I would like to state how pleased we were with the service you have provided for us this year and in the past. This year was different because there were quite a lot of queries which we raised concerning the facilities that we were insuring and whether there was a need to modify our insurance
Throughout the whole process however we were very impressed with your efficiency, helpfulness and competency in dealing with all of the queries that we made.
We could not have asked for better service and would be happy to fully recommend you to any of our colleagues or anyone else that require advise about property insurance.
In June 2015, Nicola G said:
We have just renewed all of our business insurances with Stanmore and have found the process very efficient. Jackie understands the needs of our business and the importance of seeking out both appropriate and cost-effective policies.
The renewals were not exactly straight-forward as our business needs had changed considerably, however Stanmore took all this in their stride and provided us with the solutions we needed.
We are currently looking for additional policies and Stanmore are on the case again!
In May 2015, Bernard C said:
Stanmore Insurance have been our insurance broker of choice for many years. We have found their approach to supporting our business to be very helpful and responsive. The advice we have received has been highly professional and the rates competitive. Whenever we have needed additional information or guidance the staff have shown us they have a strong industry and business practice knowledge. Stanmore was recommended to us and we will continue to recommend them to others.
In May 2015, Rowan B said:
Most small business’ such as ours, will have experienced being pigeon holed into the “nearest suitable” off the shelf policy, however we found these always included default sections of cover, which were unnecessary, and not matched to our requirements.
Over the last few years, our own business has increasingly moved towards small quantity bespoke manufacturing, enabling us to give our customers a more flexible choice, and with it a better service, so can I just say how refreshing it was to be offered an insurance policy that is tailored in a similar way, and is clearly more targeted to our individual needs.
In March 2015, Anita K said:
It has been a pleasure working with Jackie Hyde and Stanmore Insurance Services over the past 2 years. During that time, Jackie's careful guidance and backed up by a very efficient team, we have made considerable changes to our insurance provision, expanding the cover we've taken out and recognised the need to establish a much closer working partnership with our insurance provider.
The result of this is that after 18 months of changes brought about by the expansion work we'd undertaken we feel that we are well supported by, not only Jackie and the Stanmore team but also by our insurance provider itself.
The changes we've made to our insurance policy have sometimes meant us altering the way we work on site but as a company, we agree that these alterations have resulted in improvements being made in terms of company working practices, health and safety and HR procedures.
We are a company that looks for continuous improvement, we recognise Jackie has helped us deliver this to solidify the base from which the company works and therefore protects the company going forward. Many thanks to Jackie, to you and your fantastic team.
The team at Stanmore really helped us understand just what we needed cover for, it's really reassuring to have a local broker who looks after us.
In March 2014, Jackie T said:
Thank you very much indeed – very fast and no hassle! First claim I have made and you did everything for me! So a big thank you – the front of the building is now waterproof and secure again and insurance all done. Amazing! Brilliant!
In March 2013, Lisa * said:
Roland Dransfield has been a customer of Stanmore Insurance since 2006 and we are extremely pleased with the prompt and complete service provided. Stanmore has impressed us with their efficiency and their professional manner, offering a friendly and approachable service at all times. The Company is very grateful for the support provided following an office break-in last year, assisting us in the intricate process of claiming compensation for the loss of office equipment. We would like to thank Stanmore for their timely assistance in the claims procedure and for their continued support in securing the best policies for our business.
In March 2013, Terry D said:
Many thanks to you and your staff for the very professional attention to our
insurance needs over the past twelve months. In this age of .com instant
gratification and often inappropriate cover being obtained, it is refreshing
to be able to continue dealing with knowledgeable, interested and caring
professionals who are concerned to ensure best insurance cover and value for
money for the premiums paid.
In February 2013, Hazel T said:
as you know I have been associated with Stanmore for over 20 years, part of the time as an employee but also as a client and I can testify to the amount of
dedication that the staff and directors put in to the care of your
customers. You are always willing to put in that 'extra mile' to ensure that you always provide the very best and most suitable products for
each individual clients protection no matter how large or small their
I would like to extend my best wishes for 2013 and wish you every
success in the future.
In February 2013, Chris T said:
For a professional service in respect of your insurance needs, go to stanmore.
In February 2013, Mario B said:
We recently transferred our first insurance to stanmore. That was done smoothly and painlessly and we wouldn't hesitate to recommend them.
In February 2013, lorraine h said:
Excellent company, solid advice and help. Lovely people to deal with insurance in safe hands.
In February 2013, Eric H said:
They are brilliant with customer service, always takes time to really understand your needs.
In February 2013, David W said:
Stanmore sorted this insurance out for our business. Great service and price.
The team at Stanmore Insurance are extremely helpful, you receive a personal service from everyone you deal with at the business. I feel safe in the knowledge that Stanmore have taken time to understand our business and as such recommend the correct cover to meet our needs. Great work, we will definitely be heading back to them when our insurance renewal is due!
In February 2013, David R said:
Stanmore have acted for two businesses of mine, providing a comprehensive service and range of products.
Jackie is meticulous in her approach and thorough in the advice she gives.
In February 2013, Mike H said:
For many years, I previously used the services of an insurance broker named A Beecroft (Insurance Brokers) Limited. Some years ago, Stanmore bought this business. I did wonder at the time if this would mean a change of account handler and the way things were done generally. I decided to give Stanmore a go to see what they were like. It is testament to the staff that I still use
Stanmore for all of my personal insurances.
In many respects, the change has appeared to be seamless. This is in part due to the retention of some excellent staff who used to work for
Beecroft's. My insurances are quoted for on a timely basis, always competitive and I am made aware of choices of different insurances if they are available and in my best interests. I often forget to pay my premium on time, but this does not appear to be a problem. A get a gentle reminder,
always polite and in the right tone.
I envisage staying with Stanmore for years to come. Why would I want to change brokers when there is no need. The service is personal, friendly and
professional and I hope Stanmore receive enough testaments this year to win
In February 2013, Steve L said:
I just wanted to pass on my appreciation for the smooth and professional way in which my renewal and subsequent mid term adjustments were handled, I
would certainly have no hesitation in recommending your services to others.
In February 2013, Alex R said:
Just a quick response to let you know that Alex and I have always
appreciated your assistance in our insurance matters and it is very reassuring to know that we have someone as professional as you on our side.
You are always a pleasure to speak to and you are a credit to Stanmore.
In February 2013, Patricia J said:
Thanks for your usual excellent service during 2012, particularly our =
holiday issues. Hope you are successful again.
In February 2013, David B said:
The service we receive from Stanmore is outstanding and has been for the 25 years we have dealt with you.
It is particularly pleasing to see that the current management team has successfully continued with the standards set all those years ago.
In February 2013, Jane S said:
A most professional company providing an excellent service, very often at the drop of a hat! We are always confident that our business is covered as it needs to be.
In February 2013, Ian F said:
i have no qualms in giving you a good testimonial to your company you have given me at least 15 years continous service and recommendations to my company for vehicle insurance, Public liability and a very competitive insurance for my wife's vehicle.
I hope to continue to insure with you for the future , Well done
In February 2013, Moira T said:
Our Company GR Technical Services have dealt with Stanmore Insurance for our business insurance. We have been very pleased with the service we have received, most notably from agent David. He is very knowledgeable about the different policies that we have or inquire about. He has also been very prompt in his correspondence. We just wanted to point out what a great experience we've had with your company, and to point out what a great job David has done for us.
You might forget your keys, what you went to the kitchen for or even your wedding anniversary. However, when it comes to your business, there are some things you might forget to tell your insurer which...