Local Reviews
In October 2014, Glynnchris said about Burlington Hotel
This is the second time at this three star hotel but some six years apart and the change is wonderful everything is clean and bright the staff are friendly and hard working we had waitress called Marriann she was Hungarian and wanted to help no matter what you asked, Are room was spotless 435 top floor , This hotel is on the front overlooking the pier a little traffic noise but not a nuisance you may find better but not at the price I will use this hotel again
Source: tripadvisor.co.uk
In October 2014, JEFFREY G said about Burlington Hotel
Stayed at hotel with friend as part of walking weekend. Good availability of single rooms. The Shearings half board package is good value especially as very little is added to cost if staying Sunday night. The hotel is in reasonable order especially as it is usually nearly full and so is well used. Evidence of recent refurbishment of corridors and common areas. Some rooms a little drafty and windows in need of double glazing. Restaurant staff are friendly and helpful and a table number is allocated when checking in. Meal times are flexible but dinner finishes at 8 pm. The three coarse half board menu offers reasonable choices with supplements for some additional options. Luggage room available for early check in or late check out and staff very helpful. Upgrades for rooms with a view or superior rooms are available at this hotel.
Source: tripadvisor.co.uk
In October 2014, SeptemberSandy said about Burlington Hotel
We stayed here on 4 night package last week. Our room was dingy but clean and comfortable. I would definitely recommend a room upgrade. The food was excellent and good choices, plus the entertainment was most enjoyable - top marks to Mark Snow, the compere etc... The lifts were small and claustrophobic so would suggest a lower floor.
Our only real gripe was when the fire alarm went off one night just after we had got to sleep, and we had to clamber down the old fire escape. We felt a member of staff should have been organising the guests into muster stations but we did not see anyone and after a while we trailed back inside, not knowing what had caused this - if it was a false alarm or something else. Hence I found it hard to get back to sleep , thinking it might go off again.
It would have been appreciated if a notice could have been posted the next day to put peoples minds at rest as to what had happened.
In spite of this we did enjoy our break, thank you.
Our only real gripe was when the fire alarm went off one night just after we had got to sleep, and we had to clamber down the old fire escape. We felt a member of staff should have been organising the guests into muster stations but we did not see anyone and after a while we trailed back inside, not knowing what had caused this - if it was a false alarm or something else. Hence I found it hard to get back to sleep , thinking it might go off again.
It would have been appreciated if a notice could have been posted the next day to put peoples minds at rest as to what had happened.
In spite of this we did enjoy our break, thank you.
Source: tripadvisor.co.uk
In October 2014, Carol B said about Burlington Hotel
It's Shearings so I would expect nothing less. Imposing building on the seafront. Room was at the rear of the building but we can't all have a sea view can we?
Room was comfortable, clean and tidy. Bathroom was clean with a bath and a shower. Staff were pleasant and helpful. Limited choice of food in the evening but would expect nothing else when dealing with some many people. However, food was tasty and plentiful.
Only downside was the old TV in the bedroom. Need upgrading. Don't need a big TV but does need to be updated - perhaps a small flat screen with built in Freeview
Room was comfortable, clean and tidy. Bathroom was clean with a bath and a shower. Staff were pleasant and helpful. Limited choice of food in the evening but would expect nothing else when dealing with some many people. However, food was tasty and plentiful.
Only downside was the old TV in the bedroom. Need upgrading. Don't need a big TV but does need to be updated - perhaps a small flat screen with built in Freeview
Source: tripadvisor.co.uk
In October 2014, Sue M said about Burlington Hotel
We have visited here before and so it says a lot that we return! The staff are, it seems without exception, helpful and friendly. I know some of the rooms can be a little tired, but we were lucky enough to have an updated one with a wonderful sea view (thank you, Burlington reception!). The entertainment was very good (especially Mark Snow, who bends over backwards to ensure everyone is happy and it is clear that he loves his job!). As before, we enjoyed our stay immensely. The only non-positive comment I would make is that the breakfast was fine, but the evening meals were very disappointing, both in content and temperature. Certainly they are not up to the standard we have enjoyed at the Burlington in the past. Having said that, these breaks are extremely good value and you can't have everything, but, if they can try to improve the dinners, that would be greatly appreciated. One or two of my choices were inedible and we decided to eat out one evening as a result. Overall though, as I said, a very good hotel, with lovely staff. We will be back!
