Local Reviews
In March 2026, TishTash15 said about The Burlington Hotel
We recently stayed at the Burlington Hotel and overall found it to be a good value-for-money option in a fantastic location.
The hotel itself is quite old and a little dated, but it has a certain charm. The reception staff were very friendly and welcoming, which made a great first impression. The lifts are wonderfully quirky and old-fashioned, adding to the character of the building.
Our twin room was a pleasant surprise, especially the lovely sea view. The room had all the essentials and was spotlessly clean, which is always a big positive. That said, some of the electrics looked a little sketchy and could probably do with updating. We also didn’t have housekeeping the whole time of our stay…not sure if that’s the norm or if our room was simply forgotten. We had to request a clean towel midway through which was delivered but no one came into our room to make beds, change towels or remove rubbish.
One challenge during our stay was the temperature of the room. It was extremely hot — more like a sauna — and we discovered the thermostat downstairs was set to 24°C, which felt excessive for mild spring weather. Someone must be happy paying big heating bills! Reception explained that someone older may have requested the heating on, but unfortunately it didn’t seem possible to adjust it in our room. We tried opening the window, but on the first morning a pigeon flew straight into the room, so we couldn’t risk leaving it open any further! Reception staff did kindly bring us a fan to take the edge off however having the heating off would have been most helpful. The lady at reception when we left really didn’t seem bothered about our complaint, which was a shame as everyone else seemed quite attentive
Breakfast offered a good range of choices and is entirely self-service, including a full English along with plenty of other options. Service in the dining room varied depending on who was on duty: one member of staff was incredibly energetic and kept everything running smoothly, while another seemed a bit slower, meaning plates piled up and tables weren’t cleared as quickly.
During our stay we also had to report a strong smell of cannabis on our floor, which lingered for several days before seeming to move elsewhere in the hotel. It wasn’t particularly pleasant having to walk through that smell regularly.
That said, the location is excellent — right on the seafront and within easy walking distance of shops, restaurants and the town centre.
Overall: If you’re looking for a budget-friendly stay in a prime seaside location, the Burlington is a solid choice. It may be a little dated and have a few quirks, but the cleanliness, friendly staff and unbeatable location make it worth considering. 🌊🏨
The hotel itself is quite old and a little dated, but it has a certain charm. The reception staff were very friendly and welcoming, which made a great first impression. The lifts are wonderfully quirky and old-fashioned, adding to the character of the building.
Our twin room was a pleasant surprise, especially the lovely sea view. The room had all the essentials and was spotlessly clean, which is always a big positive. That said, some of the electrics looked a little sketchy and could probably do with updating. We also didn’t have housekeeping the whole time of our stay…not sure if that’s the norm or if our room was simply forgotten. We had to request a clean towel midway through which was delivered but no one came into our room to make beds, change towels or remove rubbish.
One challenge during our stay was the temperature of the room. It was extremely hot — more like a sauna — and we discovered the thermostat downstairs was set to 24°C, which felt excessive for mild spring weather. Someone must be happy paying big heating bills! Reception explained that someone older may have requested the heating on, but unfortunately it didn’t seem possible to adjust it in our room. We tried opening the window, but on the first morning a pigeon flew straight into the room, so we couldn’t risk leaving it open any further! Reception staff did kindly bring us a fan to take the edge off however having the heating off would have been most helpful. The lady at reception when we left really didn’t seem bothered about our complaint, which was a shame as everyone else seemed quite attentive
Breakfast offered a good range of choices and is entirely self-service, including a full English along with plenty of other options. Service in the dining room varied depending on who was on duty: one member of staff was incredibly energetic and kept everything running smoothly, while another seemed a bit slower, meaning plates piled up and tables weren’t cleared as quickly.
During our stay we also had to report a strong smell of cannabis on our floor, which lingered for several days before seeming to move elsewhere in the hotel. It wasn’t particularly pleasant having to walk through that smell regularly.
That said, the location is excellent — right on the seafront and within easy walking distance of shops, restaurants and the town centre.
