Hiring a drainage expert - getting it right with Quality Drainage
23rd April 2015
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When you're looking for a tradesman to undertake drainage work, you should treat the search in the same way as you would do when looking for any other trade. You need them to be qualified and confident that they do their job well - all backed up with positive customer reviews.

So Quality Drainage have shared their top tips on how to make the right choice.

  • Are they properly trained? We don't just mean trained in health and safety but also when it comes to the equipment - High Pressure Water Jetting etc. The engineers at Quality Drainage have an impressive list of training to their names... they are City & Guild Trained for Safety Awareness and Drain and Sewer Jetting, carry CSCS cards, trained for Asbestos Awareness, Renoline approved Installer, Confined Space and Harness.  And some of their engineers are also first Aid trained.
  • You'll be able to see evidence of all this training by the certificates they have. Being a member of a trade association such as Exor or Safe Contractor is an excellent indicator that the company in question is fully signed up to a rigorous score system that's part and parcel of being a member.  Regulatory bodies exist specifically to check that equipment is serviced regularly, PAT tested and staff are trained accordingly.
  • Quality Drainage believe that offering a free no obligation quote on site rather than quoting from a telephone call is the only way to be sure that everything has been properly assessed. They then respond with a written quotation which details what's required, what equipment will be used and how long the work is expected to take.  
  • Paying upfront isn't in the repertoire at Quality Drainage. Once a job is complete and customer is happy they can pay in full or in instalments. The only exception to this is when the work will exceed £1000 and materials need to be ordered. In this case, a deposit may be requested.

In general, as with most other cases, of something seems to good to be true or a quote is significantly lower than others, then alarm bells should be ringing. You may find that the equipment isn't fit for purpose or the job may not be done effectively, which could potentially lead to spending more in the long run.

Companies with immediate availability should also ring alarm bells - Quality Drainage find that even emergencies have a couple of hours wait time, and other excavation jobs would normally be booked in a week ahead.  

Do your homework before you book someone in - check how long the company has been in operation (Companies House is a great source of info for this), and try & find customer reviews - and lots of them. That's a great way to give yourself peace of mind.

About the Author

Maud T

Member since: 10th July 2012

Hi - me and my gang champion and promote the best businesses in the Croydon and Bromley Boroughs. If you are a local business owner, then we'd love to help you grow your profile, profits and get more business.

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