Source: tripadvisor.co.uk
In October 2014, cannh2014 said about Burlington Hotel
Just read the comment on the food at the Burlington, well ! we are all amazed, we thought the food was excellent, and we all commented on how hot it was, all staff were excellent, Mark Snow , brilliant entertainer, Yes, some of the rooms do need an update, but then, for not much more, an upgrade would help those who are not happy,
For £99 3 nights , amazing value, just to mention, I was talking to a Gent in the shopping area, he told me , he had been paying £25 a night, just for a bed, look what you get for the other £24, great food, great entertainment, and for some, the coach there and back, amazing value,
We will certainly be going back, well done all at the Burlington, and thank you,
For £99 3 nights , amazing value, just to mention, I was talking to a Gent in the shopping area, he told me , he had been paying £25 a night, just for a bed, look what you get for the other £24, great food, great entertainment, and for some, the coach there and back, amazing value,
We will certainly be going back, well done all at the Burlington, and thank you,
Source: tripadvisor.co.uk
In October 2014, marina9_13 said about Burlington Hotel
I am not very mobile as I am recovering from a broken back. I have to use a three wheeled trolley. The staff and guests were superb ! They knew when I needed help or I wanted to be independent. The driver Peter was so kind,considerate and very helpful .The food and acommodation were faultless. I would recommend the hotel wholeheartily ! Thanks to all !!
Source: tripadvisor.co.uk
In October 2014, 1nathanj said about Burlington Hotel
Just returned from 4 day break with Shearings staying at burlington Eastbourne.
Didn't get off to a good start with driver going sick, replacement driver found then a very long tiring journey to Eastbourne, but quick check in, no time to change and down for dinner, not good start as would have preferred to shower and change.
Room was ok, refurbished, comy and clean, not good view but we didn't pay for sea view, so what we expected. But oh so very warm, in fact whole hotel was and with no heating on, don't know why that was though, wouldn't mind it at home would save fortune on gas bills.
Meals on the whole very good for the price of break not 5 star but didn't expect it but, hot, varied and well presented for both breakfast And dinner, but staff rushed off their feet. We had a very nice helpful efficient waitress.
Disappointed with first trip out just miserly one half hours to a village, but we had a relief driver, again very nice informative but would have preferred to see the scheduled beachy head on first day and had longer on our second full day which was to Brighton, instead time in Brighton cut short to go to beachy head. Which was shame.
We got a different driver for return trip home, he was again very nice and good driver. But too long a day travelling.
Entertainment was very good, Mark Snow worked his socks off making sure everyone had good time, he put on extra quizzes when it rained hard on wed afternoon, it was turkey and tinsel break first one I've been too, was very odd to see Xmas decs up and tree adorned, odder to have Christmas Eve, Xmas day, and New Year's Eve themed dinners and entertainment, but we got on with the festivities. And joined in the theme. Thank you Mark.
The guest artists were all very good, the first one on tue (aka Xmas Eve) was very good but his act spoiled by very rude lady sat right at front of stage who spent whole time on her phone and sat with her bare feet on a chair, I felt for the singer/comedian, who did seemed to be put off by her and I can't blame him I'm sure he cut his appearance short. If you don't want to watch entertainment sit at back of the room and keep your shoes on!
2nd night the artist cancelled as she was sick, we got a superb young man by the name of Tom Fitzgerald who crooned his way through his spot. Excellent.
Final night (New Years Eve) was mark snows day off and evening entertainment was provided by an excellent All round man by the name of Ray Cambell complete with a rendition of auld Lang syne at 11pm and a release of balloons. He did full two half hours without a break.
Now to the bar, we have been on Shearings before and know drink prices to be expensive but on this occasion we were even more shocked I went to bar to get diet lemonade the lady said it came in bottle, I said ok, she produced a very very small 160ml bottle because it was so small I asked for two it cos me a staggering £4.40. Which I believe is extautuinous I have posted a copy of the said very small bottles so beware if you want a lemonade.
All in all a very clean hotel with nice staff and decent food for price. But don't buy a soft drink!
Didn't get off to a good start with driver going sick, replacement driver found then a very long tiring journey to Eastbourne, but quick check in, no time to change and down for dinner, not good start as would have preferred to shower and change.
