Got in touch with The Car Co after seeing a vehicle advertised on AutoTrader.

Spoke to Gent named Zed initially by phone, late in the day. I requested a video of the car showing any blemishes to bodywork and interior.

True to his word, Zed sent me a detailed video in good light and indoors. This really put my mind at rest as I would have been travelling almost 100 miles one way just to view.

Zed kept in touch with me until late evening answering my questions. Well past their closure time. No question asked was ignored. Honest and transparent right from the outset.

Arranged to travel up the next day. Arrived at midday and the site was easy to find. They have their own private car park and Zed met us outside in the rain on arrival. Walked us to the showroom where the vehicle was ready for viewing.

We were handed the key and left to inspect the vehicle for as long as we needed, and to confer amongst ourselves.

Zed insisted I take a test drive. He picked a route with both smooth and rough roads (including pot holes). After doing a few miles in the car we headed back to the showroom where we were served hot drinks.

We were shown the paperwork for the vehicle and at no point did he ask once whether we wanted to buy it. Zed simply let us decide at our own pace and instead offered us reassurance.

The showroom is clean, toilets were clean and generally well laid out, over one easy accessible floor.

There is a waiting area and toys laid out if you plan to take your children.

Purchase was relatively simple and in-depth. Whilst completing the paperwork for the purchase the vehicle went back into the garage for final checks and clean. We were well advised about the warranty period and on completion given a full enhanced document pack.

Zed was an absolutely pleasure to do business with. We also had the opportunity to meet with his manager who checked in with us time to time to offer any assistance.

Conclusion, I had absolutely no hesitation in making a purchase of almost £25k. No pushy sales tactics. Calm and relaxed environment. Other customers on site were all being tended to and you could see smiles all around.

I have purchased cars from BMW and VW in the past and I can honestly say this place is on par with them, dare I say it surpasses them with regards to customer service.

If you are looking to purchase a vehicle; I genuinely recommend you give this place a try. Just visit them if you have to to get a feel for the place.

As for me I will most certainly see what they have on offer when family members need a new car before going anywhere else.

Reading back at what I wrote above before submitting this review makes it sound like I’m selling their vehicles for them but honestly I was so impressed with Zed and the ethics here. If you provide a good enough service your customers will sell your products. This is so true for The Car Co.

10/10 for customer service
10/10 for honesty and transparency
10/10 for knowledge on vehicle

From arriving and seeing Andrei was great. He arranged a test drive and a few little niggles with the car was dealt with when he got back to the show room. I met him the following day and all the niggles was sorted. I had another test drive and was happy to buy it. Andrei went through all the options and had my car valued as a part exchange. I was happy with their offer and all the financing was dealt with very well from Andrei. Everything was explained well and I drove away with it the same day. Andrei was very polite, knowledgeable and a very big help. He is a. Credit to the company. Thanks Andrei once again. 👍

Bought a car from the car co & had an issue with faulty oil level mechanic causing constant notifications in the car. Took it in to Graham & Jason. Had it sorted next day!!! Even got a courtesy car. Great service overall. Would definitely recommend. Thanks guys

We found our vehicle via Autotrader & left a request for contact. From that moment on Andrei, our salesperson was amazing. So patient. Explained all our options. Phoned to explain everything in advance of any email. Was kind, attentive and knowledgeable. As a representative of this company, they are so lucky to have him.

Andrei Turcanu and The Car Co were brilliant. So attentive, honest and knowledgeable. The whole process was sorted in 2 days and we drove away in our new car. So pleased. This place and this guy will definitely be the place we go going forward. Thank you.

Just now I had a problem with my car and couldn’t start it. I ended up stopping at their door. Although I didn’t buy the car from them, they tried their best to help me deal with it. I wasn’t touched.

I couldn’t recommend these guys enough! Muj was the best, he helped me through the whole process and made everything soo easy! The best experience from start to finish that was so seamless. Every small detail was given to me and then the whole team were so patient including Muj who made sure everything was great.

