Local Reviews
In October 2025, Julie M said about The Burlington Hotel
After reading many bad reviews we were pleasantly surprised. The room is clean , comfortable and absolutely no mould . We asked for extra pillows , they were brought to our room . The staff are so friendly and helpful . We are here for 2 nights and so far really cannot fault it , yes in some area's the decor looks a little tired but it's an old building . Furnishings are clean and modern .
Source: tripadvisor.co.uk
In October 2025, Neil_Brock said about The Burlington Hotel
We had a nice large room - very well kept. Very helpful and friendly staff.
Everything worked as it should do - easy access to the town, beach etc.
Hotel bar was great & the place looked clean & tidy albeit a little worn out.
The main issue we had was car parking - we paid £6 to stay in their car park but it was always full.
Had to park on street behind the hotel. As we had a Blue badge it was okay but saw a number of cars with parking tickets on.
Everything worked as it should do - easy access to the town, beach etc.
Hotel bar was great & the place looked clean & tidy albeit a little worn out.
The main issue we had was car parking - we paid £6 to stay in their car park but it was always full.
Had to park on street behind the hotel. As we had a Blue badge it was okay but saw a number of cars with parking tickets on.
Source: tripadvisor.co.uk
In October 2025, MALLY D. B. said about The Burlington Hotel
We have just returned from a 5 day trip to the Burlington Eastbourne
20 oct-25 and we had a fantastic time the Hotel staff were polite, friendly and very helpful when we arrived we were not happy with the room we had been allocated we were upgraded to another room 309 without any fuss or trouble and nothing was too much trouble for the staff
The food and service was faultless
This was our second visit it 3 months and will be going again.
If I was to be picky I will say the room wasn't very clean particularly the windows but no bother.
Thank you Burlington
20 oct-25 and we had a fantastic time the Hotel staff were polite, friendly and very helpful when we arrived we were not happy with the room we had been allocated we were upgraded to another room 309 without any fuss or trouble and nothing was too much trouble for the staff
The food and service was faultless
This was our second visit it 3 months and will be going again.
If I was to be picky I will say the room wasn't very clean particularly the windows but no bother.
Thank you Burlington
Source: tripadvisor.co.uk
In October 2025, Team_travel_123 said about The Burlington Hotel
Our car broke down on our way to the hotel, arriving at 2am the staff were INCREDIBLE, they helped us with everything we needed and went above and beyond to ensure we were OK.
We will never forget the kindness and will always return to The Burlington as long as they have this wonderful staff team
We will never forget the kindness and will always return to The Burlington as long as they have this wonderful staff team
Source: tripadvisor.co.uk
In October 2025, Sarah S said about The Burlington Hotel
When we first visited room all looked fine and had a wonderful view of the sea front. First night stay the radiator kept making a dripping noise and loud banking noise. No sleep. Went down to reception at three in the morning to see if I could get help. Nothing can be done till 7.15. Reception staff said she would get maintenance guy to come and look. That took till Saturday afternoon. When got back to room the radiator was on full heat making room very uncomfortable but noise had stopped. But couldn’t turn heating down. Several visits to reception we final got moved to another room on night 2 thanks to a member of staff that cared about our stay. Breakfast was good but small plates so you couldn’t get a lot on the plate. Evening menu wasn’t great not a lot of choose and no Chardonnay or decent beer at the bar.
Source: tripadvisor.co.uk
In November 2025, Cressida said about The Burlington Hotel
I stayed half-board at this hotel and was pleased with the location and price. The outside of the hotel is a bit off-putting (paint is flaking-off etc). However, things improved inside. Check-in was quick. I was given a double room which was a bit dated, but was a good size (the tv was very small). Unfortunately, I was unable to sleep due to the cheap mattress (I could feel the springs through the mattress), so went down to reception in the early hours and spoke with the night porter. After being given the keys (and checking a few rooms), I ended up in a ‘newly refurbished’ room. This room was a vast improvement on the previous room I had been given and most importantly, the mattress was comfortable.
There is ongoing work on Grand Parade and the side road (where the hotel is located). The workmen tended to start work around 7am, so no lie-in!
I found all members of staff to be friendly and helpful. I thought the breakfast and evening meals were good value, too. I would stay here again.
There is ongoing work on Grand Parade and the side road (where the hotel is located). The workmen tended to start work around 7am, so no lie-in!
I found all members of staff to be friendly and helpful. I thought the breakfast and evening meals were good value, too. I would stay here again.
Source: tripadvisor.co.uk
In December 2025, Jenny M said about The Burlington Hotel
Good WiFi, modernised room, comfy bed, nice large room, friendly welcome, no mattress protector (was surprising), plenty of sockets near bed for devices. Great breakfast!
