Local Reviews
In April 2024, Andrew said about The Burlington Hotel
Great value for money and an excellent location. Staff were friendly as well.
Source: booking.com
In April 2024, Claudio said about The Burlington Hotel
What a pleasant surprise!
The superior sea view room is absolutely to die for! Facilites in the room were beautiful and up to standard. Everything you need in a hotel room is there. Wonderful!
A bit hot in the morning because of the windows to be propped up to circulate some air. However, fans were provided and it was lovely.
Source: booking.com
In April 2024, Thomas said about The Burlington Hotel
Good but could be better.
Old building, working hotel with 24/7 reception. Staff generally helpful.
Breakfast service rushed, far too many relays done especially given the number of tables available. Plates are noticeably small probably to reduce consumption at the breakfast buffet.
Not much insulation at the top floor. Radiator not working, sink is half blocked. Had to borrow a 2nd spare radiator as the previous spare broke.
Not much insulation at the top floor. Radiator not working, sink is half blocked. Had to borrow a 2nd spare radiator as the previous spare broke.
Source: booking.com
In April 2024, Angie said about The Burlington Hotel
Inconsistent
Excellent location on the sea front, close to shops, cafes, pubs
All staff were helpful & polite especially Sandy & Anne from the restaurant who went above and beyond to accommodate us as my dad is disabled, nothing was too much trouble, these ladies made our stay more comfortable
At check in we found dad's room unsuitable for his needs, reception staff gave us a couple of keys to alternative rooms so we could decide which was best, so so thoughtful,considerate & absolutely amazing
Our rooms were clean & functional
Breakfast was simple but very tasty & plentiful, we didn't have dinner here
Bed was very comfy, storage plentiful The hotel has 2 lifts, 1 out of order the other worked as & when it felt like it, not good when you're physically disabled
The disabled entrance is at the far end of the restaurant, a single glass door which was smashed & taped up
As for being disabled friendly, the wooden footplate was non functional, raised & not angled,dad's scooter couldn't negotiate it, we had to push it over, as did other guests
Also no lights were left on at night, very dangerous & inconsiderate
There were no public disabled toilet in the hotel
All in all not a very disabled friendly hotel, this could be improved with simple alterations
Carpets were very soiled in our bedroom & the curtain lining ripped
Shower was OK but leaked at the joints, Shower tray didn't empty quick enough so stood in dirty water
Photos of the hotel certainly weren't taken recently & don't show it as it is today, rather tired & in need of TLC
Bedroom furniture poor quality
Very dim lights in bedroom
All staff were helpful & polite especially Sandy & Anne from the restaurant who went above and beyond to accommodate us as my dad is disabled, nothing was too much trouble, these ladies made our stay more comfortable
At check in we found dad's room unsuitable for his needs, reception staff gave us a couple of keys to alternative rooms so we could decide which was best, so so thoughtful,considerate & absolutely amazing
Our rooms were clean & functional
Breakfast was simple but very tasty & plentiful, we didn't have dinner here
Bed was very comfy, storage plentiful The hotel has 2 lifts, 1 out of order the other worked as & when it felt like it, not good when you're physically disabled
The disabled entrance is at the far end of the restaurant, a single glass door which was smashed & taped up
As for being disabled friendly, the wooden footplate was non functional, raised & not angled,dad's scooter couldn't negotiate it, we had to push it over, as did other guests
Also no lights were left on at night, very dangerous & inconsiderate
There were no public disabled toilet in the hotel
All in all not a very disabled friendly hotel, this could be improved with simple alterations
Carpets were very soiled in our bedroom & the curtain lining ripped
Shower was OK but leaked at the joints, Shower tray didn't empty quick enough so stood in dirty water
Photos of the hotel certainly weren't taken recently & don't show it as it is today, rather tired & in need of TLC
Bedroom furniture poor quality
Very dim lights in bedroom
Source: booking.com
In April 2024, Deborah said about The Burlington Hotel
Perfect for our overnight stay. Very Clean, staff pleasant...
Location
Needs some interior design updates.
Bathroom far too small
Bathroom far too small
Source: booking.com
In April 2024, Paul said about The Burlington Hotel
Nice hotel in good location
Large clean quiet room with nice bedding and towels. Good location near the pier.
Shower head needed cleaning and some lights didnt work.
Source: booking.com
In April 2024, Brenda said about The Burlington Hotel
We were having a couple of nights away with friends
Perfect location and very friendly and helpful staff
Lovely character building but needs a lot of money spend on it.
Source: booking.com
In April 2024, Jacqueline said about The Burlington Hotel
Nice hotel
Only scrambled eggs no others available!
Coffee at breakfast not in a flask!!
Source: booking.com
In April 2024, Holly said about The Burlington Hotel
Best value hotel on the South Coast.
Such a warm welcome for me and my dog from the really brilliant Liam and team at reception.
Best value hotel on the south coast.
Amazing sea views.
Fantastic location.
Really clean room Nothing
Best value hotel on the south coast.
Amazing sea views.
Fantastic location.
Really clean room Nothing
Source: booking.com
In April 2024, Jon said about The Burlington Hotel
Pleasant environment, friendly staff, convenient location. Room warm and comfortable. Shower hot and powerful, which was
Good value
.
Source: booking.com