Room was ok, refurbished, comy and clean, not good view but we didn't pay for sea view, so what we expected. But oh so very warm, in fact whole hotel was and with no heating on, don't know why that was though, wouldn't mind it at home would save fortune on gas bills.
Meals on the whole very good for the price of break not 5 star but didn't expect it but, hot, varied and well presented for both breakfast And dinner, but staff rushed off their feet. We had a very nice helpful efficient waitress.
Disappointed with first trip out just miserly one half hours to a village, but we had a relief driver, again very nice informative but would have preferred to see the scheduled beachy head on first day and had longer on our second full day which was to Brighton, instead time in Brighton cut short to go to beachy head. Which was shame.
We got a different driver for return trip home, he was again very nice and good driver. But too long a day travelling.
Entertainment was very good, Mark Snow worked his socks off making sure everyone had good time, he put on extra quizzes when it rained hard on wed afternoon, it was turkey and tinsel break first one I've been too, was very odd to see Xmas decs up and tree adorned, odder to have Christmas Eve, Xmas day, and New Year's Eve themed dinners and entertainment, but we got on with the festivities. And joined in the theme. Thank you Mark.
The guest artists were all very good, the first one on tue (aka Xmas Eve) was very good but his act spoiled by very rude lady sat right at front of stage who spent whole time on her phone and sat with her bare feet on a chair, I felt for the singer/comedian, who did seemed to be put off by her and I can't blame him I'm sure he cut his appearance short. If you don't want to watch entertainment sit at back of the room and keep your shoes on!
2nd night the artist cancelled as she was sick, we got a superb young man by the name of Tom Fitzgerald who crooned his way through his spot. Excellent.
Final night (New Years Eve) was mark snows day off and evening entertainment was provided by an excellent All round man by the name of Ray Cambell complete with a rendition of auld Lang syne at 11pm and a release of balloons. He did full two half hours without a break.
Now to the bar, we have been on Shearings before and know drink prices to be expensive but on this occasion we were even more shocked I went to bar to get diet lemonade the lady said it came in bottle, I said ok, she produced a very very small 160ml bottle because it was so small I asked for two it cos me a staggering £4.40. Which I believe is extautuinous I have posted a copy of the said very small bottles so beware if you want a lemonade.
All in all a very clean hotel with nice staff and decent food for price. But don't buy a soft drink!
Source: tripadvisor.co.uk
In November 2014, Dave5348 said about Burlington Hotel
We have just returned from Tinsel and Turkey in October at the Burlington Hotel Eastbourne. We drove this time as we only live a couple of hours away. Arriving mid afternoon, the room was ready and waiting. We booked an upgrade to a sea view and we were not disappointed. Car parking was booked, as we did not know if there was any local parking. This was behind the hotel, however there was plenty of local parking at a price! Room and room service (ie cleaning) was good. food of a good standard, hot, plenty of choice and plentiful. Serving staff in restaurant worth at least 4 stars! Timi was our waitress for the week, could not fault her. This was the first week of the Tinsel and Turkey season this year and they got it right. The entertainer (sure his name was Mark) if not, you could not miss him, had to be at least 6ft 3 and 20 stone and really funny!
Bar was good and priced ok. Bar staff always smiling. So overall well done to everyone. A great break at an even greater price. We'll be going again soon.
Bar was good and priced ok. Bar staff always smiling. So overall well done to everyone. A great break at an even greater price. We'll be going again soon.
Source: tripadvisor.co.uk
In November 2014, BerylandRon said about Burlington Hotel
We stayed at this lovely hotel for 5 days arranged by Shearings. From start to finish you could not fault this hotel, we upgraded to a Premier room, it had just been refurbished, we were greeted by a large 4 poster bed, a bowl of fruit, chocolate, bottled water and every beverage you could think of, We stayed in room 218 which had a front and side sea views, it was spotlessly clean, towels were changed every day and the room cleaned. The meals were great, our lovely waitress Milania who was from Maderia was so helpful and nothing was too much trouble for her. Entertainment every night and Mark Snow was a joy. The only critism was the Wifi it was very poor, but that is all. There were 5 in our party and we were all so pleased with everything. Well done The Burlington Hotel.
Source: tripadvisor.co.uk