Local Reviews
In February 2025, REL3003 said about The Burlington Hotel
The Burlington Hotel is a beautiful historic building. The glory of it has faded and so yes, there were a few water stains on the ceiling and new lower quality later insertions into the fabric. But for the price it was a fantastic stay. The small single had everything I needed and the bed was very comfortable. It was all very clean, but could do with a refit or at least redecoration. My curtain was hanging off the rail at one end, and there wasn't a maintenance man to fix it, but I managed fine. Dinner was a pleasant surprise. 3 courses included and great portions. Breakfast was a great full English and there was also pastries, cereal, yoghurts etc on offer. The dining room is fabulous. A real gem of the Edwardian age. The staff were incredibly friendly and helpful and let me explore the ground floor. The location is ideal for tourists as it is right on the beach and opposite the pier. Parking spaces were limited, so I ended up parking on the street behind rather than in the hotel car park. However I only needed to purchase 1hr as street parking is free after 6pm, so it actually worked out cheaper.
Downsides:- Maintenance could have been better. For example the curtain being off one-end of the pole and too high for me to fix myself. There was no liquid soap left in the dispenser, which could easily have been checked by the maids. The shower hose was a little blocked from limescale, so I had to run my hand over the silicone nozzles to get full flow. A deadbolt would have been a good addition to the bedroom door for extra security, especially for solo travelers.
Downsides:- Maintenance could have been better. For example the curtain being off one-end of the pole and too high for me to fix myself. There was no liquid soap left in the dispenser, which could easily have been checked by the maids. The shower hose was a little blocked from limescale, so I had to run my hand over the silicone nozzles to get full flow. A deadbolt would have been a good addition to the bedroom door for extra security, especially for solo travelers.
Source: tripadvisor.co.uk
In February 2025, Patrick M said about The Burlington Hotel
We stay here on the 7th till 9th Feb Reception staff where so helpful and friendly had a problem in the room they sorted straight away the only problem I had was with the lead waitress one meal the I had to send it back she was very rude. The second meal she brought out she just threw it on the table
Source: tripadvisor.co.uk
In February 2025, Dodd35 said about The Burlington Hotel
We Stayed at this hotel towards the end of February for 3 nights, yes it was a little tired in places but we found it clean & comfortable, we enjoyed our breakfasts & found them great value for money & very appetizing, with a good choice of hot & cold food.
The Staff were all friendly & helpful, especially the reception staff, we would definitely return again if in the area.
The Staff were all friendly & helpful, especially the reception staff, we would definitely return again if in the area.
Source: tripadvisor.co.uk
In March 2025, carol d said about The Burlington Hotel
We find the hotel quiet and comfortable and the breakfast food was very good something for everyone. The most disappointing thing was after breakfast we were on our way to go home we were told you haven't paid for your breakfast we had a bit of an argument because we paid cash one of us paid by card he got a receipt we didn't we paid by cash when we got there the night before 12 pounds each for 3 of us plus £6 for carpark and she said we have no record was told the manager was on duty when we arrived told her to phone her the girl wouldn't .so we left so please if you visit get receipts if need .
Source: tripadvisor.co.uk
In March 2025, reikiworld said about The Burlington Hotel
Large Hotel, but dated. Value for money. Single room, basic, but clean. Overlooking Harry Ramadan’s . Roadworks outside, had barriers with flashing lamps that stay on all night!
Water very hot.
Creeping floor boards in bathroom.
Room cold, used blanket from wooden wardrobe, to back up thin duvet.
Bed uncomfortable.
Breakfast £12 if you haven’t booked it at the time of room reservation!
Get a receipt when you pay for breakfast. Pay by card. The people who were with me paid by cash on booking in. But when arriving for breakfast, they were told that they hadn’t paid for breakfast.
My breakfast receipt was under Holiday Inn ?? What that was about, I don’t know.
Anyway, I had a good breakfast, and it was hot!
Great value for money, but do get receipts, and be aware that car parking is at the rear of the hotel, and costs £6 payable at reception, who act as agents, for the owners of the park.
Water very hot.
Creeping floor boards in bathroom.
