Just wanted to say an enormous thank you for the absolutely brilliant service we have received from you and the team at Haulaway. The skip was picked up today completely painlessly (the driver didn't even need to disturb us to do it) and I can not thank you enough for the experience, from booking, delivery of the skip to collection and removal, you have been exceptional. I know some people might say 'It's just a skip service', but finding providers that do a great job is always cause for celebration in my book and you have have certainly done that. I shall definitely use you again and recommend you to anyone I know that needs a skip in the future.
I just wanted to take a few minutes out to pop you an e-mail to say how impressed i've been with the service from Haulaway. We ordered a skip from another local firm to start with; cutting a long story short they (rudely) refused to put it where we needed it as they weren't convinced it wasn't council land (even with the deeds). I phoned Haulaway around 9.30am asking if you had any skips available and was told yes and that I could have it the next day. I explained what had happened, and that the builders were ready to start, and the very kind lady said you were extremely busy but would do her best to get a skip to us by the afternoon. An hour later and it was with us.
Not just that, but the skip was full by yesterday afternoon (builder underestimated). I phoned to ask for another, and asked if anything could be done with the price as we'd need another 3yd, and the lady very generously let me have both 3yd skips for the price one 6yd would have been. Every penny counts right now, so i'm extrememly grateful. The full skip was taken early this monring and the new one left in it's place.
People often write e-mails/reviews for the bad stuff nowadays, and not so often the good, so I wanted to let you know how impressed i've been and say 'thank you'. What a great company.
Katie G Noble
In September 2020, Katie Grose said:
Hired a grab lorry from the company, the man who came to the house today, was very professional and friendly. Was really happy that he also tidied up after any debris that was left behind too.
I hired a skip on Tuesday from this company, not much you can say about a skip its a skip! However, the staff were extremely helpful and cheerful on the phone. The chap who delivered the skip was pleasant and managed to reverse his truck up our narrow drive. Phoned them this morning to ask for it to be collected and they said they would pick up tomorrow morning. Excellent service and always great to deal with nice people. Will use you again. Thank you.
Reply from Haulaway Waste Managers: Good morning Therese
Thank you very much for taking the time to leave us such a lovely review, it is greatly appreciated and we are happy that you were pleased with our service!
Outstanding service. Easy to organise, delivery quick, collection prompt. Would not go anywhere else and can highly recommend.
Reply from Haulaway Waste Managers: Thank you for your lovely review, we really appreciate it and are glad that you were pleased with our service!
In May 2020, tim earl said:
First time using this firm. Excellent service. Helpful and friendly staff. Highly recommend.
In May 2020, Stephen Hurrell said:
My employer uses this company so I thought I'd give them a shot. I make contact with them occasionally but have never used them for domestic purposes. I am very pleased with the service provided. A segregated skip was very well priced, the drop off was timely and pick up was completed as promised. Very polite and friendly all round and I would highly recommend, Thank you.
In February 2020, Tina Newton-smith said:
We have a skip from them regularly all year round fantastic service and really good lorry drivers also whenever I’m out on my horse they are absolutely fantastic about slowing down or even stopping
In January 2020, Dan Bib said:
Great service very quick and responsive especially Becky. They have made alot of our landscapes run smoothly.
Thank you haulaway
In January 2020, Blonde John said:
I have dealt with Lisa Kemp on numerous occasions and she is always very efficient, friendly and helpful. I would also recommend Haulaway Ltd to anyone.
I like the fact that this wonderful company raises money for our local hospice.
They do this by delivering boxes that are requested by the local people to recycle their unwanted papers, cards and cardboard.
They pick up the recycling on a regular & reliable basis come rain or shine.
I cannot fault this company and all the staff that work for it.
In January 2019, Mike Churcher said:
Great company with a friendly team doing a fantastic job in an important industry.
In January 2019, Hastings Mysteries said:
fantastic service, second to none. Skip arrived exactly when agreed and was safely delivered in spite of parking problems for lorry in a street with lots of traffic. Full skip was removed very soon after I phoned to tell haulaway I needed the space. Highly recommended. Fiona Cullen
In January 2019, Sadie douglas said:
becky and jen are very polite and helpful on the phone first class service thanks dougie
In January 2019, Paul Cox said:
I had never had to hire a skip before. Instead of my expectation, I met with a professional but friendly bunch of people who showed me round their disposal facility with which I was very impressed. I agreed to hire a skip which was already at my property when I arrived home an hour later. As for the price, it was an absolute bargain as it saved me numerous trips to the council dump. I recommend this company with no hesitation.
In November 2018, Yvonne Walter said:
I have tried several companies over my building business years and have found haulaway to be what I consider outstanding, they always turn up on time, the drivers are so helpful and polite with the office staff being super helpful.keep it up haulaway.