They arranged for the visit to our house at a time to suit us. We already knew we wanted white blinds but they have an extensive range of colours and patterns to choose from. The blinds were ready a week later. Neil and his wife came to fit them. The vertical blinds are all fitted to metal rails and are of high quality. There was a problem with the length of the patio door blinds but it was quickly resolved. We had blinds fitted in the conservatory and kitchen. Neil and his wife are very friendly and we would recommend them to anyone needing blinds.