Source: tripadvisor.co.uk
In January 2026, CMcDonnellire said about The Burlington Hotel
Amazing place. Had a fabulous meal in their restaurant. Lucas and Sienna couldn’t have done more to ensure we had a great experience
Source: tripadvisor.co.uk
In January 2026, JDGMM said about The Burlington Hotel
My elderly parents needed a short break and we booked a room here. What made it a positive experience for myself and my olds was the two wonderful ladies at reception. Both could not have been more kind and helpful when dealing with them and me, both are a credit to the hotel. Thank you both for being so caring.
Source: tripadvisor.co.uk
In March 2026, TishTash15 said about The Burlington Hotel
We recently stayed at the Burlington Hotel and overall found it to be a good value-for-money option in a fantastic location.
The hotel itself is quite old and a little dated, but it has a certain charm. The reception staff were very friendly and welcoming, which made a great first impression. The lifts are wonderfully quirky and old-fashioned, adding to the character of the building.
Our twin room was a pleasant surprise, especially the lovely sea view. The room had all the essentials and was spotlessly clean, which is always a big positive. That said, some of the electrics looked a little sketchy and could probably do with updating. We also didn’t have housekeeping the whole time of our stay…not sure if that’s the norm or if our room was simply forgotten. We had to request a clean towel midway through which was delivered but no one came into our room to make beds, change towels or remove rubbish.
One challenge during our stay was the temperature of the room. It was extremely hot — more like a sauna — and we discovered the thermostat downstairs was set to 24°C, which felt excessive for mild spring weather. Someone must be happy paying big heating bills! Reception explained that someone older may have requested the heating on, but unfortunately it didn’t seem possible to adjust it in our room. We tried opening the window, but on the first morning a pigeon flew straight into the room, so we couldn’t risk leaving it open any further! Reception staff did kindly bring us a fan to take the edge off however having the heating off would have been most helpful. The lady at reception when we left really didn’t seem bothered about our complaint, which was a shame as everyone else seemed quite attentive
Breakfast offered a good range of choices and is entirely self-service, including a full English along with plenty of other options. Service in the dining room varied depending on who was on duty: one member of staff was incredibly energetic and kept everything running smoothly, while another seemed a bit slower, meaning plates piled up and tables weren’t cleared as quickly.
During our stay we also had to report a strong smell of cannabis on our floor, which lingered for several days before seeming to move elsewhere in the hotel. It wasn’t particularly pleasant having to walk through that smell regularly.
That said, the location is excellent — right on the seafront and within easy walking distance of shops, restaurants and the town centre.
Overall: If you’re looking for a budget-friendly stay in a prime seaside location, the Burlington is a solid choice. It may be a little dated and have a few quirks, but the cleanliness, friendly staff and unbeatable location make it worth considering. 🌊🏨
The hotel itself is quite old and a little dated, but it has a certain charm. The reception staff were very friendly and welcoming, which made a great first impression. The lifts are wonderfully quirky and old-fashioned, adding to the character of the building.
Our twin room was a pleasant surprise, especially the lovely sea view. The room had all the essentials and was spotlessly clean, which is always a big positive. That said, some of the electrics looked a little sketchy and could probably do with updating. We also didn’t have housekeeping the whole time of our stay…not sure if that’s the norm or if our room was simply forgotten. We had to request a clean towel midway through which was delivered but no one came into our room to make beds, change towels or remove rubbish.
One challenge during our stay was the temperature of the room. It was extremely hot — more like a sauna — and we discovered the thermostat downstairs was set to 24°C, which felt excessive for mild spring weather. Someone must be happy paying big heating bills! Reception explained that someone older may have requested the heating on, but unfortunately it didn’t seem possible to adjust it in our room. We tried opening the window, but on the first morning a pigeon flew straight into the room, so we couldn’t risk leaving it open any further! Reception staff did kindly bring us a fan to take the edge off however having the heating off would have been most helpful. The lady at reception when we left really didn’t seem bothered about our complaint, which was a shame as everyone else seemed quite attentive
Breakfast offered a good range of choices and is entirely self-service, including a full English along with plenty of other options. Service in the dining room varied depending on who was on duty: one member of staff was incredibly energetic and kept everything running smoothly, while another seemed a bit slower, meaning plates piled up and tables weren’t cleared as quickly.
During our stay we also had to report a strong smell of cannabis on our floor, which lingered for several days before seeming to move elsewhere in the hotel. It wasn’t particularly pleasant having to walk through that smell regularly.
That said, the location is excellent — right on the seafront and within easy walking distance of shops, restaurants and the town centre.
Overall: If you’re looking for a budget-friendly stay in a prime seaside location, the Burlington is a solid choice. It may be a little dated and have a few quirks, but the cleanliness, friendly staff and unbeatable location make it worth considering. 🌊🏨
Source: tripadvisor.co.uk