Local Reviews
In May 2026, Leanne said about The Burlington Hotel
Grade II* Listed Beauty!
The staff were very friendly upon arrival, and throughout my stay. The room and facilities were lovely and clean.
The price for the hotel room was reasonable and affordable. And the scenery was beautiful since the beach was only a stone's throw away! :) My only complaint that I have is that the main door is always kept open, even when no staff are manning the front desk.
The paint was peeling off the windowsills in both the room and on suite bathroom, and the wall fittings e.g. TV, lights, plug sockets and toilet were all rather wonky and seem to have been not put together correctly. And the lift is very rickety, and only has space for 3 people at a time.
The price for the hotel room was reasonable and affordable. And the scenery was beautiful since the beach was only a stone's throw away! :) My only complaint that I have is that the main door is always kept open, even when no staff are manning the front desk.
The paint was peeling off the windowsills in both the room and on suite bathroom, and the wall fittings e.g. TV, lights, plug sockets and toilet were all rather wonky and seem to have been not put together correctly. And the lift is very rickety, and only has space for 3 people at a time.
Source: booking.com
In May 2026, Paul said about The Burlington Hotel
Great friendly staff great location
Source: booking.com
In May 2026, Maria said about The Burlington Hotel
Perfect location, beautiful Victorian building on the promenade, excellent value for money.
The location was fantastic, offering sea views from certain rooms, including mine. My room was spacious and well-equipped with an iron, hairdryer, and coffee machine. The bed was very comfortable. The night receptionist kindly searched for a coffee capsule so I could use the coffee machine in the morning. I received exactly what I expected and even more. I would love to spend a month there. I highly recommend it to everyone.
Unfortunately, the elevator was out of order during my three-night stay, particularly on the hot days. It was uncomfortable, but such things happen.
Source: booking.com
In May 2026, Debbie said about The Burlington Hotel
Staff very helpful. Upset the lifts did not work and I was on the 4th floor.
Lifts didn't work
Source: booking.com
In May 2026, Mary said about The Burlington Hotel
Room was lovely. Comfy bed and lovely towels. Reception staff were very helpful. All in all it was a lovely stay.
The only thing that let it down was there were no lifts operating. I was on the 3rd floor so way too many stairs to climb. I'm too old for stairs climbing.
Source: booking.com
In May 2026, Jo said about The Burlington Hotel
Amazing location with amazing staff!
Lovely staff, special mention to the lovely lady at reception, she couldn't do enough to make sure our stay was perfect.
Source: booking.com
In May 2026, Grant said about The Burlington Hotel
Staff were very friendly, room was clean and well stocked with tea and coffee
Unfortunately during our stay the lift was out of order so had to use the stairs
Source: booking.com
In May 2026, Douglas said about The Burlington Hotel
Because of lift issues our stay was not ideal.
The breakfast was good.
Both lifts were out of order and our room was the 3rd floor which was extrdmely difficult as we are both in our late seventies with mobility issues. If the lift issue had been flagged on the website then I would have gone elsewhere.
Source: booking.com
In May 2026, Lisa said about The Burlington Hotel
Great hotel with friendly staff
We love coming here. It has a great position close to the pier, beach and town. Staff are always friendly.
Lift was broken on this visit
Source: booking.com
In May 2026, Babs said about The Burlington Hotel
Staff were brilliant. The room had a pull down airer in the bathroom which is a very good idea for damp clothes.good value for money.
Source: booking.com