Recently bought a car from here which we are really happy with. The customer service we received from Muj was excellent. Definitely recommend this garage. Lovely people. Thanks for a great car!

I dealt with Muj who was genuine and gave me a 5* experience. Honest and friendly experience, would recommend

Very friendly staff members and did great work off my car . My car heating was not working specially in cold weather very hard to drive with out heating car . Thanks for fixing my car heating issue in very short time

The service from shaz selling me the car was unpressured and helpful and i was kept informed at every point i would recommend The Car Co. my experience has been a good one

We visited The Car Co to look at an Audi Q5 they had for sale. Upon arriving in the showroom we were greeted by Zeeshan who was friendly and not over bearing like some car sales people are.

He brought the vehicle to us allowed us to look around to our hearts content and explore the vehicle, rathe than stand over us every second of the inspection.

We were presented with all the buying options and our questions answered thoroughly. As in most sales we wanted to go away and think about the deal.

We were not hounded with a sales pitch or given any other nonsense and allowed to leave and reflect on the deal.

We went back the next day and purchased the car due to the honest friendly approach of all the team there.

Thanks to Zeeshan and Shazad for the amazing service.

I would 100% recommend buying form these guys.

Recently bought a car from here which we are really happy with. The customer service we received from Zeeshan & Shazad was excellent. Super friendly, genuine honest advice and zero pushiness. Highly recommended.

Bought a car here the other day, couldn’t fault anything went above and beyond to make sure the process was easy for me. Great and easy experience thanks to Muj!

I am buying and swapping cars from car co and I still remember the first day when i went and i was confused how their Managment is in customer services.
It’s almost now ten years and i am like for them is a like a family member.
Shahid i met with him and he is a gem for a car co.
Shahid is always do extra miles to fulfil customer requirements.
I will recommend shahid.please when you visit ask for shahid.

From start to delivery the service was outstanding, Sam kept me updated at every stage and the whole process was quick and simple. I was a little concerned about buying without physically seeing the car, but the videos and pictures and all the advice and info from Sam put me at ease and I needn’t have worried as the car far surpassed my expectations. I couldn’t recommend enough.

From start to delivery the service was outstanding, Sam kept me updated at every stage and the whole process was quick and simple. I was a little concerned about buying without physically seeing the car, but the videos and pictures and all the advice and info from San put me at ease and I needn’t have worried as the car far surpassed my expectations. I couldn’t recommend enough.

I have an amazinging experience and it is now more than 10 years and always Shahid help me out.
Shahid you are a gem for car co.

Brilliant service. Friendly staff. Especially Sam. No pushy sales tactics. Great service and communication. Easy process. Car beautifully presented and aftercare is great. Highly recommended!!

had a fantastic experience with this company .Very friendly approach from Sam and fast service. Really satisfied with his approach and the detail
explanations. The car I bought is , in an excellent condition and I feel like worth for the money.I highly recommend the carco to my friends and family.

My son was looking for a Seat Leon FR and we got in touch with Shaz and the Car Co team in Bury in early Jan 2023. £100 refundable deposit secured the vehicle for the 190mile round trip visit (thankfully due to other people being interested in the immaculate vehicle). The quality of the vehicle presented by the team was superb and Shaz our salesman was extremely professional, polite and patient, and since then has provided us with continuous updates and support for the vehicle, which my son is absolutely thrilled with.
Thank you Shaz we will definitely contact you and the Car Co team when I am back in the market to renew my vehicle.
Professor S. A. Jones

Brilliant service. Friendly staff. Especially Sam. No pushy sales tactics. Great service and communication. Easy process. Car beautifully presented and aftercare is great. Highly recommended!!

Fantastic walked in for a look came out with an amazing car over the moon, Muj was so patient even waited for me to come back in the evening so helpful and followed up the following day great place and great staff thanks Muj

Perfect service ❤️ Thank you much for helping Amir Abbas🤗

Amir Abbas the sales person was amazing friendly and professional. Would really recommend the car co to anyone looking for a car. By the way me and the family are extremely happy with n our new car. Thank you very much Amir Abbas