Search results for: in Eastbourne (edit)
Local Reviews
In August 2015, able h said about Burlington Hotel
Position- on the seafront opposite the pier and gardens. nice flat surface for the elderly and the disabled, - short walk to the town centre- 3 mile prom nice walk

Room - we had room 343 was at the rear a standard plus- large twin bedded room .
cleaned each day, fresh towels- but very warm - no fan or air conditioning made it very warm at night.- clean bathroom-

Food. was excellent - ( you always have the moaners) full served breakfast- choice of
starter, main and sweet at evening - the chefs specials were VERY GOOD - I tried them all -
lifts - only 1 working and made it difficult at times to use and so many disabled and elderly were slow getting in and out of the lifts, need the other to be working quickly
evening and breakfast times especially were busy -
reception and bar staff good - chatty and quick.
Waitress - ours was DIONE - very good and pleasant - nice smile made the morning
seeing such a cheerful face -
Entertainment- each night - but overall - average to poor- Bingo and artist
Resort- plenty of walking and very pleasant- but too quiet for us- nothing going on
during the week at nights- a handful of pubs -
overall the hotel was quite adequate- seemed to be catering for the "older visitor"
wouldn't recommend for family or younger people.
Long journey from Lancashire- no entertainment on the coach- either way -
2 stops - tip- take your own food and drinks as motorway services are busy and expensive.- no info in the room from the driver as to check out times and which coach to get on - ours was changed from the trip- down- we had to go and ask at reception
as a holiday we would rate this as a 6/10
w
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In August 2015, Ian S said about Burlington Hotel
A nice large room on the top floor at the back. Overall cleanliness of the room was good and the facilities adequate. Restaurant service (excellent) and the food was good.

Location was excellent (opposite the pier) and just a short walk from buses, train station and shops.

The only down side was people smoking on the steps outside the front door.

