Local Reviews
In September 2025, Pete said about FSB - Eastbourne
The website is very poor.
I recently tried to renew and eventually found online the correct place to pay. I paid £345 as instructed by the website. It is also the price listed on their membership page
Small employer (5 - 10 employees) £295.00
Larger small business (11 - 20 employees) £345.00
Larger small business (21 - 50 employees) £445.00
However then I was called and told they wanted £351 which isn't listed anywhere as a membership price! They wanted to process a refund for the £345 so they could charge the mystery £351. Lost a member of 34 years standing, well done. Incompetent.
***
This has been amicably resolved
I recently tried to renew and eventually found online the correct place to pay. I paid £345 as instructed by the website. It is also the price listed on their membership page
Small employer (5 - 10 employees) £295.00
Larger small business (11 - 20 employees) £345.00
Larger small business (21 - 50 employees) £445.00
However then I was called and told they wanted £351 which isn't listed anywhere as a membership price! They wanted to process a refund for the £345 so they could charge the mystery £351. Lost a member of 34 years standing, well done. Incompetent.
***
This has been amicably resolved
Source: trustpilot.com
In September 2025, Cathy Burdett said about FSB - Eastbourne
FSB has an enormous range of support and benefit for small business. They have been very helpful in terms of education and networking and are extremely generous with their expertise and knowledge.
Source: trustpilot.com
In October 2025, Oliver Stich said about FSB - Eastbourne
I am delighted to recommend Tracey Carter in her role as Development Manager for FSB Surrey. Having worked with Tracey (both directly and observing her work across our region), I can say with confidence that she is one of those rare people who feels less like an external stakeholder and more like a natural extension of your own team.
Tracey is warm, approachable and genuinely easy to speak to. When you engage with her, she listens—not just to respond, but to understand. She has a gift for taking what she hears, interpreting it thoughtfully, and converting it into ideas that have real impact. Whether concerns from small business owners, suggestions from local councils, or challenges raised in networking forums, Tracey doesn’t merely pass them on—she crafts them into action.
Her experience is both deep and wide. As FSB Development Manager in Surrey, Tracey stays on top of business support needs, funding opportunities, and regional initiatives. She keeps the business community informed, connected, and heard. She is well-connected across local government, business improvement districts, educational bodies, and the SME community throughout Surrey. These connections are not just for show: she leverages them to open doors, convene meaningful discussions, and drive concrete outcomes.
One of the things I admire most is her creativity. Tracey is full of ideas—both inside and outside the usual remit of FSB. She sees possibilities others might miss, and is proactive in generating initiatives, whether that’s about supporting SMEs with grants, organising networking events, or consulting on policy changes that affect local businesses.
Quite simply, the business community needs more Traceys!
Tracey is warm, approachable and genuinely easy to speak to. When you engage with her, she listens—not just to respond, but to understand. She has a gift for taking what she hears, interpreting it thoughtfully, and converting it into ideas that have real impact. Whether concerns from small business owners, suggestions from local councils, or challenges raised in networking forums, Tracey doesn’t merely pass them on—she crafts them into action.
Her experience is both deep and wide. As FSB Development Manager in Surrey, Tracey stays on top of business support needs, funding opportunities, and regional initiatives. She keeps the business community informed, connected, and heard. She is well-connected across local government, business improvement districts, educational bodies, and the SME community throughout Surrey. These connections are not just for show: she leverages them to open doors, convene meaningful discussions, and drive concrete outcomes.
One of the things I admire most is her creativity. Tracey is full of ideas—both inside and outside the usual remit of FSB. She sees possibilities others might miss, and is proactive in generating initiatives, whether that’s about supporting SMEs with grants, organising networking events, or consulting on policy changes that affect local businesses.
Quite simply, the business community needs more Traceys!
Source: trustpilot.com
In October 2025, Disruptor Training said about FSB - Eastbourne
I was a speaker at the SUPERNetworking event in York, and the FSB were a pleasure to work with — receptive to ideas, highly responsive, and extremely well organised.
The event was busy, engaging, and thoroughly enjoyed by delegates thanks to the thought and planning that went into it. There was a real buzz in the room with plenty of exciting conversations, and the feedback online since has been overwhelmingly positive.
10/10 — I strongly recommend the FSB and the events they facilitate and host.
The event was busy, engaging, and thoroughly enjoyed by delegates thanks to the thought and planning that went into it. There was a real buzz in the room with plenty of exciting conversations, and the feedback online since has been overwhelmingly positive.
10/10 — I strongly recommend the FSB and the events they facilitate and host.
Source: trustpilot.com
In October 2025, Kristy West said about FSB - Eastbourne
I joined the FSB earlier this year when I decided to start my own HR Consultancy service after being made redundant.
As a sole trader trying to grow a business you need to wear a lot of "hats" including sorting insurance, marketing and networking. The Federation of Small Businesses have helped me with all this and so much more, all in one place!
For me, the real benefit comes from having a regional support team who I can contact with any questions I have.
I would highly recommend them!
As a sole trader trying to grow a business you need to wear a lot of "hats" including sorting insurance, marketing and networking. The Federation of Small Businesses have helped me with all this and so much more, all in one place!
For me, the real benefit comes from having a regional support team who I can contact with any questions I have.
I would highly recommend them!
Source: trustpilot.com
In October 2025, Joseph Lewis said about FSB - Eastbourne
Fantastic opportunity to network and receive advice from intelligent, like-minded and friendly people. Thanks so much FSB!
Source: trustpilot.com
In October 2025, Judith said about FSB - Eastbourne
Online networking and opportunities to speak are good. I've not been able to make any of the in person events as of yet - nor had cause to use any of the other services ... but I only hear good things.
Life is about connection - and when you are a solo business owner it's easy to get lost in the alone. FSB creates community
Life is about connection - and when you are a solo business owner it's easy to get lost in the alone. FSB creates community
Source: trustpilot.com
In October 2025, Chrissie said about FSB - Eastbourne
I highly recommend joining the FSB.
I started my business in June 2021 and joined the FSB as strongly advised by my government relationship manager.
Membership comes with many benefits. For example, I have used their Legal Advice Line a few times. There is also a Legal and Business Hub that offers valid documents and templates, like contracts.
I used their exclusive discounts to open a business bank account with the Co-operative Bank.
Now, four years later, I enjoy attending both virtual and in-person networking meetings. The members are supportive and genuinely interested in the progress of my business and my well-being.
There is nothing negative I can say about the FSB, so what do you have to lose?
I started my business in June 2021 and joined the FSB as strongly advised by my government relationship manager.
Membership comes with many benefits. For example, I have used their Legal Advice Line a few times. There is also a Legal and Business Hub that offers valid documents and templates, like contracts.
I used their exclusive discounts to open a business bank account with the Co-operative Bank.
Now, four years later, I enjoy attending both virtual and in-person networking meetings. The members are supportive and genuinely interested in the progress of my business and my well-being.
There is nothing negative I can say about the FSB, so what do you have to lose?
Source: trustpilot.com
In November 2025, KIM TALBOT said about FSB - Eastbourne
Great hosting by Karen Howell at today's Women in Business virtual meet-up. Well executed break out rooms and 2 great speakers. Time well spent.
Source: trustpilot.com
In October 2025, Janette Calverley said about thebestof Eastbourne
What can I say! David has opened up so many more possibilities with his understanding of people, places and marketing.
I am delighted!
I am delighted!
Source: google.com