged at £5.00 per day, and as onstreeet parking is limited in the area this is almost a necessity but worth it to be sure of a secure space during your stay).
The food was very good, choice of three starters, four mains and at least three desserts every day and the standard was very good. It was served quickly and reasonable portions although the vegetables were rather tasteless. They are happy to accomodate special requests so will vary the meals slightly if requested (i.e. salad instead of vegs). Breakfast menu is the same every day but again they will vary on request. Mealtime are very rigid but this is to cater to the many coach parties using the hotel who go out on day trips each day about 10.00 and return about 4.00.
Entertainment has improved since our last visit but is still not up to the standard we have seen at other hotels of the same rating. Bingo every night but this only takes about 20-30 minutes, some nights a quick quiz with small prizes and then the 'cabaret' which varies in theme but little in content !
The pier is right opposite and there is a good bar and cafe on there and a short walk around the corner leads to a street containing many, varied bars, cafes and restaurants as well as a very big shopping centre which includes all the big name stores as well as some interesting smaller independent shops.
All in all a very good value short break destination which is a good base for attractions across a wide area and we will probably return a some point in time.
We paid the extra for a sea view room - well worth the money as these rooms are also mostly bigger than the standard rooms. Our bedroom was clean, well furnished and spacious with a good layout and a small table and chairs as well as large dressing table and mirror. The bathroom however was tiny, although it did have a bath, washbasin and toilet it was in a poor state, needing modernisation as the plastic washbasin and bath were worn and the floor was very bad (lino with large bubbles and creases). Other residents we spoke to were less impressed with their rooms and some had upgraded or asked to be moved so maybe we have been lucky on our visits. WARNING - parking is now charged at £5.00 per day, and as onstreeet parking is limited in the area this is almost a necessity but worth it to be sure of a secure space during your stay).
The food was very good, choice of three starters, four mains and at least three desserts every day and the standard was very good. It was served quickly and reasonable portions although the vegetables were rather tasteless. They are happy to accomodate special requests so will vary the meals slightly if requested (i.e. salad instead of vegs). Breakfast menu is the same every day but again they will vary on request. Mealtime are very rigid but this is to cater to the many coach parties using the hotel who go out on day trips each day about 10.00 and return about 4.00.
Entertainment has improved since our last visit but is still not up to the standard we have seen at other hotels of the same rating. Bingo every night but this only takes about 20-30 minutes, some nights a quick quiz with small prizes and then the 'cabaret' which varies in theme but little in content !
The pier is right opposite and there is a good bar and cafe on there and a short walk around the corner leads to a street containing many, varied bars, cafes and restaurants as well as a very big shopping centre which includes all the big name stores as well as some interesting smaller independent shops.
All in all a very good value short break destination which is a good base for attractions across a wide area and we will probably return a some point in time.
Source: tripadvisor.co.uk
In April 2013, Butch907 said about Burlington Hotel
It is the second time we have been to the Burlington Hotel Eastbourne we liked it then as well.Arriving on Friday about 6-15 pm we were two hours late because of an accident on the M25 The transfer from coach to room was seamless. Meal time was half way through so dump cases then straight down in to the lounge. Our first meal i selected was chicken which was hot and presented very well. The sweet was a choice of three like the first course and was also well presented. The evening entertainment was bingo followed by a comedian who was average The bar prices was expensive but the bar was easily accessible.The bedroom was quite large with central heating,bathroom was large with bath plus shower Hot water was always available. We were well pleased with both rooms.The central heating was on day/night after leaving home after our bad winter & spring Waking up with every morning feeling warm was very satisfying and went a long way making this break all we wanted. The staff,reception,bar & waiters were all well trained,and polite.That is why we will go back fairly soon.
Source: tripadvisor.co.uk
In April 2013, Margaret S said about Burlington Hotel
Just back from another value for money trip with Shearings and can,t really fault it!
Lovely hotel on sea front, very comfortable and friendly. Ongoing refurbishment but did not hinder our holiday. Our room was basic and at the back but for the time spent there completely adequate and clean with lots of room and hot water. It's such a big hotel but we felt food was wonderful and compliments to the chef.entertainment was good but plenty of other places bars and restaurants if you wished to venture out.
Brilliantly located for anyone who likes to walk the prom, nice and flat with lots of rest places. Trips were good and nice driver who stopped off in Banbury instead of service station on way back, which was pleasant. Well done Shearings for another good destination.
Lovely hotel on sea front, very comfortable and friendly. Ongoing refurbishment but did not hinder our holiday. Our room was basic and at the back but for the time spent there completely adequate and clean with lots of room and hot water. It's such a big hotel but we felt food was wonderful and compliments to the chef.entertainment was good but plenty of other places bars and restaurants if you wished to venture out.