We would definitely stop again.
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In August 2015, BlackpoolStevieb said about Burlington Hotel
Stayed here Friday till Monday last weekend and really enjoyed the stay in this bay hotel.
Check in was simple and we got the lift to fourth floor and found our room 442
Decent sized room overlooking car park at rear, but didn't mind that as didn't plan spending too much time in our room.
Room was spacious with comfy double bed and plenty of cupboards, drawers etc. tea making facilities and flat screen TV as standard nowadays. And bathroom with bath c/w shower was adequate with plenty of hot water.
Bar on the ground floor was decent with bottle of cider at £4.10 and served with a smile. Plenty of seating including pleasant sun lounge looking out on to the prom.
Food was ok, decent buffet breakfast plus full English to order was good start, although the dinner was less in quality. Small menu with couple of starters, couple of mains and also couple of desserts, but not great choice - especially if you have kids.
Hotel staff were great, everyone smiled and gave bit of banter regardless of who you were.
Hotel is run primarily for coach tours so expect an elderly population, and with this in mind the hotel temperature is on the warm side.
The hotels location couldn't be better as is right on the prom and overlooks the pier.
Would I return? Yes definitely as was a lovely stay.
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In August 2015, Margaret T said about Burlington Hotel
My husband and I stayed in this hotel from Friday 21st to 24th of August. We were in room 103 spacious and nicely decorated, very comfortable bed, had just been refurbished. Food was excellent, plenty of hot water, good supply of tea sugar ect. nice flat screen television, hairdryer and kettle. Was very hot in the room due to high outside temperature but we were able to open the window, and reception kindly provided us with a fan. All the staff were very helpful, very friendly and one young lady who served us in the dining room Diona made our stay so much more pleasant with her lovely smile and excitement because she was being trained. She was blooming, reminded me of when I was a waitress in blackpool so so many years ago, the same enthusiasm. I wished her a happy life! The room was looked after well clean towels every day and again cheerful staff. We were very fortunate with the weather, beautiful, nice trip to Brighton, coach driver superb. All in all a very nice break!
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In September 2015, GinneyRose45 said about Burlington Hotel
We booked a three night stay to take my elderly mum away. We chose the Burlington because it is a Bay hotel and we knew that there would be entertainment which my mum loves. We were not disappointed. The food was very good for the price paid and there was always a good choice. My mum's room had been updated and was good. Our bathroom was very dated and certainly needed some TLC. The lift is a real problem. It is small and seemed to break down quite often. As a hotel that caters for the more elderly members of the population it would really be a good idea to let the guests use both lifts at meal times and particularly when getting ready to depart as so many people seemed to have suitcases and wanted to get in the lifts at the same time. All staff were extremely polite and helpful.
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In September 2015, john t said about Burlington Hotel
Have just a fabulous 7 day break which was so enjoyable that I forgot about the horrible weather. The whole experience gets more enjoyable with each visit. The food gets even better and the service from all staff at this hotel is fantastic. The location is ideal and the surrounding areas are magnificent in all weathers.
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In September 2015, Kaye T said about Burlington Hotel
My husband and I along with my sister and brother in law spent bank holiday weekend in the Bay Burlington as a last minute break. Right on the seafront, opposite the pier, the location was perfect, we walked all the way along the coast to Beachy Head, had lunch and came back. The rooms were fine, clean, plenty of hot water and fluffy towels with well stocked tea and coffee making facilities. The food was extremely good, hot tasty and fresh and our young waitress a total delight, nothing was too much trouble for her and her smile never left her face. We had been advised that there was entertainment in the hotel and that it was aimed at the older guest, we are all in our 40's and found Marc hilarious and infectious, we laughed along with him all weekend. It had a feel of a hotel from a bygone age (oh dear, it's lucky we didn't need to use the lifts) and gave us a warm fuzzy feeling, will definitely be back
tripadvisor.co.uk
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In September 2015, Eddie C said about Burlington Hotel
A very nice Hotel. This was our 2nd visit to the Hotel. Food is a very high standard. Very friendly and helpful staff. We were there the Week of the Eastbourne Air Show, it was very warm and 'Muggy' and the Hotel was very warm. We were supplied with a free Fan for our Room. There are Ceiling Fans in the Restaurant. Smokers have to go outside and they congregate just outside the Main Entrance Doorway on the Steps and the downside of this is the smoke can drift in to the Bar/Lounge area, just inside! I have to use a 'Mobility Scooter' and there is a room on Ground Floor next to Lifts where Scooters are able to be charged! Wheelchairs are allowed in the Lift. We had a room just next to lift for this reason. There is regular Evening Entertainment should you wish to see it. The Rooms are big and spacious, the rooms on the front have Sea View. The Hotel is right on the 'Front', a minute or so from the Pier.
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In September 2015, Glenn W said about Burlington Hotel
Have done a few Shearing hotels as a self drive, this was no different from most.
We were on the top floor no issues for us, lifts a little rickety only used them to go up to our room, used the back stairs to walk down at all other times.
Bed was a little hard for us but put up with it, lovely hot water all the time, took a while to work out the shower (needed more cold than hot) no worry as over the bath, yes there was a little mould, but what the hell I know how hard it is to remove it.
We had a nice view (sic) it was of the car park to the rear, it did not bother us, it was a room to sleep in, spent most if not all our time out and about.
Food no issues, slight hiccup on first meal switched us tables.. waitress very good and attentive, no real wait for meals at any time we went in, even if it was like feeding the five thousand, - very large dinning room.
Did use the bar for a single drink every night .. did not pay much attention to the entertainment, other than we heard the droning voice of the bingo caller ugh.
Check out very easy.
Only grip access to car park appeared to be via a staff door !.
But overall good for us - no real issues.
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In September 2015, Anne J said about Burlington Hotel
There is no air con in our stuffy room. Hotel very hot inside. Only one lift ( holds up to 8 people) for all of the guess and cleaning staff to use. The smaller lift is for hotel staff only to porter luggage.
We stayed in this hotel for two weeks and found the menu in the hotel Dinning Room is the same every week even the chef specials, the mashed potatoes in the cottage pie tasted of powder mash. Chicken noodle soup was like yellow salty water, there was no evidence of chicken or even one strand of noodle. The cooked breakfast are good with varied selection. The staff were excellent from Reception, in the Dinning Room and the cleaning staff.
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