Customer service is above and beyond from first entering the shop to delivery. Helpful, welcoming and informative staff helped us to select the right high quality bed and mattress for our needs at excellent prices, whilst entertaining our children. Delivery was quick, and the delivery men were effortlessly successful and cheerful navigating over obstacles to put the bed where it needed to go. This is our second bed from this shop and they are outstanding. Can't recommend them highly enough.
I've had my new mattress from Brighton Bed Centre for a couple of days now and I am just as happy as I was with my last one. It feels like a really grand mattress and isn't as heavy as i thought it would be which is a help! The service in the shop felt relaxed too which was nice as I don't usually feel comfortable in them situations. I even got to have a lovely guided tour of the factory! I have recommended to friends in the past and I will again, really happy with the purchase. 5*
In November 2016, Carmel C said:
Best mattress you can buy. Last long and keep their shape and firmness. I will never buy elsewhere. Used for 30 years. 5 Star *.
In November 2016, Julie M said:
A very helpful and informative service, with difficult choices made easy. A high professional standard, always happy to support a local business of this quality.
Excellent quality and value, with friendly & relaxed staff who talk you through their fanstastic range without using pushy sales techniques. I was drawn to this Hove-based family company as I like to shop local and support local business, especially as they make their mattreses & bases on site. Highly recommended!
In October 2016, Chris S said:
Fantastic quality products. Great knowledge and service.
In October 2016, Pamela B said:
Fabulous! No other bed shop as professional or as good on all counts.
In October 2016, Sergio C said:
I gave 5 stars to Brighton Bed Centre because their beds are great. My bed from them is still soft and comfortable.
In October 2016, Allison B said:
Great service, lovely staff. Bought beds and mattresses here for years and wouldn't go anywhere else.
In October 2016, Edith R said:
Lovely help. Things are explained well with very nice attention.
In September 2016, Deborah D said:
Came back to you when I moved home for a new bed as I had such a good service last time. Delivered on time, assembled at home. Good service, good quality. Highly recommend.
I literally just stumbled across Brighton Bed Centre by accident as I was walking past but am very happy that I stepped inside! I needed a bedframe for my son and the very friendly and professional staff suggested a divan base, which I had never heard of (having just arrived in the UK). It was expertly explained to me how a divan works, which colours were options and it was a perfect fit as I already had an excellent mattress for my son. We ordered it, with special dimensions to fit our EU mattress and had it delivered within days. It's a beautiful and practical finish and looks great in my son's room! I liked the professional yet warm and friendly service! Well done!
In September 2016, Elizabeth F said:
Excellent service. Cat, member of staff was very helpful. Needed to buy a bed at short notice and I was very pleased with the bed and level of service.
In August 2016, Ashleigh G said:
Very helpful, kind and nice. Not pushy sales at all! Would recommend Cat to anyone looking for a bed. Great customer service with prices to match.
Great range of mattresses handmade on the premises and good selection of frames. Friendly and knowledgeable staff helped us choose the perfect bed -and delivered for free! A decent mattress makes a big difference: amazing sleep and no aches or pains. I've recommended the Brighton Bed Centre to a lot of people: support your local family businesses!
In May 2016, Sabrina S said:
Five star service! Visited the store today to buy a kingsize bed and Cat was fantastic in all her help. I found my dream bed which the Brighton Bed Centre were happy to build bespoke to my needs. Fantastic store and a fantastic service. I would recommend this store to all my friends and family. Thank you Cat - you're a STAR!
In May 2016, Rebecca H said:
Yet again another great bed! Very competitive prices, excellent value for money. Well made, good quality mattresses - Lots of choice, many styles available to try before buying.
Large range of bed stead styles to choose from.
Unbiased advice from knowledgeable sales staff, no pressure to buy/hurry to choose.
Very accommodating with delivery dates and times.
All staff very polite and helpful.
Would definitely recommend.