Overall: If you’re looking for a budget-friendly stay in a prime seaside location, the Burlington is a solid choice. It may be a little dated and have a few quirks, but the cleanliness, friendly staff and unbeatable location make it worth considering. 🌊🏨
Source: tripadvisor.co.uk
In April 2026, Sarah P said about The Burlington Hotel
The location is perfect and the atmosphere is great, the building is beautiful and the staff are warm and friendly, I loved my room with a sea view, it was spacious and clean with a wonderful hot bath, great value for money, I stayed two nights and plan to rebook soon and stay for longer 😊
Source: tripadvisor.co.uk
In April 2026, Mary b said about The Burlington Hotel
Had a lovely beach facing room, staff were very helpful and friendly, breakfast was amazing with a good variety of choices, had dinner 1 night and also was lovely, the hotel was lovely but could do with a lick of paint and a bit of TLC
Source: tripadvisor.co.uk
In April 2026, bernie c said about The Burlington Hotel
Sadly not what we expected,first the good bits,breakfast was great and plentiful both cooked and continental.
We only had two evening. meals but they were good and the menu changes daily.
The staff were all friendly and helpful.
Unfortunately there are plenty of bad bits,the building is really in a bad way ,torn and stained carpets everywhere, torn furniture in reception ,numerous repairs everywhere that hadn't been finished. The housekeeping was non existent but was advertised as daily they only came to our room once after we made three requests but no cleaning was done just topped up milk and tea the bathroom was never cleaned, windows didnt fit it was noisy and windy all night,the hotel needs a serious looking at
We only had two evening. meals but they were good and the menu changes daily.
The staff were all friendly and helpful.
Unfortunately there are plenty of bad bits,the building is really in a bad way ,torn and stained carpets everywhere, torn furniture in reception ,numerous repairs everywhere that hadn't been finished. The housekeeping was non existent but was advertised as daily they only came to our room once after we made three requests but no cleaning was done just topped up milk and tea the bathroom was never cleaned, windows didnt fit it was noisy and windy all night,the hotel needs a serious looking at
Source: tripadvisor.co.uk
In May 2026, bparkercars said about The Burlington Hotel
This was our third stay at The Burlington and is now our "go to". Some earlier reviews are poor but we disagree. Ok, views out from the rear bedrooms are not great, overlooking a service road, the car park and lots of bird poo but this is a seafront hotel where there are many seagulls. Besides, it's inside that's important, if you want a nice view, pay more for a seaview. Our room was spacious, very clean and comfortable. Our only gripe is that the (walk in) shower took 10 minutes to warm up. The hotel is a little dated and the lift is tiny but we found everywhere clean and the staff helpful. The entertainment was good as is the location and it has a private car park. We will return.
Source: tripadvisor.co.uk
In May 2026, Cheryl C aka Champagne Chez said about The Burlington Hotel
I have had such a lovely stay at the Burlington Hotel in Eastbourne. The receptionist, Shelby was absolutely wonderful — so warm, welcoming and helpful from the moment I arrived. She genuinely made my stay extra special. Thank you for such lovely hospitality. I will remember it fondly! Cheryl
Source: tripadvisor.co.uk
In June 2026, Diane H said about The Burlington Hotel
The Burlington Hotel is a typical British tired seaside hotel in need of modernising. My room was dirty ie the carpet needed a good vacuum and shampoo as it was badly stained. The plug hole was full of hair too. Room service was awful - my towels which I left in the bath were still there when I returned from a trip out and the quilt was thrown over an unmade bed. Toilet rolls were not replaced although were available from reception along with extra milk. The head of house on reception was really helpful as was the male. There’s no air conditioning but I was provided with a desk top fan. The lift had broken down the Friday before and was still o.o.o. the following Friday which was really bad news for older folks with mobility issues.
The food was really nice (except for fish and chips - the fish was cooked from frozen and the batter was soggy!) and lots of choice.
The food was really nice (except for fish and chips - the fish was cooked from frozen and the batter was soggy!) and lots of choice.
Source: tripadvisor.co.uk
In June 2026, Shaz said about The Burlington Hotel
A great visit for the night with evening meal and breakfast in the morning at a great price!
Source: tripadvisor.co.uk
In June 2026, eamon k said about The Burlington Hotel
Staff very helpful and friendly great location parking
Breakfast was very good and great selection of food, dog friendly, my double room had a great view clean and tidy but a little tired hotel even had good entertainment in the evening . Reception staff were exceptional
Would go again thanks
Breakfast was very good and great selection of food, dog friendly, my double room had a great view clean and tidy but a little tired hotel even had good entertainment in the evening . Reception staff were exceptional
Would go again thanks
Source: tripadvisor.co.uk
In June 2026, Luis G said about The Burlington Hotel
Excellent location with sea view at a great price.
Bed was quite confortable but place in general feels needs a refresh.
Bed was quite confortable but place in general feels needs a refresh.
Source: tripadvisor.co.uk