Room cold, used blanket from wooden wardrobe, to back up thin duvet.
Bed uncomfortable.
Breakfast £12 if you haven’t booked it at the time of room reservation!
Get a receipt when you pay for breakfast. Pay by card. The people who were with me paid by cash on booking in. But when arriving for breakfast, they were told that they hadn’t paid for breakfast.
My breakfast receipt was under Holiday Inn ?? What that was about, I don’t know.
Anyway, I had a good breakfast, and it was hot!
Great value for money, but do get receipts, and be aware that car parking is at the rear of the hotel, and costs £6 payable at reception, who act as agents, for the owners of the park.
Source: tripadvisor.co.uk
In March 2025, MAUREEN M said about The Burlington Hotel
Was here on a Shearings trip
Most enjoyable few days. Staff so very pleasant and helpful.
Just a few things that might help
1. Breakfast was hot but nowhere to put plate while using self service
2. Limited hot food section as no fried eggs.
3. Evening meal was served on very small plates or even a bowl.
Although plates were hot food was only lukewarm
Most enjoyable few days. Staff so very pleasant and helpful.
Just a few things that might help
1. Breakfast was hot but nowhere to put plate while using self service
2. Limited hot food section as no fried eggs.
3. Evening meal was served on very small plates or even a bowl.
Although plates were hot food was only lukewarm
Source: tripadvisor.co.uk
In March 2025, Kay P said about The Burlington Hotel
This really is a great hotel. Staff are professional, friendly and go above and beyond to help. Location is superb. This was my second visit and I wouldn’t stay anywhere else. Facilities in the room are very good, a “proper” hairdryer, tea and coffee supplies are replenished whenever you want and the extra radiator works! Rates are very competitive and as a woman travelling alone I feel very safe and well looked after at the Burlington. Thank you to all the staff.
Source: tripadvisor.co.uk
In April 2025, Stay49278239058 said about The Burlington Hotel
The staff were amazing,Sarah,Nicci and Abbie went above and beyond to make me feel welcome and honestly helped me in what was a couple of very testing and difficult couple of days personally. The difference it makes to go to somewhere at the end of the day and feel welcome! Thanks guys x
Andy Hickling
1st - 2nd April
Andy Hickling
1st - 2nd April
Source: tripadvisor.co.uk
In April 2025, 777minstral said about The Burlington Hotel
Nice hotel, but needed ALOT OF TLC,the receptionist was very nice and helpful upon checking in as we're rest of staff except for a one male member at breakfast who was rude to all guests at 7.25am telling us we were not allowed in the restaurant because it wasn't open till 7,30 even though the doors were open and Nice polite young lady was taking room numbers from people, he even asked 1 lady to move tables after she started eating, also the breakfast chef could learn to give a smile and some manners,I don't think they cost anything.
Source: tripadvisor.co.uk
In April 2025, Caroline1759 said about The Burlington Hotel
Pros: friendly staff, hotel in a great location for the seafront, spacious rooms, cheap rates.
Cons: dirty carpets and floors, housekeeping appears minimal, hard beds, building needs quite a bit of maintenance.
Didn't try the food here so can't comment on it. In my opinion the biggest and easiest way to improve the guest experience is to improve the standard of cleaning in guest rooms. It really is poor and makes a bad impression. Hairs in the bathroom, dirty carpets, dirty bins, cups not properly cleaned etc. I'm not surprised other reviews have mentioned vermin. I was so worried about that the whole time I stayed. The rooms need a deep clean. Only if that improved would I stay again.
Cons: dirty carpets and floors, housekeeping appears minimal, hard beds, building needs quite a bit of maintenance.
Didn't try the food here so can't comment on it. In my opinion the biggest and easiest way to improve the guest experience is to improve the standard of cleaning in guest rooms. It really is poor and makes a bad impression. Hairs in the bathroom, dirty carpets, dirty bins, cups not properly cleaned etc. I'm not surprised other reviews have mentioned vermin. I was so worried about that the whole time I stayed. The rooms need a deep clean. Only if that improved would I stay again.
Source: tripadvisor.co.uk