Thank you to Ella at Connect Comm's for all her helping with my new landline divert number for the business, the service was that good that I have begun recommending Connect Comms to my clients who need similar services. Keep up the good work.
Hi there Hannah,
I am most impressed with the level of service received and as a firm you are key providers to the growth within our firm!!
In October 2019, Sarah K said:
The Connect Comms Team are fantastic! Scott and Stephen offer fantastic customer service and are very helpful!
In October 2019, Norman M said:
Resolved very efficiently
In October 2019, Daniel H said:
Very efficient. Thank you :)
In October 2019, David F said:
Always on the ball and resolved quickly.
In October 2019, Rose G said:
Excellent customer service :)
In October 2019, Christine M said:
Great fast service. Thank you Hannah :)
In October 2019, Patricia M said:
Very efficient service and follow up. Thank you :)
In January 2019, David R said:
Its been 4 weeks since the installation of our new phone system and even though we had over 100+ handsets and the “My Calls” call centre monitoring system, the installation went without a hitch. The planning and organisation of the install and the NEC team that came on site were all excellent. I would definitely recommend Connect Comms and NEC to other organisations that are thinking of upgrading their phone systems.
Moving your telecoms is not a decision to be taken lightly. After spending what seemed likes ages going round in circles we approached Connect Comms. Within days Matt and Damien came up with a solution that met our needs and within budget. We made the switch in July 2018 - as with all new IT systems you need to get used to new functionality (apologies for any customers we incorrectly transferred or lost in those first few days) . The after care and customer service thereafter has been been brilliant - easy to contact, no call centres, and super fast responses. Definitely recommended.
In August 2018, Roberta H said:
We have recently taken our account to Connect.Comms. We have found them to be courteous, efficient and extremely helpful. It is good to be able to lift the telephone and speak to someone who knows all about your account. If they cannot give you an answer there and then they will always ring back as promised. We are extremely happy. Well done Connect.Comms!
In February 2018, Yvonne B said:
We have had our company phones with Connect Comms for over a year now. It has been great to combine a few different phone contracts into the one – one phone bill leaves it more manageable! The girls in Connect Comms office are of great help and are always readily available to answer any queries and help if needed. Yvonne, Conwell Contracts”.
In February 2018, Gill M said:
'We contacted Connect Comms and they put together a fantastic package which saved us both time and money! We were really impressed with their desire to help and would recommend them to anyone!'
In February 2018, Brian B said:
The Connect Comms team always provide excellent customer service, ready and able to provide a solutions to any communications issue. Speed of delivery, flexibility and mobility are extremely important to our business, choosing Connect Comms has allowed us to adapt to our users individual requirements without compromising service. I would recommend Connect Comms to anyone without hesitation.
In February 2018, Christina D said:
The team at Connect Comms provided an excellent service throughout the whole process of our installations, they took the time to sit down and explain everything making it easy for us to understand. We would most definitely recommend them!
In November 2017, Pete H said:
“Great service from the Connect Comms team. We have a small team of consultants who are often out of the office. We needed a phone system that would allow us to answer calls wherever we are and the ability to transfer calls. The solution provided delivers this and much more with the flexibility to make changes as circumstances change as well as adding new users as our business grows. Highly recommended.”
In February 2017, Phil W said:
Connect Comms have provided a competitive and reliable service which has met our communication needs. From checking the compatibility in our office via on site visits to the installation of the telephony hardware, there was minimal disruption and we were always kept updated with dates of engineer call outs, installation and service commencement. Connect Comms have provided excellent customer care in that any query regarding service or billing has been responded to promptly and resolved in a timely manner.
In November 2016, Simone D said:
Oscar and the team, provide quick, responsive assistance to all of our communication problems. They are a delight to work with and are always at the end of a phone. We would always recommend Connect Comms to associates as we know they can deliver the best products with the best service for your business.
In October 2016, Lee M said:
Being a Vodafone customer I was looking to upgrade my handset but was unsure how.
I had a chat with a member of the team who went through my bill and came back to me with a tariff that best suited my monthly usage.
They made sure I wasn’t paying for something I simply wasn’t using and in the long run saved me money, how could I argue with that!
The customer service I received was superb, and I would most certainly recommend them to anyone needing help with their telecommunications in the future!
In April 2016, Tom B said:
When Connect Comms pitched for our Telecoms business it was a no brainer… they offered an integrated desktop & landline solution, including the install of new telephony equipment throughout, whilst significantly undercutting the deals we already had in place. We worked closely with Connect Comms & Vodafone on the solution designs & roll out plans and now have the One Net system installed across all 10 of our Repair Centres. Since the original install we’ve continued to tweak aspects of the system, giving us a truly bespoke solution and when there have been problems we’ve had first class support from the team at Connect Comms. The Alton Cars Group have found the agility and flexibility of One Net system and the quality of the support from Connect Comms truly valuable.
In July 2015, Janet K said:
Bury Cancer Support Centre is a registered completely self-funded charity offering support to anyone whose life is touched by cancer. Last year we moved into a new permanent home for our centre and urgently needed a cost effective and reliable telecommunications package to meet our unique needs. As the Nurse Manager of the centre I had neither the time or experience to understand the numerous packages on offer .I was overwhelmed by jargon 'special deals' and pressurised marketing. I contacted Connect Comms and was really impressed with their desire to help. Oscar came to the centre to discuss our needs and quickly came back with a range of options, which he took time to explain and advise on. He understood perfectly the needs of our centre. We agreed on a package and he took care of the rest, it was simple and easy and a relief! The ongoing support we have had from the team has been second to none, communication is fast and efficient, but with a lovely personal touch, they get to know their customers and look after them. I would recommend Connect Comms to anyone without reserve.
In July 2015, AS Properties . said:
As a small business, we are very pleased with the customer service that Oscar and his team have provided. The mobile phone was upgraded and with a new provider, we were offered the best options. The coverage of the phone has improved greatly since the last provider. Because of our positive experience we are pleased to recommend Oscar and Connect Comms to friends, family and businesses who are looking for a reliable supplier of mobile phones.
In January 2015, Mark H said:
Well what can we say, we, like most small businesses depend so much on our mobile phones, so it was very important when choosing our mobile phone provider. They had to be reliable, easy to deal, helpful and cost effective.
Oscar and all the staff at Connect Comms. definitely tick all those boxes for us, we are delighted with the service they have given us and have already recommended them to other local businesses we deal with as well as friends.
In January 2015, David M said:
For a small business, choosing the right supplier for telecommunications is often a daunting and time consuming task. What may first appear to be a compelling offer can be costly in the longer-term as the business outgrows the terms and rates of the initial vendor contract. Oscar has always been upfront, honest and open about the offers available, taking time to consider the best options for the business, both short and long-term. He and his team are always available and genuinely willing to help out wherever they can, understanding the difficulties small businesses face when dealing with large vendors. I have and will continue to recommend Oscar and Connect Comms to friends and colleagues looking to contract a reliable supplier of mobiles and effective communications solutions.