Local Reviews
In November 2023, Harrison said about The Burlington Hotel
Great value for money. Lovely hotel.
Breakfast was good location right on the seafront with a sea view was excellent. Staff were very friendly.
My my visit everything was fine, no complaints.
Source: booking.com
In November 2023, Liam said about The Burlington Hotel
Great location but needs updating
Location is perfectly placed to explore Eastbourne
The rooms need additional work to improve them, first room was not great but reception quickly moved to another room. Breakfast was basic and limited choice
Source: booking.com
In December 2023, Janice said about The Burlington Hotel
Very good location to see all that Eastbourne has to offer friendly and helpful staff will be using this hotel regularly
Lovely location exceptionally friendly staff car park available
Just the colour of the room
Source: booking.com
In December 2023, John said about The Burlington Hotel
Great p;ace to stay
The staff are always friendly and efficient room was comfortable and cosy food was excellent as it always is have stayed here many time before I love this hotel
Nothing all was good
Source: booking.com
In December 2023, Valerie said about The Burlington Hotel
Good apart from the problems with the room.
Food, staff, dining room, everything was fine, except for our room.
Our room should not have been let - one of the staff agreed with me.
The extractor fan was broken and let out a terrible noise, like an alar, every time the bathroom ligth was put on.
The handyman thought he had fixed it, but no - we had to spend the night without a light in the bathroom.
Then during the night here was a storm and masses of water fell from the gutter directly outside our window - I thought at first it was coming into the room!
The next day the handyman tried again, but we had to spend a secondnight without a light in the bathroom, otherwise we would have had the noise of the extractor fan.
The Manager did offer us a different room, but I had spent ages packing in the morning, then unpacking and didn't want to have to do all that again. We had extra luggage with us as we were going to a funeral. We didn't realise the bathroom light would again be an issue on the second night.
As I say, no-one should have been given this room. It was not fit for purpose.
The extractor fan was broken and let out a terrible noise, like an alar, every time the bathroom ligth was put on.
The handyman thought he had fixed it, but no - we had to spend the night without a light in the bathroom.
Then during the night here was a storm and masses of water fell from the gutter directly outside our window - I thought at first it was coming into the room!
The next day the handyman tried again, but we had to spend a secondnight without a light in the bathroom, otherwise we would have had the noise of the extractor fan.
The Manager did offer us a different room, but I had spent ages packing in the morning, then unpacking and didn't want to have to do all that again. We had extra luggage with us as we were going to a funeral. We didn't realise the bathroom light would again be an issue on the second night.
As I say, no-one should have been given this room. It was not fit for purpose.
Source: booking.com
In December 2023, Magdalena said about The Burlington Hotel
Nice, can be better
The location, sea view from the room, good breakfast
For the money paid, I was expecting better
Source: booking.com
In December 2023, Dave said about The Burlington Hotel
Fabulous location great value
Locality
Sink in bathroom was very slow to drain only there for one night so minor inconvenience reported in morning so hopefully will not effect next guest
Source: booking.com
In December 2023, Debbie said about The Burlington Hotel
Have come fir last two years & hoping to come back again next year
Friendly staff, good food & lovely room.
Nothing
Source: booking.com
In December 2023, Shajul said about The Burlington Hotel
Great location
Location
No sockets near the bed to charge phone
Source: booking.com
In December 2023, David said about The Burlington Hotel
Perfectly happy with what I received for £35/night.
Great breakfast, better than the Cavendish. Room was 'tired'. Curtain in room 442 was not properly hung. Paintwork slap dash, bath panel broken, but what can they do on £35/night so I do not criticise. The cost of labour in particular and materials in general plus water, gas and electricity allow little room for maintenance and renewals so I do not criticise. I have run a business of my own and realise that these things eat up most of one's income. Staff invariably polite and helpful.
At £35/night I think this hotel is fine. Its location is perfect for the pier and seafront, Terminus Road and the carpark. Carpets will soon need replacing. Does the hotel have a rolling programme of redecoration and renewals? The ground floor facilities were fine and Christmas decorations were of a high standard and well underway.
Source: booking.com