Brilliantly located for anyone who likes to walk the prom, nice and flat with lots of rest places. Trips were good and nice driver who stopped off in Banbury instead of service station on way back, which was pleasant. Well done Shearings for another good destination.
Source: tripadvisor.co.uk
In April 2013, sue d said about Burlington Hotel
We went to this hotel for the first time just for a short break. We were glad of pre-bookable car parking which we found very handy. This is a very large hotel right on the seafront. We had a room overlooking the sea which was nice unfortunately only one window stayed open as the sash cord was broken. We overcame this by wedging it open by use of the Bible (praise the Lord). Our room was large, clean and comfortable let down by the creaking floorboards and a very tired bathroom with a cracked hand basin and a non working shower and grotty flooring, a shame really as other areas of the hotel have been upgraded. All the staff were nice and friendly and the food was good. The weather was beautiful whilst we were there which always makes things lovely.
Source: tripadvisor.co.uk
In April 2013, janet l said about Burlington Hotel
My friend and I stayed at the hotel for a weekend break and cannot praise the hotel enough, We are 2 ladies in our 40's and although the majority of the guests were booked through Shearings and somewhat older the entertainment put on by Mark Snow was excellent and we actually stayed in and joined in the quizzes. He was very entertaining and kept everyone amused. The Bar Manager was so helpful and told us all the best eating places in Eastbourne and even marked them on a map for us. The hotel was clean and our room was very comfortable. The only downside was the weather but it is England!!! Well recommended and looking forward to another weekend break there.
Source: tripadvisor.co.uk
In April 2013, Christine S said about Burlington Hotel
We had a family break at this hotel recently and had a great time. The staff and service were brilliant, food was good and a good choice and the hotel was very clean and comfortable. We had a sea view room which needed updating but it was very comfortable and we had all we needed. We were able to park right outside or in the car park, loved Eastbourne and the hotel was right on the front near the pier and shops. A great weekend, EXCELLANT value for money and we would definitely go again. Do not know what ric S was talking about! I think he stayed at a different hotel!!
Source: tripadvisor.co.uk
In April 2013, CarolVipond said about Burlington Hotel
This was our first trip with Shearings, we found everything excellent for our 5 day trip .Our driver KEVIN was excellent as my husband is disabled he helped with his wheelchair and help on and off the coach.The staff from reception to waitress Marilla and bar staff Danny and all the lads excellent and also Mark the manager you have an excellent team thank you and would recommend to friends and family.Thank you all for a lovely holiday
Source: tripadvisor.co.uk
In April 2013, Robert P said about Burlington Hotel
This was our third visit to the Burlington in the last two years. No people who review on Trip Advisor only give negative reviews !!!
This is an old hotel used throughout the year by Shearings. We were self drive. We arrived Friday afternoon for a 2 night break. My wifw and I in one room and my mother in a single room.
Check in was very smooth and with no problems. We were allocated rooms on the 2nd floor ( 238 double and 242 single) I wanted a room close to my mother who is 86 years old.
The rooms were clean and had everything you would nbeed for a short break. Our room 238 was refurbished and was really nice, the bathroom was excellent.
Restaurant and bars were good , staff were polite and friendly. Meals were good and service excellent.
Entertainment was ok but a specialo mention for Mark Snow. He is excellent. Hope he loses the remaining few stone. Well done Mark you were a star.
Overall another good holiday.
This is an old hotel used throughout the year by Shearings. We were self drive. We arrived Friday afternoon for a 2 night break. My wifw and I in one room and my mother in a single room.
Check in was very smooth and with no problems. We were allocated rooms on the 2nd floor ( 238 double and 242 single) I wanted a room close to my mother who is 86 years old.
The rooms were clean and had everything you would nbeed for a short break. Our room 238 was refurbished and was really nice, the bathroom was excellent.
Restaurant and bars were good , staff were polite and friendly. Meals were good and service excellent.
Entertainment was ok but a specialo mention for Mark Snow. He is excellent. Hope he loses the remaining few stone. Well done Mark you were a star.
Overall another good holiday.
Source: tripadvisor.co.uk
In May 2013, twophonesipswich said about Burlington Hotel
Visited this hotel as part of a coach party. Greeting by hotel staff excellent and baggage handled efficiently. Room reasonable although dated and with poor television. Everything working and hot water always available ( not always the case in hotels costing much much more). Room serviced daily and kept clean for the duration of the stay. All public areas of the Hotel are comfortable and pleasant with super views of the pier and small gardens. The position of the Hotel is truly perfect within very easy reach of town centre shops, theatres and local services. Over all a very enjoyable 4 day stay amongst pleasant staff and very affordable.
Source: tripadvisor.co.uk